Additional DBA - Jansen Heating & Electric, Jansen Heating & Airconditioning.
HVAC, electrical, home inspection, mold inspection & radon reduction.
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
0% | ||
0% | ||
0% | ||
11% |
"Miss [Member Name Removed]'s complaint stemmed from her perception that she was overcharged on a service call, after making payment. I attempted to explain how our flat rate charge system works, and inform her of all the items that impact the overall price( inventory management, insurance, technician training, etc). . The flat rate system we use ensures every customer is billed the same for similar work, and ensures uniformity with our nine technicians. Jansen Heating works hard to maintain a high level of integrity and quality service. I was the person who fielded Miss [Member Name Removed] call, and it was handled in a low key, explanatory manner. It is unfortunate that she did not like my answer. Jeff Wagner, Jansen Heating."
All service was performed efficiently and promptly. Very professional.
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