Put My Stupid Thing Together

Service Provider Response

This is an unfair and dishonest review. I assembled your shed in September of 2015. This was a storefront deal. My notes indicate you gave me a $20.00 tip. (which I do not think you would have done if you felt we were unprofessional slobs) In late April of 2016, you reached out to me to repair some panels that had blown off the shed. I made a trip from Glenview to Matteson [around 50 miles one way] to inspect the damage, but you were not there. Since the backyard fence was locked, I was unable to inspect the shed (and my day was wasted). I made several calls to your phone (and the cell-phone records will show that I was in Matteson). You later left me a message saying that you had to go out of town for family issues, and forgot to notify me. I reached out to you again, and I also gave you the contact information for my assistant who lives in nearby Dolton. You never reached out to either of us. These sheds are made of plastic and vinyl with a metal skeleton. They are not indestructible. The Chicago area has seen very severe weather over the last few years. My job websites are overflowing with people who need repair work for wind related damage to things like; sheds, fences, siding, roofs, etc. We used the materials packaged with the shed. Had we used other material, you would have been billed for that, and you were not billed. It is not a good quality shed. On Amazon, the Duramax 10 x 8 shed has a rating of 3 stars with 16 reviews. On the Home Depot website, it has a rating of 3.3 stars with 13 reviews and only 54% recommending purchase. Also, on the Home Depot website, are a number of other Duramax sheds, all with unfavorable ratings. Panels are probably going to continue to come off (some of the reviewers mentioned that problem). Maybe if the first repair crew had done some extra reinforcing, a second repair crew would not be needed. If the second repair crew does not do any reinforcing, you can expect more panels to come off. If you decide to replace the shed, I wish you, and whatever unfortunate contractor you hire, the best of luck.