Glenbrook Heating & Air Conditioning

The service representative who tested the operation of our air conditioning unit was very professional, knowledgeable, efficient, friendly and informative.

Excellent service. Nick was great and was very patient in answering my various questions. He is very professional, personable, knowledgeable and courteous. I highly recommend this company.

My furnace stopped igniting and after I, myself did initial inspection, cleaned the igniter and the flame sensor and still didn't help I called for a service. The receptionist was polite, fast and accurate to put down all the details I provided. Dominique, the technician came in 2 hours. Knowledgeable, professional, accurate. He was explaining to me what he was doing. He fixed the problem, inspected the unit and made some recommendations. The price for the visit was $98 visit + $60 work = $158, which meet my expectations for a normal pricing. Thank you, I was very satisfied with the visit!

Very professional and courteous, wouldn’t hesitate to recommend

Nick was very prompt and professional. Did a great job.

Excellent thoroughness and professionalism. Our technician Dominick pointed out an issue that will need attention along with a recommendation or 2.

We’ve been using Glenbrook Heating for years and they always have been punctual and attentive. They do not ask you to waste money on unnecessary things and they are conscious of your budget.

Great, they are always so responsive, knowledgeable, honest and professional

They fixed it same day. A total delight every time the furnace or AC needs servicing.

The Glenbrook team came out the next morning and fixed the system quickly and at a reasonable price. Fast service, professional staff, at a reasonable price. Great firm!

Glenbrook has been amazing! No matter what time I call they respond quickly. When we had a unit fail and flood the house, they were there to fix it and helped me clean up the mess. Danny is the best and I trust them to do a great job.

Dominic is the ultimate professional!

Having not heard the sump pump cycle for over a day, I called Glenbrook Heating and Air Conditioning to see if they had someone available to take a look at it. It was a Friday morning and I was very pleased that two of the technicians, Brian and Nick, were able to come over that day. They arrived within a couple of hours of me calling and determined that the sump pump switch was starting to fail. Although they got the pump working, they recommended replacing the pump incase the switch failed again. Being a proactive company, they carry stock with them, so my sump pump was replaced instantly. I was very pleased that Brad, the owner, who I spoke to at the office and the technicians, Brian and Nick, acted so quickly in resolving the situation. Glenbrook Heating and Air Conditioning are a professional and highly responsive company and I am very pleased to be one of their customers.

Glenbrook Heating & Air Conditioning is a professional, reputable, experienced and honest company. They offer an array of HVAC services which I like as it means that I can use just one company to take care of all my HVAC needs. I set the appointment up with Jill who was both friendly and accommodating. I had a reminder text and email the day prior to the appointment and then also on the day to let me know that the technician was on his way. Brian, the technician, arrived as scheduled and got straight to work servicing our two furnaces. He was respectful, polite, knowledgeable and was very patient in answering my many questions! He also gave me some useful advice on the type of filters to buy which would be better for the furnace. Overall I am very pleased with my choice of HVAC company. Although I have only had the one appointment with them, I feel confident that they would be both responsive and reliable should a more urgent issue arise.

Wonderful. Dominic was highly professional. Rec's an email and telephone call indicating that he was on his way & showed up on time. Money well spent. Consistently excellent company.

We needed to move an existing compressor unit further from the house, as it had started to tilt due to erosion of the soil around our house. An older, broken, compressor was replaced and was also repositioned further from the house. Two men showed up at the arranged time. They did an excellent job. In addition to moving the one unit, they brought many bags of top soil to fill in the sloping area. We appreciated them doing this expect them doing this extra work for no additional charge. In addition, they raised up one side of a third compressor to make it level along with the other two. We were very pleased with the quality of the work and professionalism of the team. We have used Glenbrook Heating for over 15 years and are always pleased with their work and price.

Punctual and professional. The repairman took time to answer questions and make suggestions.

The technician (Dominick) came a little early but called before he came so that's fine. He did a thorough check and cleaning. Our a/c is about 17 years old so it is not as efficient as we would like but still works. Dominick gave us a ballpark figure for replacing both our a/c and furnace. We are very pleased with the service we have received from Glenbrook Heating and A/C. Thanks!!

Excellent! I am so impressed! I have hired this team for two jobs now, and they just came out and helped with an issues with my humidifier free of charge in -1 degree weather to be sure they stood by their work. First, I had an issue with my humidifier at the beginning of last year, and they came out and serviced it along with my furnace. They got it up and working again in no time and for a reasonable price. Next, I hired them to bid on an air conditioning unit that seemed like it might be dying at the end of the summer before last. It made it through the end of the summer, and when it came time to replace it the following summer, they stood by their original price quote. They came out, and replaced the AC, which also involved replacing and reworking many vents. They were clean and efficient and competitively priced. When they did the work on the AC unit, they had to remove and re-install the humidifier because it was attached to a vent they had to change. When my humidifier didn't work this winter, I asked them to come and check it out. They came out and found that there was a broken wire to the solenoid, which was causing it to not work. They said the visit and service was free of charge because it may possibly have been caused when they re-attached the humidifier. It is totally unclear that this was something they had anything at all to do with. Yet, they stand by their work, so they made the visit free of charge. They are THE BEST!

Always professional....they installed both our furnace and new air conditioner.. family owned business.... very reliable and fair....nice to work with them....our whole family uses Glenbrook Heating!

Great, he arrived right on time, explained everything to me and left everything clean.

Nick thoroughly checked and cleaned the furnace. I highly recommend this company. They have been consistently professional, knowledgeable and courteous. They are also quick to respond in emergencies (my furnace failed on one of the coldest days of the year). I can rely on them.

Investigated A/C issue and found bad capacitor. Charged me $170 for capacitor which is a ~$20 part + $90 fee just to come out. I understand there is overhead for running a business and consumers won't get things at cost, but 800% markup is a little steep. Arrived on-time (slightly early) and quickly took care of issue (~30 minutes).

Just had my most recent semi-annual service from Glenbrook Heating And Air Conditioning to get me set for Winter. I can never say enough about how much I respect this company. Service is ALWAYS great. Today Nick performed the service, really a nice, talented, knowledgeable guy. Service was quick, but Nick took a some extra time to explain exactly what he had done to get me Winter ready. Prices ALWAYS reasonable... you can't go wrong with these folks.

We’ve been customers for a very long time and we have nothing but good things to say about Glenbrook heating & air conditioning . They are reliable, reasonable, & most of all honest.