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RON'S TIDY TANK SEPTIC SERVICE

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

Payment is due at the time of service. We accept cash (exact change) check, VISA, MC or Discover. All our pump truck drivers are licensed by the State of Illinois. We offer neighbor, senior & military discounts. Over the years we have bought out Ron's Septic, Garrison Septic and Aaha Weidners Septic. We are LICENSED, BONDED & FULLY INSURED as required by law.

Business highlights

27 years of experience

Services we offer

EJECTOR & SUMP PUMPS, ELECTRIC POWER RODDING, FIELD REPAIRS & REJUVENATION, FROZEN PIPE THAWING, LIFT, LOCATING, MAINLINE REPAIRS, SEPTIC PUMPING, SERVICE CONTRACTS ON AEROBIC UNITS., VIDEO INSPECTIONS

Accepted Payment Methods

  • CreditCard
Reviews
4.7103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
2%
1
4%
Showing 1-25 of 103 reviews
Hal R.
Mar 2025
5.0
Yes, I recommend this pro
We’ve been using their services for years and they are always, prompt, efficient and professional. This year was no different. Highly recommend

Linda S.
Oct 2023
2.0
$577
In order to pump out our septic tank, about 25 hostas had to be dug up and removed. I gave permission assuming that like in the past pumpings, the hostas would be dug up, put to the side and then replanted when the hole was filled back in. Instead, my 20 year old hostas were chopped up in little pieces and mixed up in the dirt and put in the hole. I was offered a 30.00 "credit" on my next job for compensation.

Edgar B.
Jun 2020
5.0
Yes, I recommend this pro
$430
Crew came out as scheduled with a call 30 minutes before that they were on their way. They found a cracked cement cover which they replaced for $30 and were done with the service in about 40 minutes. I used them about 4 years ago and continue to be happy with their service and cost.

Mike E.
Jan 2020
1.0
$100
while following up on a service call the office manager got very agitated and hung up on us. Then sent us an email saying if we ever questioned their service again she would press harassment charges. We only called that one time? Ron's Tidy Tank then skipped over our pre paid and previously scheduled regular maintenance and pump. Almost 2 months later we had to follow up for the remainder of the prepaid service contract. In Valarie's mind asking them to refund the part of the service contract she broke might constitute harassment? I work with tradesman and service contracts all the time and this one really knows how to make an impression.
Response from RON'S TIDY TANK SEPTIC SERVICE
"It is very unfortunate this customer has decided to continue down this road. This gentleman's wife told us to cancel their contract and chose not to work with us any longer. We felt it was best we refund this customer for the remainder of their Multi-flo service contract. We were informed they found another service provider who is better suited to meet their needs. It is best to just cash the check and move on."

Bill J.
Oct 2019
5.0
Yes, I recommend this pro
$600
New owner never had a septic system before so knew nothing about them. I did know though that something was not right with it. it was coming up into yard. After they found another tank that we did not know existed they began to empty the tanks .Also told me that the pump was probably out.Withing hours of my initial call I had the first crew out to clean the tanks and after finding the main problem the second crew was right there to replace the pump. #life savers

Nick H.
Jul 2019
1.0
$205
Avoid if you want good service, as they are the worst I’ve ever experienced. Their service team couldn’t clear a main line, dug an unnecessary hole in my yard, and ultimately charged over $200 for getting nothing completed. Jim, the supposed owner, even hung up on me during a follow up call. I wasn’t cursing or being irate, simply trying to find a solution or get a refund. To contrast that, T & T Weidners’ also had trouble clearing and tried from inside and out (without the digging). The difference: they didn’t charge me, and walked me through the proper solution, albeit more expensive.
Response from RON'S TIDY TANK SEPTIC SERVICE
"We are sorry this gentleman feels this way. We always try our best to satisfy our customers. He had scheduled to have his septic tank pumped then several days prior to the appt. asked if we did rodding. He was told we did from the outside only; internal rodding needs to be done by a LICENSED PLUMBER. Said he would call back. He was trying to rod himself. The day prior to the pumping appt. he scheduled for us to send our servicemen out saying he could not get ahold of the previous company he used. Our servicemen tried rodding to clear the line for over an hour. He has a cast iron BRANCH line which is difficult to access and told our crew he understood and thinks the other company got lucky the last time. Our service crew dug up the front of his tank thinking perhaps they could run the rod straight through past the clean-out. The clean-out has LIMITED ACCESS. When they could not get the blockage cleared by rodding they suggested hydro-jetting to remove the sludge blockage. The customer chose NOT to have our servicemen try hydro-jetting. The other company mentioned above would have charged him in the past. This was our first attempt. We were not given the opportunity to try other options. Furthermore, as of July 15th he was still having issues and told the owner he was just going to try buying a more powerful toilet. He did not like the expensive estimate given by our competitor."

Scott T.
May 2019
5.0
Yes, I recommend this pro
$245
They were on time and were professional

Mark P.
Dec 2018
5.0
Yes, I recommend this pro
They were honest about the service that needed to be performed. Prices are reasonable.

DEBORAH E.
Jul 2018
5.0
Yes, I recommend this pro
$275
Ron’s Tidy Tank arrived on time, and the pumping was complete without any problems.

William D.
Apr 2018
5.0
Yes, I recommend this pro
$245
Second time I've used them. Will definitely be using again.

Kenneth S.
Dec 2017
5.0
Yes, I recommend this pro
$185
Done prompting and professionally on date and time scheduled. Answered questions on schedule needed for our size of family. Let us know that all seems good with our system. Bacteria active and thriving. In fact, said our system was the best seen.

