Gages Lake Auto & Light Truck

Auto Service, Auto Inspections, Auto Tires,

About us

At Gages Lake Auto & Light Truck, we put your best interests first. You’ll always get the straight scoop about what it takes to keep your car safe and reliable. We don’t believe in high-pressure sales tactics or giving you the runaround. And when there is a repair need, you’ll save money because we start with the most simple, cost-effective solution. We offer a fleet of complimentary loaner cars, a courtesy shuttle service and a 24/7 emergency phone line. And all repairs are backed by a 2-year/24,000-mile nationwide warranty, which is double what you’ll find elsewhere. Come and see for yourself why so many of our clients say they’ll never take their cars anywhere else—even the ones who drive all the way from Chicago and Milwaukee.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Brakes, Oil Changes, Tires & Wheels, Check Engine Lights, Timing Belts, Preventive Maintenance, Belts & Hoses, Transmissions, Radiator, Heating & Air Conditioning, Tune-Ups, Airbags, Exhaust System, Fluid Leaks, Batteries, Starters, Alternators, Power Windows, Doors & Locks, Four-Wheel Drive, Differential Service, Emissions, Diagnostics, Shocks & Struts, Steering, Traction Control, Factory Maintenance

Services we don't offer

Collision Repair

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 30 reviews

Lynda T.
09/2017
5.0
auto repair
  + -1 more
.
Description of Work: They changed the oil and rotated the tires.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill K.
06/2017
5.0
auto repair, transmission repair, car inspections
  + 1 more
Very pleased...I'm an old gearhead and noticed several details that they did that they didn't have to do, but nevertheless were appreciated.
Description of Work: Brakes, suspension, coolant and transmission fluid flushes, belt and hoses replacement, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

bill P.
04/2017
5.0
auto repair
  + -1 more
They saved me money and a big headache as they found a problem with my power steering fluid was They have a wonderful service.
Description of Work: Oil change and rotated tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Steve G.
10/2016
5.0
auto repair
  + -1 more
perfect, problems resolved
Description of Work: oil leak fixed, drive belt changed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Roberta W.
03/2016
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith M.
12/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rochelle J W.
10/2015
5.0
auto repair, car tires
  + 0 more
They were able to schedule my car immediately and provide me with a very nice courtesy car. I thought the problem might be the alternator, which they checked along with the started, but it was just the battery. Prius batteries are expensive and they found the best price available and gave me a senior discount. They also checked other systems and made recommendations for other repairs that could be done later, like new tires and front brakes, which came as no surprise. They simply weren't in the budget. I had my baby back in less than 24 hours. Thank you, Gages Lake.
Description of Work: Assess the starting and electrical system of my Prius and replaced my 12-volt battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Response from Gages Lake Auto & Light Truck
Thank you very much for the kind words and the great review! We are glad we could help out and that it was a fairly simple solution for you. We look forward to helping out again in the future!

Joshua L.
01/2015
5.0
auto repair, transmission repair
  + 0 more
Gages Lake Auto identified a problem with my transmission, which was due for scheduled maintenance. They showed me the problem personally and explained it. They did not apply high-pressure sales tactics. I waited about a month and then asked them to perform the service. They were able to schedule me within a couple days. The job cost less than their initial estimate, and the loaner vehicle made them very convenient. They seem very trustworthy and focused on customers.
Description of Work: transmission flush and repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$471

Response from Gages Lake Auto & Light Truck
Thank you for taking the time to review our company [Member Name] and for letting others know about our quality of service. The reviews and word of mouth helps our company grow!! Thanks again!

Stacy G.
12/2014
5.0
auto repair
  + -1 more
It went really well. The staff is friendly and explains in detail what they are going to do. They were able to isolate a few issues we were experiencing on our car and I'm happy to report the car is operating much more smoothly. I was hesitant to use them because I always defaulted to the dealership for work. After this experience I can't imagine going anywhere else. I think they're a little pricey but for the level of quality and thoroughness I'd gladly pay their rates again. They also have loaners cars available if I needed one which is a nice perk.
Description of Work: They provided a 90K tune-up, maintenance, and checked out an issue with the trunk latch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Gages Lake Auto & Light Truck
Thanks for the review! We try hard to provide a great customer experience for our clients and glad yours went well. We look forward to seeing you again soon.

