CUSTOM AIR CO
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HVAC
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Services we offer
HVAC
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 13% | ||
| 0% | ||
| 0% |
Here is the bottom line. I had these folks out a week or so ago for an estimate which I got...was happy with but wanted to hold off till spring. Bang....the heat goes out 3 days before xmas. Not good....so I called Kevin W. Hart, the owner who had done the estimate. He came same day and clarified what I already suspected...to repair 300 plus...so I asked can you get the new units in....tomorrow which is Wednesday the 23d??
20 Mins later I had the answer after he made a few calls and today the units are in on the 23d and running. They showed up at 7:30ish and by 3pm it was all done. Xmas is saved.
These guys went above and beyond to get this done...and sent one of their folks to meet the warehouse people half way to get the air unit and humidfier...
There are many many businesses that can take a lesson in customer service from this company and specifically...Kevin.
With all new Trane equipment I won't be needing Kevin and the crew for some time...but if you need a company that does what they say and say what they do..and makes the price right then this is the one for you.
Licensing
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