Douglas E.
Oct 2017
5.0
Yes, I recommend this pro
$500
It was fine. They came when they said they were going to come. They did their business. The only thing I was unhappy about is that they did not quite replace the grass around the opening correctly and it died. We also had a hot couple of weeks so its not the end of the world. That is the only negative about the whole experience. They quoted me a reasonable price and I paid. Everything was fine.

Mary M.
Sep 2017
5.0
Yes, I recommend this pro
fine as planed

Jeanette B.
Jul 2017
5.0
Yes, I recommend this pro
$250
It went well. An appropriate size truck was brought. They system was pumped out and inspected. Suggestions were made for routine follow-up, and the dirt removed was replaced. Everything was done in a timely manner and our questions were answered along the way.

Roger A.
Jun 2017
5.0
Yes, I recommend this pro
All pumped out.

Bev G.
May 2017
5.0
Yes, I recommend this pro
$350
Great---job was done quickly and price was reasonable.

Kelly L.
Apr 2017
5.0
Yes, I recommend this pro
Fine - got a report on necessary frequency of service; all went as planned.

Scott T.
Jan 2017
5.0
Yes, I recommend this pro
$245
As expected. Great service

Mike W.
Oct 2016
4.0
Yes, I recommend this pro
$250
No problems .... they were on time, fairly communicative and cleaned up after themselves.

David S.
Aug 2016
1.0
$200

I have signed up for a annual service plan each year for the past 10 years, and Ron's Tidy Tank has performed numerous services to my septic tank and multi-flo system during this time, resulting in aggregate fees paid to Ron's Tidy tank of $5,975.  On 8/16/16, they came out to my house to perform a routine check-up as outlined in the annual service agreement (2x per year), and the service man backed the van into my basketball hoop/net alongside my driveway.  The service man did not acknowledge this prior to his departure.  Once I noted what had occurred, as my wife noted the van parked directly under the basketball net, I called the owner of Ron's Tidy Tank and informed him of what had occurred.  He informed me he would look into it and call me back.  he then had the service man call me back, and he indicated he was sorry and would stop by and fix the basketball net.  I indicated to the service man that I would prefer he not fix it (i.e., cheaply by hammering some wood alongside the basketball pole), as he most likely does not have the equipment to fix concrete that has been uplifted from the ground.  I found it interesting the owner had the service man call me back and suggested he fix the basketball net.  The owner then called me and told me he was cancelling my service contact and did not want to do business with me any longer.  I informed him that I was a long standing customer that had spent a couple of thousand dollars with him over the years and was surprised this is how he treats "good" customers.  He told me there was no way I spent that amount of money with his company and told me to go back and look at my check book.  I did go back and look at all of the payments, and they added up to $5,975 (so I clearly was conservative when I indicated a couple of thousands $, it was much more).  He then proceeded to hang up on me after telling me he did not want to do business with me any longer.

Needless to say, this is very disappointing and suspect should anything go wrong on a project, this Company WILL NOT stand behind their work or actions, and the proof is how they treat long standing customers once they damage a customer's property.    I highly recommend not to use this company as they are not professional and boarder line unethical. 


Response from RON'S TIDY TANK SEPTIC SERVICE
"We are so sorry Mr. [Member Name Removed] feels this way. He is correct, he had been a long time customer and he always paid for services rendered. Unfortunately, he did not understand the reason why we wanted our serviceman to stop back by was to check the damage, confirm whether he hit it and take a picture; not to repair it. We do not do these types of repairs and have insurance to cover any accidental damage done to a customer's property. Mr. [Member Name Removed] was asked to get estimates for the repair of his basketball hoop and forward them to us. We never received any estimates and do not understand why Mr. [Member Name Removed] chose to go this direction instead. We were more than willing to work with him."

John F.
Jul 2016
5.0
Yes, I recommend this pro
$292
Very well, on time, neat job, explained the size and state of the system. Very satisfied.

Edgar B.
Jul 2016
5.0
Yes, I recommend this pro
$430
I called and made an appt for the following day. Brad and helper came out a bit early but I did get a call they were coming out earlier than the agreed time, which was good as I was out running errands. They found the access panels and were careful to dug out the grass in one piece in order to replace at the end of of the job. They did exactly as promised and in a short time. Brad also checked the baffles and found them in good order. All in all I was satisfied and price was acceptable.

ILENE D.
Feb 2016
3.0
$75
The filter was broken and the serviceman commented that he was not sure why the filter had been installed since the housing was broken and the element was missing. This filter caused my septic tank to fill up and overflow. Ron's had serviced the system less than less than three months ago and they charged me $25 to clean this broken filter.  When they gave me  a bill for a $75.00, I questioned why I should pay to take out a filter that was broken and should not have been reinstalled .  The owner insisted that I owed the money for his two technicians that fixed my overflowing tank problem  (caused be his servicemen reinstalling the filter two plus months earlier)
Response from RON'S TIDY TANK SEPTIC SERVICE
"We apologize for any confusion this customer may have had regarding our service."

Seth M.
Feb 2016
5.0
unknown

Terrence R.
Nov 2015
5.0
Yes, I recommend this pro
$900
unknown
Showing 1-25 of 103

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RON'S TIDY TANK SEPTIC SERVICE is currently rated 4.7 overall out of 5.

RON'S TIDY TANK SEPTIC SERVICE accepts the following forms of payment: CreditCard

No, RON'S TIDY TANK SEPTIC SERVICE does not offer free project estimates.

No, RON'S TIDY TANK SEPTIC SERVICE does not offer eco-friendly accreditations.

No, RON'S TIDY TANK SEPTIC SERVICE does not offer a senior discount.

No, RON'S TIDY TANK SEPTIC SERVICE does not offer emergency services.

No, RON'S TIDY TANK SEPTIC SERVICE does not offer warranties.