
J & R Auto Repair
About us
Winner of the 2014, 2013 and 2012 Angie's List SUPER SERVICE AWARD and CHICAGO CONSUMERS CHECKBOOK BEST AUTO REPAIR SHOPS FALL2011/WINTER 2012, J & R Auto Repair has been in business over 50 years providing great service and high quality workmanship at a fair price to Glen Ellyn and the surrounding areas. J&R Auto Repair owner, Daryl Nelson, gives his customers the best possible auto experience by offering them a one stop shop for all their automotive needs. We have had some customers for over 20 years, they keep coming back because they trust us and know we'll go the extra mile. We have state of the art equipment that allows us to diagnose and repair your vehicle. Our employees are A.S.E. certified and continue their education as often as necessary to stay current with the latest technology.
Business highlights
Services we offer
Auto repair, air conditioning & heating systems, battery, brace fluid, brakes, check engine lights, complete diagnostics for failed emissions tests, differential, electrical systems, engine work, filter replacements and complete vehicle maintenance inspections., full service oil changes with vehicle specific oil, inspection & diagnosis of driveability, power steering, timing belt replacement, windshield wipers, wiper blades
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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97% | ||
2% | ||
0% | ||
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I highly recommend J & R, and anytime time I have a friend who needs some work done on their vehicles, I always tell them to give these guys a call.
A dealer told us that we needed to replace the ball joints on my son's truck for $600 before they could do an alignment. J&R checked out the ball joints a found that they were in excellent shape and did not need to be replaced - saved us $600.
I was really impressed by... how quickly we got the truck in - literally the next day, how quickly the work was done, how easy they were to work with, how I spoke with the owner at each contact, and how friendly they are.
We'll definitely be back.
Daryl took care of the engine light, weak A/C and an oil change same day. None of us like to write checks for car repairs, but Daryl's cost was very competitive. He called to tell me exactly what it would cost, then called to tell me when it was complete. When I arrived to pick it up he immediately matched me with my car. As a previous review mentioned, Daryl showed me the old part, explained its function and then explained the effect on the car if the part isn't functioning properly. While my car is almost 10 years old with 183,000 miles Daryl actually told me it was a great car and that I could get measurably more miles out of it rather than upselling me more service through "fear of failure."
It's apparent that Daryl has quite a following from the number -- and types - of cars on his lot. Great service and a great experience that doesn't leave me second guessing anything. I absolutely recommend having Daryl perform your next service. i know I will. My only concern is that he will retire before I quit driving.
Secondly, Daryl clearly LOVES automobiles. He describes himself as a "physician for cars," and I think that this title is spot on. He's gone the extra mile in repairing both of my vehicles (and, quite literally, a member of his staff went the extra mile in taking my car to the inspection center for me!), and I can tell that he enjoys quality work for its own sake. In fact, he corrected a long-standing problem with one of my vehicles (which I had tried and failed to correct myself) for free simply for the joy of solving a problem.
I'm thrilled to have found this business, and I plan to use it for all automotive services going forward.
"Thank you so much customer for your excellent review. We really try hard to accommodate everyones busy schedule, sometimes it dictates the parts availability that we would need to make your necessary repairs. All in all I'm glad to have your trust. Thanks Daryl Nelson"
"Thank you customer for you grade "A" review, would like to hear your personal thoughts ( in your own words ) on your experience at J&R Auto Repair. We work very hard to make sure your repair at J&R is fixed the first time. Thanks again #cattail Daryl Nelson"
"Thank you member for the grade "A" review, so glad that you were able to give us your thoughts. we work very hard to make sure everybody's experience is positive. Hope to see you soon for any of your maintence needs. Daryl Nelson"
"Thank you Member for posting this fantastic grade A review! We are grateful that you recognized our efforts and shared your experience. It’s no secret that customer satisfaction is our top priority and we’ll always go the extra mile for all our customers. We are glad we were able to accommodate your schedule and get your vehicle diagnosed quickly. We look forward to assisting you in the future. Feel free to recommend us to your friends and family. Sincerely, Daryl Nelson President J&R Auto Repair"
Licensing
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