Approved Pro
Porterhouse Heating & Cooling
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Nosotros no hablamos español. Porterhouse Heating and Cooling is locally owned and operated in Frankfort, IL. We service in the Chicagoland area, South side and Northwest, IN. This is your one stop shop for all of your Heating, A/C and Hot Water Heater repairs and installs. Also now offering air duct cleaning for entire house - call for pricing & details! We also repair and install thermostats (programmable and non programable). We service both Residential and Commercial properties. Prompt, professional service is the only way we do business. We are committed to serving our community and making sure your systems are operating efficiently and effectively. We are a step above the competition. We pride ourselves keeping our customers a No. 1 Priority. We are licensed, bonded and accredited with the BBB (Better Business Bureau). Financing is available.
Business highlights
Emergency services offered
16 years of experience
Services we offer
We offer HVAC (Air Conditioning & Heating) systems for Residential & Commercial properties including installations, repairs and maintenance, electric & gas heating systems. We also offer service for custom duct work (adding and repair).
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9196 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 7% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 196 reviews
Raul L.
Oct 2024
Great price and very informative and helpful technician.
Sarah R.
Jul 2024
Repairing Central Air Conditioning System
Debera J.
Sep 2023
Great job Shawn came in asked me questions I showed what the Village wanted versus what someone told me I needed he did a great job very courteous and explained what he was doing .
Sheree B.
Jul 2022
Everything went well. The whole job was finished in one day..
Vik W.
Jan 2022
The crew was on time (slightly ahead of schedule), through in their work, professional, cleaned up before/after, and highly responsive. Scheduling was done through text, as was the pre-consultation. Further, PorterHouse was price competitive, and offered me one of the better quotes/prices for a water heater replacement.
Bernadette K.
Nov 2021
Devonne came out for service call, and of course the noise in the furnace didn't occur while he was here, but the motor was cutting off. Long story short.... Devonne was very thorough/informative, professional, and did a lot of trouble shooting to figure out what was going on. Thanks for the great service! I would also like to say thanks for the promptness. I called for an appointment at 10:20am. They gave me an arrival time of 11am-12pm. Doorbell rung at 10:31am. Outstanding!
Georgia O.
Jul 2021
Ok, they were professional and thorough.
Maesola M.
Feb 2021
replace thermostat and cleaned furnace
Beverley G.
Nov 2020
Very well.
Sam G.
Nov 2020
The company was able to give me same day service. They arrived on time. Answered all of my many questions. The tech Mike did an excellent job on the installation and showed me how change the settings. I will definitely use their services again.
Zarina D.
Jul 2020
Within 5 minutes after Roy walked in, I knew I was speaking with an expert. He talked me out of wasting money on what I wanted (getting rid of boiler and replying on furnace) telling me about how everyone in the city during -40 degree nights was will freeze and if I keep the boiler I'll be comfy. He also talked me out of choosing a heat pump, saying in Chicago it will cause problems in the dead of winter and then I'll be out of luck. Initial estimate was only to replace the 60 year oil leaky boiler and 40 year old loud AC and furnace. Came in, did the work quickly, and when we were doing final inspection he pointed out where my last remaining original furnace was having problems. Gave me a great price to just get the the last furnace and AC done (AC was 40 years old). I know they won't be the cheapest but if you want someone you can trust who will guide you with his 30 years of experience and teach you the finer details of heating and cooling while delivering quality work, go with Porterhouse. I won't trust anyone else.
Richard M.
Jul 2020
very well, would use their service again.
Patricia B.
Jul 2020
Very good. Highly recommend
Bernadette K.
Jul 2020
Everything went well! Tune up performed on central air unit. Jamarr was really nice, professional, and very knowledgeable.
Rebecca W.
Jul 2020
Not well at all. I initially hired them to fix the air conditioning. I paid for a new capacitor, and had air for only 1 week, before issue reoccurred. Called them back, to find out, it was the furnace all along. I'm looking at a replacement, as repairs would be costly. Mike said he would wire it straight to the blower, so I would have air, but he didn't guarantee the work. And it didn't work. I ended up hiring another company, to find out the wiring was exposed, and it could've been a dangerous issue. The new tech, had to actually replace the wire, before he could correctly check the unit. I'm disappointed in that I paid for 2 service calls, plus a new part, when I shouldn't have.
Response from Porterhouse Heating & Cooling
"We tried to help the customer because at the time she cannot afford to make the second repair which was no relation to the first repair . The first repair was for the AC we fixed it an the air work for a week as the customer stated.We never touched her furnace until we were called back out a week later because the relay on the furnace went out which is no relation to the air condition. Customer stated she cannot afford to replace the board at the time .customer also stated as well that it never worked in her above comments but then stated it worked a week. We fix the AC and it worked fine then her furnace computer board went out which you can’t have the AC working without the furnace working properly we were transparent with everything we did and she agreed because she could not afford it at the time .When a system is over 20 years old it can need repairs from time to time depending on how well maintain the system has been. we’re sorry that you were not pleased with our services but we tried to be transparent by telling you this was a temporary fix just to help you get air because it was Exstreamly HOT ? an the timing was bad to repair the furnace."
More L.
May 2020
They called me right away after I requested service through Angie's List. They came out quickly and performed the service requested. Everything went smoothly.
BEVERLY D.
May 2020
very well Jamarr arrived on time and was very efficient
David V.
May 2020
I was very impressed with Porterhouse. Two gentlemen showed up promptly and assessed the situation even trying to improve upon what I had asked for. They dug up, ran new piping, and had my grill fired up in only a couple of hours. They were the third company I had out but the first that didn't mind doing the work and affordable!
Alexander L.
May 2020
A big shout-out to Shawn and his team. He was very knowledgeable, addressed all of our concerns, and made us feel comfortable. We had a full furnace and AC replacement and not only did he make a great offer, but they were on-time, fast and professional. Job well done! I would recommend Porterhouse cooling to everybody who is thinking about some HVAC work.
Reginald H.
Nov 2019
It went well the worker was polite and sufficient.
Rebecca W.
Oct 2019
Great. Didn't take the technician long at all to complete the job. Would definitely hire them again. Very please with work and service.
Rosalind B.
Jul 2019
Great. I was out of state and my house and dog sitter called. My house temp, was 85! Look up Angie’s list. Called the business and explained the problem. They got the repair man out the next day...on a sun day!! My air was fixed by the repair man that day. My sitter said he was very nice .....price was great,,, I would have them again. This is the 2nd time I use Angie’s list.
Reginald H.
Dec 2018
Everything went well
Beverly S.
Nov 2018
Everything went well. I highly recommend this company for professional service.
Carolyn O.
Oct 2018
Shawn arrived on time and did a fantastic job
Licensing
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FAQ
Porterhouse Heating & Cooling is currently rated 4.9 overall out of 5.
Porterhouse Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Porterhouse Heating & Cooling offers free project estimates.
No, Porterhouse Heating & Cooling does not offer eco-friendly accreditations.
No, Porterhouse Heating & Cooling does not offer a senior discount.
Yes, Porterhouse Heating & Cooling offers emergency services.
Yes, Porterhouse Heating & Cooling offers warranties.