DANNA POOLS INC

Great company. Have opened, closed, and serviced my pool for 3 years and is always prompt, honest, and knowledgeable. Would recommend Dan and his business to anyone in need of a great pool company!

We are in our 5th month and still we are not done. From the start till now we have not been happy. Purchasing a pool should be a great experience, A pool company must recognize that this is a dream purchase for home owners, and never be a nightmare.   This company has you paying for everything in stages before you receive it......which isn't bad if they brought what you paid for, instead you hand them money and nothing happens till you call and call and call and get upset. At this point we have a pool we love and can't use because it's still not done. My wife and I are in our mid 50's and haven't argued in 15 yrs, since this started we have been either arguing or she is crying,  this isn't the dream we worked hard for.      PLEASE   finish the pool..... PLEASE!!!!!!!!          It's been paid in FULL since July 8th.....1 month ago. NO at this time I can not recommend this company. Dan the owner is a likable guy and that's the sad part....I was going to do more work with him.....an outside kitchen, spa and concrete work. I have given these contracts to other companies.....to the amount of $70,000.00 additional dollars.  This is work he bid on and knew about...you would think he would want the work and make us happy. He doesn't answer the phone when you need him and it could take days to answer texts....... I really liked this guy and would have given him all this work in the beginning. When you confront him about this he hollers at you, or you both end up yelling and it's unnecessary. FYI there is a clause in his contract that says if you yell at him he can leave and void the contract, but remember you already paid.

Everything started alright...lots of workers.  When it came time for finishing touches....zero conversation after final payment was made.
Despite phone calls and emails for the last 30 days, I have had no contact with vendor. 
Now i'm left with a refinished pool that is missing all 3 drain covers (dangerous!!) and all covers for water returns in the walls.  Also the new tile doesn't look so new since they failed to provide the final caulking to the pool coping.
So there are clear defects for a finished pool that would take maybe an hour's effort and $100 in parts for a pool professional to finish (I am not a pool professional...thats why I hired one)!

Their price, service and workmanship was excellent. They were easy to work with and polite. They did a great job of cleaning up after themselves.