I spent $1500 on that work. I was not satisfied with them. We ended up paying a lot more than what we were quoted. We were quoted $900. The people we dealt with were awful. We actually got reimbursed a gift card by the manager because we had such a bad experience.
Description of Work: I used Home Depot last year to get some window coverings.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$1,500
Anne V.
09/2009
5.0
home remodeling
+ -1 more
I was really nervous to have them be in charge of the whole project, but it turned out really well! We were surprised with the great quality of the cabinets. Everyone that we spoke with really knew what they were doing and knew the product. All of the communication between customer service in the store and the installers was seamless. We did not expect to receive such quality results and service, and we thought that the price was very good. Everything is beautiful and works great!
Description of Work: They redid our kitchen in March of '08 and recently installed new carpeting in 3 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GERARD B.
10/2006
5.0
replacement windows
+ -1 more
I had a very thorough prep meeting with sales guy, not a hard sell but probably way too detailed for the average buyer. I thought the lines on the trim could have been more evenly packed with insulation. Unfortunately, the two guys Home Depot sent had a bit of a body odor problem.
Description of Work: I needed to replace two basement windows that were installed in about 1969. They performed quickly and with little mess and nice quality work and really a great improvement on the basement for the cost of what I hear some people pay for curtains, i.e. window treatments.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,002
DONALD & KIM W.
04/2005
5.0
home improvement stores
+ -1 more
SELECTION IS GOOD AND SO IS CUSTOMER SERVICE. ASSOCIATE HELPED US TRACK DOWN ALL THE FITTINGS AND ACCESSORIES WE NEEDED FOR BURYING DOWNSPOUTS PROPERLY. ASSOCIATES ARE PLENTIFUL AND WILLING TO HELP YOU FIND THE ITEMS YOU NEED. IF RETURNS ARE NEEDED THEY ARE HANDLED EFFICIENTLY.
Description of Work: WE PURCHASED MULTIPLE ITEMS INCLUDING BATHROOM HARDWARE, DRAIN TILE, AND FITTINGS FOR BURYING DOWNSPOUTS, SHELVING, LUMBER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
STEPHEN G.
04/2005
3.0
home improvement stores
+ -1 more
SERVICE IS MINIMAL. WHILE A VERY FEW SALES PEOPLE ARE AVAILABLE ON THE FLOOR AND THEY WILL TRY THEIR BEST TO HELP YOU, YOUR BEST WAY TO GET HELP IS TO PRESS ''HELP'' BUTTONS LOCATED AROUND THE STORE. THIS WILL MAKE A P.A. ANNOUNCEMENT AND YOU'LL WAIT UNTIL SOMEONE ASSIGNED TO THAT AREA ARRIVES. OVERALL, THE SERVICE AT THIS STORE IS BETTER THAN THE SERVICE YOU GET AT THE NEARBY LOWE'S AND MENARD'S. IT ALSO APPEARS TO HAVE A GOOD SELECTION OF TOOLS TO RENT. NO REASON TO AVOID THIS STORE. BE SURE TO DO YOUR RESEARCH BEFORE YOU GET TO THE STORE.
Description of Work: I PURCHASED ELECTRICAL HARDWARE AND PAINT FROM THIS STORE.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
Yes, I recommend this pro
$175
LYNNE L.
03/2005
1.0
appliance sales
+ -1 more
FIRE DEPARTMENT HAD TO BE CALLED BECAUSE THE JOINTS WEREN'T TIGHTENED PROPERLY AND NATURAL GAS WAS LEAKING INTO THE HOUSE. WE'RE LUCKY WE SMELLED IT.
Description of Work: HOT WATER HEATER INSTALLED, REPLACING THE OLD.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$200
CHARLI J.
03/2005
5.0
home improvement stores
+ -1 more
WERE HELPFUL TO FIND SUPPLEMENTAL TOOLS; THE SELECTION ON THE FLOORING WAS MINIMAL AND WE WENT ELSE WHERE FOR IT.
Description of Work: REPLACED THE FLOORING IN BATHROOM.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
LOUISE F.
03/2005
2.0
home improvement stores
+ -1 more
THIS PURCHASE WAS A DISASTER. FIRST, AFTER WE SELECTED A DOOR, THE CLERK TOOK ALMOST A HALF HOUR TO WRITE IT UP. WHEN THE TECH CAME OUT, HE DIDN'T KNOW WHAT DOOR IT WENT ON (BACK OR FRONT). INSTEAD OF KNOCKING TO SEE IF ANYONE WAS HOME, HE WENT BACK TO THE STORE AND CALLED. A FEW DAYS LATER HE CAME BACK TO MEASURE THE FRONT DOOR. THE DOOR WAS INSTALLED AND THE INSERT WAS THE WRONG ONE. MY SON CALLED AND THE FOLLOWING WEEK THEY SENT SOMEONE OUT TO INSTALL THE CORRECT ONE. NEEDLESS TO SAY, IT WAS WRONG AGAIN. I UNDERSTAND THAT THEY NOW HAVE THE (HOPEFULLY) CORRECT ONE IN AND WILL INSTALL WHEN MY SON & FAMILY RETURNS FROM THEIR VACATION. WE HAD BEEN ADVISED BY A CONTRACTOR NOT TO USE HOME DEPOT BECAUSE THEY ALWAYS MAKE MISTAKES. I THOUGHT THIS WOULD BE A SIMPLE THING. OBVIOUSLY, THE CONTRACTOR WAS CORRECT.
Description of Work: PURCHASED A STORM DOOR FOR MY SON'S HOME IN GENEVA FROM THIS HOME DEPOT STORE. WE PAID THE ADDITIONAL FEE FOR INSTALLATION. I THINK THEIR AD SHOULD REFLECT THAT INSTALLATION IS NOT JUST $95 BUT THERE ARE ADDITIONAL CHARGES, I.E., $10 TO COME OUT TO MEASURE, ETC.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$400
TIM J.
02/2005
5.0
countertops
+ -1 more
FIRST THE CABINET DEPARTMENT WILL DESIGN ITEMS WITHOUT PURCHASE. WE RECEIVED SUCH GREAT ASSISTANCE (FROM DOUG, MANAGER) THAT WE ENDED UP ORDERING AND THE PRICE WAS LESS THAN OUR CONTRACTOR'S SUGGESTED PERSON. UNDERSTOOD THE IN ADVANCE ORDERING WE HAD TO DO TO MAINTAIN OUR CONTRACTOR'S SCHEDULE. EVEN GAVE US NO INTEREST FINANCING FOR A YEAR ON HOME DEPOT CREDIT CARD. WAS A VERY EXPERIENCE.
Description of Work: DESIGNED, DELIVERED AND ORDERED OUR BATHROOM CABINETS AND COUNTERTOP.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Windows,
Doors,
Kitchen and Bath Remodeling,
Countertops and Backsplashes
FAQ
HOME DEPOT is currently rated 4 overall out of 5.
Sunday: 8:00 AM - 8:00 AM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
HOME DEPOT accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: SALES/INSTALLATIONS/REPAIR SERVICES. DELIVERY SERVICE AVAILABLE.