KARMIS CARPETS & RUGS

Description of Work: Old carpet removed and new carpet installed.

Description of Work: KARMIS CARPETS WAS CONTACTED TO PLACE CARPET AND TILE IN MY BASEMENT AFTER WATER LEAKAGE. I HAD PERMA-SEAL COME OUT TO WATER PROOF THE BASEMENT AND THEN NEEDED ALL NEW FLOORING. I PICKED OUT CARPET AND TILE AT THEIR RECOMMENDATION FOR AN ESTIMATED COST OF APPROX. 5000.00. THE GUY WHO WAS SUPPOSED TO COME OUT TO LEVEL THE FLOOR AND PLACE THE TILE WAS OVER A WEEK LATE. HE SAID IT WAS DUE TO AN ILLNESS SO WE LET IT PASS. HE SEEMED TO DO A QUICK AND ADEQUATE JOB IN A FEW DAYS TIME. THE CARPET WAS THEN PLACED AND LOOKED OK. TWO WEEKS LATER THE TILE CAME UP IN THE BATHROOM. WHEN I CALLED TO HAVE SOMEONE COME OUT THEY SAID IT WAS BECAUSE THE NEW TOILET WAS LEAKING. I THEN CALLED THE PLUMBER OUT AND HE ASSURED ME THAT THE TOILET WAS INDEED NOT LEAKING. WHEN I CALLED KARMIS TO INFORM THEM THEY HUNG UP ON ME! I HAD TO CALL BACK 3 TIMES TO TALK TO SOMEONE. AFTER 4 WEEKS THEY HAD STILL NOT REPLACED THE TILE IN THE BASEMENT BATHROOM. I FINALLY HAD TO CALL IN ANOTHER PERSON TO REPLACE MY TILE.