KATHY C.
08/2014
5.0
auto repair
  + -1 more
very friendly, responsive, honest in their work.
Description of Work: Oil change; replaced worn axle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gages Lake Auto & Light Truck
We appreciate your nice review. Everything we can do to make your visits as convenient and more pleasant is our goal. Thanks again, Todd

Stephanie M.
08/2014
5.0
auto repair, car tires
  + 0 more
We trust them and won't go anywhere else.
Description of Work: New tires installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Gages Lake Auto & Light Truck
Thank you [member name removed] for the nice review. It's been a pleasure to work with you over the last 16 years and look forward to many more. Thanks again, Todd

Jon T.
08/2014
5.0
auto repair
  + -1 more
They are honest, dependable and good to their word. Caught out CarMax when evaluating a potential used car purchase. Excellent outcomes for the money. Not the cheapest but the most valuable.
Description of Work: From oil changes to radiator repair to brakes to headlight replacements to tires to A/C issues; at least.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BEVERLY H.
08/2014
5.0
auto repair, heating & air conditioning/hvac
  + 0 more
They have good prices and do good work which is the most important thing.
Description of Work: We use them all the time. The most recent time was for an older car's air cleaning system. The car was a 1998 Toyota Avalon. I'd say I've used them for the last 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gages Lake Auto & Light Truck
Hi [removed member name], Thanks for your continued business over the last several years. We will continue to provide the highest caliber service for you. Thanks, Todd

Julie W.
07/2014
5.0
auto repair, car inspections
  + 0 more
I’ve used them for many years. I’d recommend them to anyone! I like them because they're honest. They'll explain everything and give you a call before the service is done -- they'll offer you choices. I live 20 miles away and I will actually travel to them. They're courteous and concerned about the customer -- it's who they are.
Description of Work: I have an older car and they helped me when it died in the middle of the road. They sent a tow truck and brought a loaner car with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Gages Lake Auto & Light Truck
Hi [member name removed], Thank you for the kind review. We always try to above and beyond for our customers. Nobody hopes to be in a situation like you were in, but hope that we made in as painless as possible for you. We appreciate your continued trust in us. Thanks again, Todd

Sheila B.
07/2014
5.0
auto repair, car inspections
  + 0 more
I’ve used them for a few years and they ARE my mechanic. I’d give them top marks for service, honesty and when you need them in a pinch, they’ll respond.
Description of Work: They did a complete checkup. They've also done major work and a hybrid battery change. They've worked on a Toytota Highlander and a Prius.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Gages Lake Auto & Light Truck
Thank you [member name removed] for your continued business. We hope we make your travels to the East Coast safe and worry-free. Hope the fishing is good!!! Thanks, Todd

Steve G.
07/2014
5.0
auto repair, car inspections
  + 0 more
They take a personal interest in me as a customer and I see that they do that for other customers just the same. I'd highly recommend them to anyone. They help you prioritize what needs to be done and give you alternatives. They keep all records, too, so they can bring the maintenance to your attention. They offer a warranty on their work too -- no haggle! They have loaner cars, and know me personally.
Description of Work: I had them do a mechanic's inspection on my daughter's used vehicle. We are now a 4 car family and we'll only be going to them for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Gages Lake Auto & Light Truck
[member name remove], Thank you for the review. We appreciate you and your families long standing support for us. We try hard to give you the best advice on your current and future repairs. See you soon, Todd

Cathryn M.
07/2014
5.0
auto repair
  + -1 more
Gages Lake is a great place to take your car. They have serviced numerous cars for us, some older cars and some newer ones. We have always been happy with their service. Very willing to pick you up, drop you off or get you a loaner car if you need one for the day. Very good at explaining what went wrong, what was needed to be done and in constant contact if any issues arise. Very good with women, do not talk down to anyone. Would highly recommend them to everyone.
Description of Work: All types of miscellaneous car maintenance and repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gages Lake Auto & Light Truck
[member name remove], Thank you for the nice words. We are so glad you put your trust in our experience with the families' array of vehicles. We will always be grateful for our customers' reviews. Thanks, Todd

Ginger T.
07/2014
5.0
auto repair
  + -1 more
For many years now, the folks at Gages Lake Auto have been our go to mechanics for all things motorized including our class A motorhome. They are more than fair in pricing. They regularly go above and beyond to make sure everything is fixed to our satisfaction. Their loaner fleet allows us to get our vehicles serviced but not spend an entire day waiting around. Their email reminders come in very handy as we all get busy and as long as the car is running fine, we tend to forget about taking care of it. The staff is awesome, very down to earth and knowledgeable. I can't imagine taking our cars/RV anywhere else.
Description of Work: They do all our automobile AND our RV maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gages Lake Auto & Light Truck
[removed member name], Wow, thanks for the awesome review. We try very hard to provide the service we offer and promise to continue. Thanks again, Todd

