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A+++ RDSS Electronics TV Repair - Sanyo Auth

TV Repair, Electronic Gadget Repair

About us

We are a full service television repair shop, we service all of lake and Mchenry county in Illinois. Also Kenosha County.We repair all makes of televisions,Stereos,Amateur Radios and much more. We offer free pickup and delivery. We are a component level repair company we are not board swappers, this can reduce the cost of repair.

Business highlights

36 years of trusted experience

Services we offer

LCD, Plasma, LED, projection & CRT televisions.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Janice W.
12/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: I have a huge heavy older (a Sony Wega) television, and the owner and his wife came to my house (the day after I called) and took the panel out for repair. That part was $100, which would have been applied to the total repair, which is fair of course. When they brought the panel back and put it into the television, my tv did not start up right away, but he did get it to work. The initial quote was $235 at the most for the repair, but because he felt that it wasn't up to standard (because something else that was wrong with the television that he felt wasn't worth the cost of repair), he did not charge me the remaining $135. My television is still working and I really appreciated his integrity. I would definitely recommend them. They will travel to repair. The only thing you need to know is that they do not take credit cards, something important to know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George G.
10/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: I had an older Sony LCD TV. When it started to act "weird" (e.g. Odd colors, poor picture, etc.) I debated between throwing the TV away or having it repaired. I came across RDSS on Angie's list and gave them a call. They came to my house, picked up the TV and diagnosed the potential problem. They reviewed the cost with me (seemed very reasonable) and let me choose what I anted to do. Within a week they returned it to my house and set it back up for me. The picture is BEAUTIFUL! I was VERY pleased with the way they treated me, the care they took of my TV and how well they conducted their business. I have no hesitation recommending them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Good day [Member name removed] Thank you so much for the great feedback, this is not only good for business but it makes Sue and I feel wonderful knowing that we are on the right track to helping customers in the future. Pleasure meeting you. Great customer A+++++

Gail J.
12/2014
5.0
tv repair
  + -1 more
They were prompt and reasonably priced.
Description of Work: My father-in-law had a TV that wouldn't work, so he bought a new one and gave us his old one. We decided to see if it could be repaired, so we went on Angies List and found RDSS. They came to our home and picked up the Tv. They called us with a quote that was very reasonable, so we had them fix the TV so we could give it to a family member as a Christmas present.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Thank you for giving us the opportunity to work on your electronics, nice meeting you have a great Holiday Season. Please do not hesitate to call if you need repairs on any other electronics.

Ginger T.
11/2014
5.0
tv repair
  + -1 more
Robert and Susan are your favorite Aunt and Uncle. Like foks you just know will take care of you like their own. I found them on Angie's list. I checked reviews. They were kind, professional, very pleasant people to work with. I called them on a Thursday. Made an appointment for the following Monday. They were prompt. They were a great team. Robert knew right away the problem and set about fixing it. The cost was exactly what they quoted. They were done within an hour. I would definitely use them again.
Description of Work: They fixed my 14 year old, 65 inch, projection TV. The picture is like brand new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
What a wonderful review, thank you so much from both of us, we really enjoyed meeting you both and your home gave us a magical feeling, your Christmas decorations are out of this world. Thank you so much for your business. Please do not hesitate to call us if you need any repairs on your electronics. Happy Holidays to you and your family.

lori A.
10/2014
5.0
tv repair
  + -1 more
Wonderful. Robert came out to pick up the TV and called the same day with the problem and repair cost and delivered within the time frame he specified. What great service and a much better price that the BIG BOX stores that no longer service the Kenosha area. I'll never go back to them and always call Robert with any electronic repair. Thank you!~ I thought customer service was a thing of the past but it still alive.
Description of Work: repair my 46" Samsung LCD TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Good day [removed member name], thank you for the wonderful review, I am very happy that you liked our service. It is very important to us to have satisfied customers. Please call us anytime you need service on your electronics or for advise on any future electronic purchase. Robert and Susan

Wesley K.
09/2014
5.0
tv repair
  + -1 more
unknown
Description of Work: We spoke with a very nice gentleman at A RDSS electronics, if we decide to have the work done we will be sure to call him back. It would have cost $65 to have them pickup the TV and check it out for us, which we thought was very reasonable. He was nice enough to take the time to explain what maybe the problem and that he thought from what we told him it probably was to expensive to fix. |maybe cheaper to just buy a new one.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Thank you for the positive feedback, glad we could help you over the phone.Please call us anytime if you need assistance with any of your electronic repairs. We also repair stereos, guitar amps, antique radios, cd/dvd players and many more electronic devices. Robert

