DECOR8
Reviews
1.02 Reviews
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Showing 1-2 of 2 reviews
Kimberly Z.
Jan 2016
Still no followup from the company or owner.
We have continued to reach out to Decor8 for status as to when this will be properly addressed. We have also requested a refund.
We have not heard back and continue to wait for a resolution.
Additionally, we have reached out to Hunter Douglas for assistance.
The reason we are posting here is that we felt it was important to let everyone know about this company's service or lack thereof.
Make sure the company you go with has more than a handful of "great" recommendations...who knows who wrote those, or their relationship to the business. When a business has hundreds of reviews, you are much more likely to hear the real story of their work. Angies List is a great place to start!
We could have purchased these verticals anywhere. We tried to choose someone we thought would provide good service. This company did not!
I would NEVER hire this company.
We have continued to reach out to Decor8 for status as to when this will be properly addressed. We have also requested a refund.
We have not heard back and continue to wait for a resolution.
Additionally, we have reached out to Hunter Douglas for assistance.
The reason we are posting here is that we felt it was important to let everyone know about this company's service or lack thereof.
Make sure the company you go with has more than a handful of "great" recommendations...who knows who wrote those, or their relationship to the business. When a business has hundreds of reviews, you are much more likely to hear the real story of their work. Angies List is a great place to start!
We could have purchased these verticals anywhere. We tried to choose someone we thought would provide good service. This company did not!
I would NEVER hire this company.
Emily S.
Oct 2012
I met with the owner of the company for a quote on blinds and he was nice and punctual. He convinced me that I should pay double what Home Depot charged for Hunter Douglas blinds - through him. He also told me about how the goverment was giving a rebate on these specific blinds. I asked him to confirm before I purchased as that made a big impact on the price.
He called back a few days later to inform me he was wrong on the gov rebate. I asked him to match the rebate since it was his error and he sold me on them with that in the price. He would not, but offered a slim 10%. Since I was having a baby soon, I decided to just go with him anyways to have it done. He also promised me the blinds would be in quickly, usually 2-4 weeks.
After I paid him it all changed.
He NEVER returned my calls. I felt like a stalker, leaving voicemail after voicemail to see when my blinds would come in. He eventually responded via email and said he had no idea. It ended up taking about 2 months for them to come in, and he was so unprofessional. his emails to me (after about 10 calls) were rude and all about how his family was so busy - yada yada. This is a business and he should treat it as such. It seems he's all about getting back to you and being prompt to sell you something and then he vanishes.
Terrible customer service and over-priced. Beware
He called back a few days later to inform me he was wrong on the gov rebate. I asked him to match the rebate since it was his error and he sold me on them with that in the price. He would not, but offered a slim 10%. Since I was having a baby soon, I decided to just go with him anyways to have it done. He also promised me the blinds would be in quickly, usually 2-4 weeks.
After I paid him it all changed.
He NEVER returned my calls. I felt like a stalker, leaving voicemail after voicemail to see when my blinds would come in. He eventually responded via email and said he had no idea. It ended up taking about 2 months for them to come in, and he was so unprofessional. his emails to me (after about 10 calls) were rude and all about how his family was so busy - yada yada. This is a business and he should treat it as such. It seems he's all about getting back to you and being prompt to sell you something and then he vanishes.
Terrible customer service and over-priced. Beware
Licensing
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FAQ
DECOR8 is currently rated 1.0 overall out of 5.
No, DECOR8 does not offer free project estimates.
No, DECOR8 does not offer eco-friendly accreditations.
No, DECOR8 does not offer a senior discount.
No, DECOR8 does not offer emergency services.
No, DECOR8 does not offer warranties.