Dagny P.
07/2014
5.0
auto repair
  + -1 more
Gages Lake Auto has hands down the best service anywhere. There are plenty of garages in the area that are closer to my home, but I will drive out of the way to use this shop. They have excellent service, amazing technicians that have never steered me wrong, and free loaner cars (and minivans) available! I have been using Gages Lake Auto for many years and for several vehicles that have passed the 90,000 mile mark. I highly recommend Gages Lake Auto.
Description of Work: Oil change, new tires, 100,000 mile check ups and so much more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Gages Lake Auto & Light Truck
[removed member name], Thank you for the awesome review. We are so glad you put your trust in us as a shop and myself for several years. You guys are the best!!!! Todd

David C.
07/2014
5.0
auto repair
  + -1 more
Absolutely no issues with steering or braking afterwards. We feel the service was done to a responsible and safe level of expertise.
Description of Work: fixed the brakes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Gages Lake Auto & Light Truck
[removed member name], Very glad you were happy with your visits for the repairs on the Subaru. We hope to continue to offer the best service we know how. Thanks, Todd

KATHLEEN H.
10/2012
5.0
auto repair
  + -1 more
Just had an oil change and tire rotation this time. But service and cost was fair as always.
Description of Work: I have been going here for years. This time they did an oil change, tire rotation and winterization along with their overall check. I have always been satisfied with this company and that is high praise for an auto mechanic repair shop. I have not had good experiences in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Response from Gages Lake Auto & Light Truck
[member name removed], Thank you for the vote of confidence. We promise to always give you the superior service in which you deserve. See you soon!! Thanks, Todd

bill P.
08/2012
5.0
auto repair
  + -1 more
I get excellent results when I take it there. They have been very reliable. Their service and their attention details pretty good. You feel almost like you get privileges when you go to them. They were very professional. I enjoy working with them. They are really good guys.
Description of Work: I took my car Higlander to GAGES LAKE AUTOMOTIVE for oil change and they repaired my license plate because it got broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

bill P.
11/2011
5.0
auto repair, car tires, car inspections
  + 1 more
They did an awesome job. They were very professional. They don't have Saturday hours. I'd like it for them to arrange Saturday pickup, but it didn't really bother me.
Description of Work: Gages Lake Automotive did a full break job and some other work for our Toyota.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Alan K.
10/2007
5.0
auto repair
  + -1 more
Analyzed brake problem, informed me of various alternatives and costs, provided quick service and courtesy vehicle.
Description of Work: Changed rear brake rotors and oil change.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$665

10/2004
3.0
auto repair
  + -1 more
REASONABLY PRICED BUT NOT VERY EFFICIENT, VERY BUSY BUSINESS. NOTHING FANCY WITH THE SHOP.
Description of Work: 80,000 MILE CHECK UP AND CHECKED BRAKES.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$120

Response from Gages Lake Auto & Light Truck
Dear [member name removed]: I bought this shop in 2006 and would love for you to give us a try. Our clients consistently tell us that we're reasonably priced, and we pride ourselves on giving our clients cost-effective repair advice and recommendations. And for your convenience, we have a fleet of 14 free loaner cars. Sincerely, Mark LeBlanc, Owner
    • 1(current)
    • 2

Contact information

18409 W Gages Lake Rd, Grayslake, IL 60030

www.gageslakeautorepair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Heating and Air Conditioning,
Auto Radiators,
Auto Mufflers

FAQ

Gages Lake Auto & Light Truck is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Gages Lake Auto & Light Truck accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Gages Lake Auto & Light Truck does not offer free project estimates.
Yes, Gages Lake Auto & Light Truck offers eco-friendly accreditations.
No, Gages Lake Auto & Light Truck does not offer a senior discount.
Yes, Gages Lake Auto & Light Truck offers emergency services.
Yes, Gages Lake Auto & Light Truck offers warranties.
Gages Lake Auto & Light Truck offers the following services: Brakes, Oil Changes, Tires & Wheels, Check Engine Lights, Timing Belts, Preventive Maintenance, Belts & Hoses, Transmissions, Radiator, Heating & Air Conditioning, Tune-Ups, Airbags, Exhaust System, Fluid Leaks, Batteries, Starters, Alternators, Power Windows, Doors & Locks, Four-Wheel Drive, Differential Service, Emissions, Diagnostics, Shocks & Struts, Steering, Traction Control, Factory Maintenance
Collision Repair

Contact information

18409 W Gages Lake Rd, Grayslake, IL 60030

www.gageslakeautorepair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM