Grub, Inc.

Tim was very knowledgeable when I first met him provided him with details of the project. I received a quote within 48 hours with details of the project and total cost. Their pricing beat out the quotes I have received my other companies (~$4000 cheaper). My wife and I decided to go with Grub Inc. They put us on the schedule. On the first day, the workers were over an hour late. I had to reach out to Mary to see where they were. She apologized for the inconvenience I told her it was not a big deal. Besides the rough start, the workers did a good job with the demolition and putting up the Dura Rock. The started in the shower with the tiling. After they finished left for the day, when I looked at what they had done, I noticed that they did not put the shower shelves in did not put tile all the way to the wall. I mentioned it to Mary who relayed it to the workers. Next morning, the workers told me they were not told about installing the shower shelves installing the tile all the way to the corner of the wall. They fixed their mistake and then completed tiling around the tub. Following 2 days was when they tiled the floor and grouted everything. After the work was completed dried for 24 hours, I went to review their work. A couple of things popped out: 1. The tiles that created the edge were very uneven between each other (1/8th inch off). I took a picture with a ruler and sent it over to Mary. She told me that caulk would fix the issue based on what one of the workers told her. Unfortunately, it did not fix the issue. 2. There was a gap/hole from the toilet tile. The workers would have seen this when they reinstalled the toilet. 3. Workers grouted where floor tile met the tub shower and wall tile met with the tub shower. The grouted start to break peel after a week. 4. When the workers installed the shower shelves, they created a bigger hole then they should which led them to use a lot of grout to fix their mistake. Because there was so much grout being used, the grout has been breaking since day one. 5. Two tiles started to come up. One of those tiles cracked. I brought all these issues up provided multiple pictures to Mary. Her response was that if we used a Schumer L Trim the issues around the shower tub would not have occurred. However, Tim is willing to fix the issue for free with installing pencil trim (labor was free I had to pay for the pencil trim.) She also said the other issues that I brought up would be fixed. Today, Tim another worker came to install the pencil trim and resolve the other issues. They only fixed 2 of the 5 issues stated above. Issue 1 Installed the pencil trim (half assed it will provide more detail below) and Issue 5 Replaced cracked tile loose tile). No response to the other 3 issues. I have decided to deal with those 3 issues myself. I will also need to fix the issue that occurred with the pencil trim installation. 1.They did a good job installing the pencil trim besides the corners around the bath tub. Very unprofessional. Worker cut the tiles for the corners at a 45-degree angle, but 2 of the corners the 45-degree angles are facing each other to make a triangle instead of it being cut so they can be laid on top of each other to make a smoother look. The other 2 corners were done cut correctly but some discrepancies so they do not fit smoothly together. Overall, I am dissatisfied with Grub Inc lack of professionalism quality. I would not recommend them to do anyone work.

Great communication during every step of the project .. Quickly fit my project in when there was an opening in their schedule.

Job well done!

Project exceeded our expectations and came in on budget.

Work is progressing very well. Only good surprises

Could not be happier with their work.

Tim and Rebecca,the owners,met with me in person for my balcony replacement with Trek materials. It was on back order but they followed up with timing of the materials. Once it came in, they came to install the next day. Their crew, who were very courteous,completed it to my satisfaction in about 4 hours. Good pricing, quality work and glad to support a local owned business. I will use them again!

Very friendly people, great attention to detail, workmanship of the highest quality. We would (and have) recommend Grub highly. We are using them for another project next month (and may have another project after that which we have not even discussed yet.) Thanks Tim, Rebecca, Dan and Willy!

Grub, Inc. returned a quote to me on Sunday for taking care of my snow removal, and I accepted. That night, it snowed and they showed up the very next morning to remove it. I was very impressed with them and look forward to them doing my drive and walks for the winter. I am somewhat surprised that I haven't been billed as yet or perhaps they do it on a monthly basis. I would recommend them to anyone who is in need of snow removal.

Project was completed on time and on budget. Great team to work with.