Jean H.
04/2014
5.0
tv repair
  + -1 more
unknown
Description of Work: My TV had no power. They came and picked up the TV on Monday and it was fixed and returned on Friday. They are AWESOME........ $65.00 to check it....when they repair it the $65.00 comes off what you owe. This was great and would recommend them to fix your TV. You can't go wrong.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Thanks for the great feedback, it was a pleasure doing business with you. We hope you will call us when you need electronic devices repaired in the future. Have a great summer.

Mitchell A.
02/2014
5.0
tv repair
  + -1 more
Showed up on time and very understanding of problem. Would use this service again.
Description of Work: RDSS ELECTRONICS TV REPAIR came out the house for my 60' TV to diagnose problem with line running through picture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Thank you for the great review. Very nice couple, pleasure to do business with you. We hope we can help you in the future if you have any more electronic repair needs.

Domenick A.
12/2013
5.0
tv repair
  + -1 more
have any actual service work performed at this time, the professionalism and courteousness Robert showed over the phone gives me confidence their repair work would be just as professional.
Description of Work: I called and talked with Robert about an issue my son had with his TV. Robert was extremely helpful with explaining to me what the actual problem might be and what it would take to get it fixed. He also gave me an option of how we can make the TV work for what we wanted it to do without having the repair done. He was very helpful, explaining what the process would be if we decide to have the repair done and was honest about how long the repair would take given the holiday season we are in. I would not hesitate to bring any future electronic repair to them to have it taken care of. Even though we did not

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Thank you very much for the great review, we hope you will call us when you need electronic items repaired. Happy New Year

Dennis M.
05/2013
5.0
tv repair
  + -1 more
I called the company's phone number and left a message for Robert. Within 1 hour, his partner (Susan) responded to my voice mail. I described the problem with the TV. She explained the repair estimate fee, and how the estimate fee would be applied to the repair bill to reduce the repair costs. Within a few hours they picked-up my TV. They were professional and friendly. Robert called me back 2 days later with the repair analysis and estimate. It was a great repair price. I gave Robert the go-ahead to repair it. They repaired the TV; they did a follow-up diagnostic testing of the TV; and they delivered the TV to my home ... all within 4 hours. I have already recommended this company to my neighbor. 'Great people, great company, great repair service, and great customer service. A refreshing experience.
Description of Work: Picked-up, provided estimate, repaired and delivered the TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Thank you for posting a very nice feedback on our company, we hope we can help you in the future with your electronic repairs. Pleasure doing business with you.

Brandon V.
05/2012
5.0
tv repair
  + -1 more
They were quick, picked up my TV, and had it back within a couple of days. I would recommend them to others.
Description of Work: They repaired my TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from A+++ RDSS Electronics TV Repair - Sanyo Auth
Good day Member, Thank you for posting a very nice feedback on our company, we hope we can help you in the future with your electronic repairs. Pleasure doing business with you.

    Contact information

    unknown, Gurnee, IL 60031

    www.gurneetvrepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    Electronic Gadget Repair

    FAQ

    A+++ RDSS Electronics TV Repair - Sanyo Auth is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: Closed

    A+++ RDSS Electronics TV Repair - Sanyo Auth accepts the following forms of payment: Check
    No, A+++ RDSS Electronics TV Repair - Sanyo Auth does not offer free project estimates.
    No, A+++ RDSS Electronics TV Repair - Sanyo Auth does not offer eco-friendly accreditations.
    No, A+++ RDSS Electronics TV Repair - Sanyo Auth does not offer a senior discount.
    No, A+++ RDSS Electronics TV Repair - Sanyo Auth does not offer emergency services.
    Yes, A+++ RDSS Electronics TV Repair - Sanyo Auth offers warranties.
    A+++ RDSS Electronics TV Repair - Sanyo Auth offers the following services: LCD, Plasma, LED, projection & CRT televisions.

    Contact information

    unknown, Gurnee, IL 60031

    www.gurneetvrepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed