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Acoustical Vision
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
With 20+ years of experience in audio/video and system integration, we can assist you with your small or large projects. We are a full service provider including initial design, documentation, project management, installation, follow-up service and support, in your new or existing building(s).
Business highlights
17 years of experience
Services we offer
HDTV installation, Our integration services include: home automation, and professional type venues (e.g. conference rooms, blinds/shades control, computer networks and remote control programming. Additionally, control systems, distributed audio/video, etc.) We've become known for our ability to perform difficult installations and the repairs needed after our work is complete. Challenge Us!, lighting control, medical facilities, public lobbies, security cameras, we have done a number of schools
Accepted Payment Methods
- CreditCard
Reviews
4.9151 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 151 reviews
Kate S.
Mar 2020
Paul did a great job! Love our system!
Response from Acoustical Vision
"[Member Name Removed]- We are pleased that you are enjoying your Savant smart home."
Ryan R.
Aug 2019
Very well, Paul and his staff were very knowledgeable and helpful getting this done.
Response from Acoustical Vision
"[Member Name Removed]-Thank you for the kind words."
James L.
Aug 2019
Paul and team were fantastic. They offered multiple alternatives to the general concept that I had envisioned, and were very responsive to some of the tweaks that I had suggested. Paul will not push the more expensive product/solution, but offer alternatives and advise on advantages to both. Very professional, very responsive, and pricing seemed reasonable. I would definitely use them again and recommend them to others.
Response from Acoustical Vision
"I appreciate the feedback. It was a pleasure working with you on your project. I look forward to tending to your future needs."
Rob N.
Jun 2019
Paul and Damiano mounted 3 TVs, set up a network, installed exterior security cameras, installed ceiling mounted speaks in multiple rooms and wired everything to a basement closet. They had also wired my house when it was being built. They did an incredible job and everything was done in the most professional manner possible. I will absolutely continue to work with Acoustical Vision for future projects and will recommend them to my friends.
Response from Acoustical Vision
"Thank you for the feedback. We are glad to have been a part making your new house into your home. We look forward to your continued business."
Nick C.
Jun 2019
We have used Paul for multiple AV projects over the years and him and his team always do excellent work for a good price. Our latest outdoor project required them to respond and adapt quickly to our needs and they delivered a high quality project on time. I can't recommend their services enough.
Response from Acoustical Vision
"Thank you for your feedback Always a pleasure working for and with you on your projects. I look forward to expanding your backyards AV footprint :-) Acoustical Vision thanks you"
ANNALISE R.
Mar 2017
Great, once the tech got here to do the work. We had one time and date set up, but he didn't show. About an hour and a half past the time when he should have arrived, I called and found out there had been some sort of emergency with another customer. That is understandable, but I would've appreciated a call at the time of the appointment so I wouldn't have been waiting around.
Kate S.
Dec 2016
Very well.
Laura B.
May 2016
Everything was great. Paul actually installed a complicated corner tv wall mount for us a few years back, so this was our second job with him. He gave us a quote on a sunday, had an estimate for me the following Friday, and had Connor do the work on Monday. Connor was super friendly, respectful, prompt, clean, and efficient. I left him in the house alone and felt totally comfortable. The price was very fair, the work was done well, in a timely manner, and I couldn't be happier. I will call them again! *Note, I called a few other people and Acoustical vision was the most responsive and knowledgable.
Gregory V.
May 2016
Paul and Connor did an excellent job, from top to bottom. Paul initially came to our house to understand our needs, after which I promptly received a written proposal with all costs itemized. The work was scheduled quickly, and Paul and Connor did everything we asked for (and more) at the price quoted. Paul and Connor also were very professional, always communicating very clearly and working closely with us to find better solutions, even if those solutions resulted in lower cost for the job.
After the work was done, they walked us through how each remote worked (after they programmed them for us). Finally, both men were pleasures to have around--they were kind to our kids, wanted to come up with the most efficient solutions for us , and were always punctual. I never once felt like we were being upsold, or that their primary interest was anything other than making us satisfied. Would use them again without hesitation!!
After the work was done, they walked us through how each remote worked (after they programmed them for us). Finally, both men were pleasures to have around--they were kind to our kids, wanted to come up with the most efficient solutions for us , and were always punctual. I never once felt like we were being upsold, or that their primary interest was anything other than making us satisfied. Would use them again without hesitation!!
Ashley G.
Apr 2016
Went great. Called and got lucky as they were available same day. Very neat and quick. I had my TV mounted in my bedroom and they recommended that I put the cable box on a shelf on the other side of the wall (the closet). They made it easy to do so by drilling a very neat hole behind the TV. They also did some wiring to make it easy for the cable guy to connect the new box without showing more chords.
Susan O.
Mar 2016
We called Paul and Connor with very little knowledge on our part on how we were going to accomplish what we wanted. Thankfully they are both extremely helpful and patient. There were a number of issues - from where our internet cable entered the house, to which devices we wanted to mount on the back of the television. They worked on solutions every step of the way. They even had to return to our house and reconfigure things after we changed our mind on a couple things. Finally, when we actually had the television enclosure built (something that in retrospect should have been done before they started!) they came out again to finalize the installation. They have earned quite a bit of trust in my eyes. So much, in fact, that I will be reusing them once I finish my basement remodel.
Prakash T.
Feb 2016
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Susan B.
Feb 2016
The loft TV installation is spot on. The work was completed by Conner - he's the best! However, the workout room and office TV installations are a jumbled mess. Rather than getting what we asked for - the owner Paul takes us into a "better solution" which is now a jumbled mess. Why couldn't we have gotten what we asked for? We now are required to call another company to "fix" the mess we are left with. To say we are unhappy is an understatement. The owner should come back to fix this mess he left us in - without charge. My husband called him back and the owner Paul had the audacity to request that we call him back - oh and by the way, he forgot to charge us for the one shelf that was hung on the wall. Yeah right. We should have just gone with Barrett's who could have hidden all wires without any commentary, such as "that's a lot of work".... But isn't that what you're paid to do? Extremely overpriced averaging at least $310 an hour!
Response from Acoustical Vision
"I am sorry that you aren't 100% satisfied with the outcome of your project. This is purely a case of miscommunication. For starters, the scope of work was (3) TV installation, (3) outlet installation, installation of (1) Acoustical Vision supplied shelving, (3) Acoustical Vision supplied HDMI cables, (2) incoming satellite feed relocation and routing the cables horizontally 6'-7' which resulted in opening the wall in 5 locations and the need for 5 locations of drywall repair, which we also did to be primer/paint ready. Not just (3) tv installation, (1) shelving and (3) outlets. Concerning the workout and office TV installations: We discussed the installation on the phone and we agreed to everything. Upon arriving at your home I was able to gain a "vision" into your installation. I made a suggestion to you based upon your desire to not see any wires. I suggested moving the equipment elsewhere in the room so no cables or wires were visible at the tv location. Again, it was merely a suggestion. The final decision on everything was made after a discussion with both husband and wife. That is something I always do. I go over every detail before starting work to make sure we are on the same page with everything and never make my own decisions for placement of anything. At the equipment location there are of course wires necessary to connect HDMI cables to theTV's, incoming satellite feed to both boxes and power for both satellite boxes. Both, husband and wife, were very satisfied with the outcome of the installation. Which is where I am confused and taken aback by this review. The satellite boxes were located out of sight and need an IR system to operate properly (e.g., change channels, guide, info, etc...) As for asking to call me back, I told the husband I was currently in the field and in the midst of an installation so I wasn't able to make any notes of our conversation and asked for a call back if I hadn't called by end of day the next day. I typically receive any where from 20-30 calls a day. I saw it was a client calling and wanted to make voice contact not just let it go to voicemail. I didn't sense any dislike towards the installation, or I would have taken a different approach. It was a complete oversight, lesson learned on my part. My customer service and responsiveness is paramount as noted in many of our reviews. I have since reached out to the husband concerning this situation, 3 times, so we can get everything as wanted and I have yet to hear back. I believe this can be resolved with proper communication and time on our end to relieve the "jumbled mess", I am uncertain of what exactly that is referring to, which wasn't mentioned at the completion of the project. All equipment is neatly tucked away. All that was said was how happy and satisfied everyone was. It was also brought to my attention what a great idea it was for my recommendation of TV location and placement of the equipment. Again, there was no mention of any ill feelings towards the installation in any form of communication. If I am contacted and I hope I am, we are able to get everything as you want. I am 100% certain of that."
Scott G.
Jan 2016
Awesome job
Response from Acoustical Vision
"Thank you for the positive response."
Sandra N.
Jan 2016
unknown
Response from Acoustical Vision
"I appreciate the feedback. We will continue to perform work on the same level. I look forward to working with you in the future,"
Saumya B.
Jan 2016
unknown
Response from Acoustical Vision
"I am glad we were able to help with your home theater and make your vision a reality."
Ashley G.
Dec 2015
They came same day, I got lucky there was a cancellation. They were nice and very professional.
Response from Acoustical Vision
"Thank you for the feedback."
Peitience M.
Dec 2015
The two men arrived on time, went over with me again what was going to be done and started their work quickly. The entire job was done very neatly, cleanly and perfectly arranged. They measured everything and consulted me before changing or rearranging things (for example the two-piece shelf I ordered would not fit the space I intended; a single piece was installed instead and looks great). They also worked quickly and in the end cleaned up all debris, smoothed the drywall and prepped it for painting and moved all the furniture back. The finished job looks fantastic.
Response from Acoustical Vision
"I appreciate the feedback. Unfortunately your wall unit was not what you had in mind but we are glad everything turned out as you wanted."
Nelson A.
Dec 2015
Paul and Conner arrived on time. Upon their arrival Paul reviewed with us the project and discussed all of the options for mounting while Connor prepped the work sight by placing drop cloths on our wood floors and bringing in their tools. Once we agreed on the plan they began to work diligently and clean making sure any debris fell on the drop cloths. Paul went in our basement to find a way to bring up some power to that wall for the two outlets without having to cut up our walls in the living room. He was able to find a power junction box in the basement that was right below where the TV was going to be mounted and pulled the power from there. That saved us a lot of money and mess from not having to cut our walls open in the living room.
in the end the TV was mounted to perfection and only two small access holes had to be patched up which they did. They also cleaned up most of the dust and debris leaving us with very little clean-up and only two patches of wall to paint. They might have been a little more than other quotes I had recieved but I am happy I paid a little more to make sure the job was done exactly how i wanted by two very professional individuals. Next project for this room is in wall surround speakers. I will definitely be calling them to help me with this.
in the end the TV was mounted to perfection and only two small access holes had to be patched up which they did. They also cleaned up most of the dust and debris leaving us with very little clean-up and only two patches of wall to paint. They might have been a little more than other quotes I had recieved but I am happy I paid a little more to make sure the job was done exactly how i wanted by two very professional individuals. Next project for this room is in wall surround speakers. I will definitely be calling them to help me with this.
Martyn C.
Nov 2015
It was good. I paid another $100 on top of the Big Deal. Mostly where they repaired the drywall, they just did a great job. It went approximately well.
Elizabeth H.
Nov 2015
unknown
Amy R.
Nov 2015
unknown
Nancy S.
Nov 2015
Paul and Conner were great. They worked very h****** the installation, and stayed in touch afterward to be sure that everything was working properly. We actually did need a few adjustments and Paul came out twice to ensure that everything was perfect (with no additional charge). I would highly recommend them.
Elzie G.
Oct 2015
unknown
Sheila K.
Oct 2015
Called him multiple times. Difficult to receive call back. However, Paul did end up following through and doing what needed to be done in a professional manner.
Licensing
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FAQ
Acoustical Vision is currently rated 4.9 overall out of 5.
Acoustical Vision accepts the following forms of payment: CreditCard
No, Acoustical Vision does not offer free project estimates.
No, Acoustical Vision does not offer eco-friendly accreditations.
No, Acoustical Vision does not offer a senior discount.
No, Acoustical Vision does not offer emergency services.
No, Acoustical Vision does not offer warranties.