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Irrigation Design Associates, Inc.

4.0(
9
)
Lawn and Garden Sprinkler System Installation, Lawn and Garden Sprinkler System Repair, Sprinkler System for Lawn and Garden Winterize or Activate,

About us

18 Employees. Cost is determinded by the job. There are no travel charges.

Business highlights

44 years of experience

Services we offer

Installation and service of all types of irrigation systems. Other services include core aeration, drain tile installation and landscape lighting.

Reviews
4.09 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
22%
3
22%
2
11%
1
0%
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Showing 1-9 of 9 reviews
ROBERT A.
Jun 2012
3.0
Yes, I recommend this pro
$200
They are like all the rest of them. They are a lot of pain in the as$. They take forever to get scheduled and come late or they don't show up or what ever. They are all the same. I talked to a bunch of people about them and they are not very happy with them. When they finally show up they do a good job. You wear out your telephone dialing finger getting a hold of them to get things scheduled. Since I can't find anyone else that scores any higher I will continue to use them. It is not a happy choice.
Response from Irrigation Design Associates, Inc.

"Member, Thank you very much for your review. We absolutely appreciate that you think our technicians do a good job when we service your irrigation system. I apologize that you feel it is difficult to get an appointment scheduled with us. We have a full time office staff that handles all of the telephone calls that come in daily. If your phone call is not answered immediately it is because it is either after business hours or we are on another call with a customer. As a seasonal business, April through May is the most extreme busy time of year and we handle all calls as they come in. All phone calls are responded to within 24 hours (maximum) of when they are received, unless there is no message left. This specific season has been slightly difficult due to the drought that we are amidst; however, every customer call is still tended to properly and thoroughly. Our technicians work from 7:00am until 6:00pm Monday through Friday and sometimes longer, especially during the months of spring turn on service. I apologize if we have ever showed up to an appointment at your home late. We try to give a window to avoid situations like that but unfortunately during the spring months we run into issues that are unknown at the time the appointment is scheduled. However, we have never, nor will we ever, just not show up to a scheduled appointment. Spring turn on and service appointments are just as important to us as it is to our customers and we apologize for any inconvenience we have ever caused you. Thank you for your many years of business and we hope to see you in the fall!"

Judy S.
May 2010
5.0
Yes, I recommend this pro
$85
I will definitely continue to use them.
Response from Irrigation Design Associates, Inc.

"Member, Thank you very much for your wonderful review! We at Irrigation Design do our best to make sure that we arrive at all calls promptly and do our best to stay competitive with pricing. We have not had a price increase in close to 7 years. We hope to continue doing business at your home and again, we very much appreciate your review! Thank you very much; we hope to see you soon! (Sorry for the delay in response to your review)"

