Voorhees Siding And Windows, Inc.
About us
Voorhees Siding & Windows, Inc., in Galesburg, IL, is the area's leading construction company serving Galesburg, Peoria and surrounding areas. We offer window, door, siding, roofing and deck installation, bathroom remodels & much more. For more information, contact Voorhees Siding & Windows, Inc. We serve all of Central Illinois! Licensed, bonded & insured roofer!
Business highlights
Services we offer
Acrylic Bathroom Remodels, Call to schedule an appointment today!, Doors, Gutters, Preferred Contractor, Roofing, Roofing and Deck Installation, Siding, Windows, Working with Insurance companies
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 0% |
"Mr. [Member Name Removed] it was a pleasure doing business with you! We appreciate you taking the time to write this review."
"Thank you so much for your review. It's great to hear that we met your needs & expectations."
3 to 4 years after installation they replaced one defective window, when it came to the last window, was run around, no call backs, would not cover warranty work. Knox Glass took care of the warranty for me. They are the best even when they did not sell me the windows.
"If you aren't going to put your name on your review, how do you expect us to respond? You don't even have a date from your complaint as to when this happened for me to even research & see if your complaint was even on record. T K? I don't even know who you are or whom you had contact with. Why would you go on Angie's List to complain & not call our office number where you would have gotten a definitive answer? We always cover warranty work, always!!! I can't respond because I don't know who you are or even what the situation was. I personally take care of warranty issues & I have never told anyone that something wasn't covered. Even if someone breaks their window, we replace, as long as the manufacturer will provide & the customer can provide stickers. Our offices did burn back in 2012 & we lost some records but I don't think that has anything to do with you sir/madam. We pride ourselves on taking care of our customers. I personally take every single call & take care of my customers. Feel free to call me because if you're going to launch a public complaint, we at least need to know who you are or what the situation. Thanks Cindy"
"Thank you for your review [Removed Member Name]! We appreciate your positive rating & are glad that we were able to meet your needs & expectations!"
We had a quality job done.
"Thank you [Member Name Removed]! We appreciate the opportunity to do your work!"
"I don't even know how to respond to this except to say that 2006 was over 8 years ago & there is definitely nothing occurring such as this person described. I can't even comment on something that I have no knowledge of. Our company should not be judged based on something that occurred 8 years ago. We are an upstanding company with a A+ rating by the BBB. These types of things are not something that I am aware of. I apologize for this customer's experience if she was in fact our customer. We have no record because our office burnt in 2012 so I can't even verify the crew or details."
"I apologize for your experience but have to say that I have been the office manager for over 4 years & this is not something I have knowledge of as it says 2008. We do not run our business like that & if there was a crew that was an issue, I can assure you that they are no longer with us. We do run into crews from time to time who prove to be unworthy of working for Voorhees Siding & Window standards & do promptly let them go or remedy the situation if there are customer complaints. It's 2015, I assure you that what the customer described is not happening here & now."
Licensing
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