Sandmans Paving & Concrete

Think twice before hiring this company!!!! September 9th we had Sandman paving do a complete new drive with a dig out and had it widened. They came as scheduled and had the drive done within a very short amount of time. Both sides of the driveway are crooked as you can see in the photos. None of the edges are smooth there’s asphalt laying all over the grass and side walk. The cut my concrete on an angle…all and all this is probably the sloppiest driveway I’ve yet to see. Eva said someone would come out to look not sure if they have because they won’t respond to our calls/emails. My husband and I have made multiple attempts to have these issues resolved and yet we can’t even get a response back. I can’t believe a company like this is licensed to work here.

driveway B. stoop D- to much chloride and damage to new stoop. said he would fix it I still have his voice mail say he would..

Cracks in the asphalt on the edges of the new asphalt drive in the first year. Poor phone response. Did not follow up. NO Help.

Fine- got what we paid for as far as quality of asphalt

Best of 4 estimates. Job was done quickly and professionally with no short cuts. Crew was friendly, knowledgeable, conscientious and helpful. Highly recommended.

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This was a very good experience for us from getting the estimate to the completion of the job. Sandman called us back the next day after I left a message to get an estimate and we set up an appointment. Very professional from the business owner Jerry to all of the guys that working on our driveway, which at one point I counted 10 men. Kevin was very nice along with Bob, who became my grandsons friend. I would highly recommend this company if you are looking to have a professional job with a professional staff. As my grandson told Kevin, "you all worked together as a team and got the job done". My grandson is 4 years old.

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I was a little concerned when they showed up late but when they explained they needed extra time to finish the previous driveway, 'oh' and they showed up with 10 trucks and 15 hard working men I new my concerns were for nothing. They totally prepared our driveway to pave in 2 hours while doing the same to another driveway down the street. They were back 8:30 am the next morning and totally paved our driveway in an hour and a half.  The entire crew worked like the movement of a Swiss watch together, always very polite and respectful to fellow workers and us. I recommend them completely.

Great. I was happy with the entire process from the initial quote, to the scheduling to the completion of the job. They completed it in one day and gave me instructions to maintain my new driveway.

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Excellent. After having several other companies come out i found Sandman on Angieslist. They were prompt and straightforward. Jerry abused that the only way to do it right was to completely remove the old, repack the base and install new asphalt. Some of the other companies wanted to just go over the top and were going to charge more. All the work was performed as promised and quickly.

Poor communication and response to fix poor quality work performed.  They were prompt in coming to see property and give me a quote. gave a discount for me and the neighbor getting driveways done at same time. completed the service but the driveway wasn't sloped properly and had huge water collection afterrain. when I tried reaching them to get situation resolved I didn't get any calls back not even to acknowledge they got my messages. Finally got a call back and they came out and agreed the driveway wasn't completed properly. didn't hear anything back for weeks.... too much more frustration to write but finally after couple months repair was complete but looks bad. :(

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Awaiting resolution of concern

Several dates that needed to be rescheduled due to bad weather.  Once started, things went at an appropriate speed.  Had one small issue with the drainage pipe prior to laying down the driveway.  They fixed that promptly then laid the driveway.  They even put some extra concrete around some fence posts for the driveway gate that were loose in the ground.  No other issues.  Overall, very pleased with the job and would recommend to others.

This is  a hugely disappointing transaction that has dragged on two years  because of  Sandman's  inordinately poor customer service.  I contracted for this new driveway in the spring of 2012;  After the first phone call about cracks in the new installation in summer 2012, without any discussion, Sandman simply skim coated the new driveway and billed us.  We paid half which I regret.
 
Since then Sandman has not responded to my concerns - the original cracks which are expanding significantly -despite phone calls, letters to Jerry Sandman, pictures, emails that I have sent each spring/summer.    When I can get office staff to return calls, they cannot even find the correspondence; I provided copies.
This is personally distressing to me because I chose Sandman because of the quality of the work they did for us many years ago.   Now I can't even get my problem addressed, much less solved.  I guess I should just  go to court to get Sandman to talk about it.
All I want is what we asked for in the summer of 2012:  repair significant cracks to maintain integrity and appearance of expensive driveway.

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Excellent, I called them on a Monday they got back to me same day and scheduled an estimator. He came out gave me a price, explained what would happen and told me I needed a permit in my town for driveway. 

They then confirmed everything and scheduled the job on 4/21. They were a little late but that can happen. They showed up with plenty of workers, equipment and product (gravel, asphalt) and checked with me to make sure we agreed on what they were doing.

They stared by removing old drive, I was very impressed at how careful they were to not damage my lawn. They then used a Bobcat to rework gravel, add any new needed, spread evenly and steam rolled out in final prep for new driveway.

They then put down a new 3 inch thick driveway with blacktop equipment as they specified, hand spread where necessary, steamrolled, hand tampered as needed and were done in about 2.5 hours.

While I was very impressed with their knowledge and workmanship I was equally impressed with their clean up. They picked up any lose asphalt that might have got in lawn, scraped sidewalks and streets, washed everything down and were gone. Like they were never there except for my beautiful new drive way.

Fantastic job, now we see how it lasts but I feel it will be just fine, they even left me a booklet on how to care for the drive way over the time.

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