Joyce M.
Apr 2009
2.0
$4,500
Not good. We signed the contract in mid-September and were told they would probably install the following week. We did not hear from them for over a month. They finally set an installation date of Thursday, October 30 - which was the first time we heard they would need access to the house for 2 days. They were only supposed to need access to the inside of the house for the morning of the first day, so we arranged to have someone there. However, the plumber didn't show up until after lunch, which caused a huge scheduling problem. Initially, some of the taller pipes they installed were white pvc pipes with bar codes all over them. It looked hidious, and they agreed to replace them with copper (which looks fine). They wanted to wait to install the drip irrigation until this spring. However, I'm not sure when that will happened. We have called them 3 times in the last week, and no one has bothered to return our calls. I will probably have to call someone else to get the system up and running (and install drip), although this service was supposed to be part of the original cost. Absolutely one of the most disorganized companies I have used. I don't even know if the system works, since I haven't been able to use it.
BONNIE O.
Mar 2009
3.0
Yes, I recommend this pro
$3,998
I thought the estimate was fair. I think the actual electric box didn't work for one month. My flowers began to wither. They sent someone out and they said I did something wrong. The third time, the owner came out. He said that they would set it up again in the spring. They really tore up my lawn. They dug up the grass and put pipes in the front. I will need to have it reseeded. They didn't take any responsibility for it. They forgot to put a rain sensor on my property.
BONNIE O.
Jul 2008
5.0
Yes, I recommend this pro
$3,900
I liked everything. They answered my calls promptly and came out within the next day. They were very friendly. About 2-3 days later, they provided an estimate which was the least expensive of the three companies I received from Angie's List. They were able to cover all the areas I wanted to water and walked me through the entire yard to show me the placement of each sprinkler head. He asked for a deposit, but proceeded with the job before receiving it. They also did a follow up after the job was complete and made sure everything was to my satisfaction.
Mike G.
May 2008
5.0
Yes, I recommend this pro
$4,400
Last year, I knew I wanted to install a sprinkler system the coming spring so I called Irrigation Design. Did not bid it out because they had such a good rating on Angie's List and I wanted to be sure the approximate cost would be within budget. Because the first meeting went so well with great follow up and the price seemed reasonable, I decided they would be the contractor of choice in the spring. I'm fairly anxious for spring as soon as the new year hits so I started calling in early January to setup a March install. Ends up sprinkler companies seem to shut down for the winter as no one returned my calls for weeks. Due to lack of response, I eventually called other companies and got more prices. A few were a penny or two lower but most were higher. Once Irrigation Design was "back in business" in late February, they called back, apologized and met with me again to run through the project. The expertise relative to the other estimators was impressive and they gave me a strong feeling of confidence that they would go out of their way to be sure all went as planned. Eventually I signed up and was their first install of the 2008 spring. They did a great job. Best part: there was a small leak in the copper leaving the house. When I noticed it a few weeks after the install, they were at the house hours later to fix. Also, the rain sensor wasn't turning the system off when it rained - as soon as I figured that out, I called and again, hours later, they were at the house fixing it. Excellent response all around. The crew did a great job with limited damage to the lawn or my gardens. I recommend Irrigation Design Just don t call them off season as no one s home.
SHANNON F.
Sep 2007
5.0
Yes, I recommend this pro
$3,980
See "work performed" section for estimate process. On the day of installation, the IDA team arrived around 8:30 am as promised, and immediately began working on the installation. Around 9:00, the foreman (Mike?) arrived, and we walked around the lot so that he could confirm that the location of the sprinklers was adequate for our landscaping plans. Around 10:30, a plumber (sub-contracted by IDA) came out, shut off the water and installed the backflow preventer in our basement near the water heater. As the plumber finished, the on-site manager installed the programmable controller in the garage where I requested (a connecting line was run through the basement to the garage). The foreman, who left after speaking with his team in the morning, returned around around 3:00 when the installation was nearly complete. He toured the lot and confirmed that all sprinklers were working appropriately. He then showed me how to operate the controller, and answered my questions.
BRIAN P.
Nov 2005
4.0
Yes, I recommend this pro
$90
VERY DIFFICULT TO GET A HOLD OF THEM. WAS TOLD BY THE PREVIOUS HOMEOWNER THEY WERE THE ONES TO COME OUT AND BLOW COMPRESSED AIR THROUGH THE LINES IN PREPARATION FOR WINTER. SINCE I COULDN'T GET THEM ON THE PHONE, AND SINCE THEY DIDN'T RETURN MY CALLS, I TRIED OTHER COMPANIES IN THE AREA. I WAS USUALLY TOLD THAT ''IF WE DIDN'T INSTALL IT, WE DON'T SERVICE IT.'' FORTUNATELY, THEIR OFFICE WAS ONLY ABOUT 10 MINUTES FROM MINE AND I HAD TO DRIVE TO THEIR OFFICE TO GET ON THEIR SERVICE CALENDAR AND AM NOW ON THEIR CUSTOMER MAILING LIST. OTHER THAN THAT, PRICE WAS IN LINE WITH OTHER COMPANIES, THOUGH SLIGHTLY HIGHER, BUT JOB WAS PERFORMED PROFESSIONALLY AND WITHOUT INCIDENT. $90 FOR <30 MINUTES WORK IS A BUSINESS I SHOULD GET INTO WHEN ALL YOU'RE SUPPLYING IS AIR!
JENNIFER M.
Feb 2005
4.0
Yes, I recommend this pro
$3,530
THEY WERE SOMETIMES HARD TO GET AHOLD OF. THEY HAD TO COME BACK TO MAKE SOME CORRECTIONS BECAUSE SOME SPRINKLER HEADS WERE PLACED WHERE 100% COVERAGE WAS NOT PROVIDED. THEY SHOULD HAVE BEEN ABLE TO FIGURE IT OUT THE FIRST TIME.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Irrigation Design Associates, Inc. is currently rated 4.0 overall out of 5.
No, Irrigation Design Associates, Inc. does not offer free project estimates.
No, Irrigation Design Associates, Inc. does not offer eco-friendly accreditations.
No, Irrigation Design Associates, Inc. does not offer a senior discount.
No, Irrigation Design Associates, Inc. does not offer emergency services.
No, Irrigation Design Associates, Inc. does not offer warranties.

Contact Information

21W140 Hill avenue, Glen Ellyn, IL 60137

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