Very well; it proved to be a matter of lubrication rather than lock repair.
Description of Work: Freeing jammed French-window lock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael A.
10/2017
5.0
locksmith
+ -1 more
Just fine. Door was opened, lock repaired.
Description of Work: Front door lock was not opening.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
NANCY R.
09/2017
5.0
locksmith
+ -1 more
Very well. Expensive to find out it just needed a small adjustment, ($100.00) but he could have told us we needed a new lock or even door. He was honest and professional. Would hire again.
Description of Work: sliding patio door was not locking properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
margaret L.
08/2017
4.0
locksmith
+ -1 more
I got locked out of my garage and I hired them to basically break through my garage door so I could get to my house key and they couldn’t do it. Where the screws were, it’s a standard lock, it’s not like a mystery. I don’t want to ruin anybody’s business, but they should be able to do a breaking and entering, which is a standard protocol. Anyway, they couldn’t do it, but for key making and stuff they’re fine. Price - I think they’re reasonable and within the average area. Will I use the service again? No! They are good for very simple problems.
Description of Work: They did locksmith work.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$80
richard B.
02/2017
5.0
locksmith
+ -1 more
They sent a knowledgeable locksmith who came on schedule, fixed our lock problems, explained all and worked quickly to keep costs downs.
Description of Work: Repair locks on two doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joel S.
01/2017
5.0
locksmith
+ -1 more
Great - technician was on time and had the work finished in about 45 minutes.
Description of Work: Replacement of an old door handle lock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
JANILE H.
06/2015
5.0
locksmith
+ -1 more
Very good experience and great price. The locksmith was on time, very professional and fixed everything very quickly.
Description of Work: Provided and installed lockset on outdoor gate, repaired two existing locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Sono F.
01/2014
5.0
locksmith
+ -1 more
Key cylinder on the outside of a dead bolt lock wouldn't work. Key just spun in the cylinder, so couldn't lock front door from the outside. It worked from the inside. Husband called Johnson and was told it was an easy fix but required taking apart the lock and replacing the broken part. We are not mechanically inclined and decided that the possibility of not being able to reassemble the lock and having an unlocked door was not acceptable. So we opted for the service call. Service man came out that day and fixed the lock.
Description of Work: Fixed broken front door lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105.18
Jonathan S.
12/2013
5.0
locksmith
+ -1 more
When I moved into my new apartment, the lawyer told me to go to Johnson Locksmith to have the place re-keyed. and quot;They're really the only locksmith in Evanston.and quot; She said. and quot;But they're good.and quot; The guy arrived right on time and finished the job very quickly (and on a Saturday, after a few inches of snow). He even opened up one lock that was sticking and fixed it by bending something. I'm very happy with them, and even happier that all my locks don't open with different keys now.
Description of Work: 2 new lock cylinders, 2 cylinders rekeyed plus 3 keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181.61
ANNE B.
09/2013
5.0
locksmith
+ -1 more
Their work ethic was excellent. I was concerned before he begun because I have unusual locks. He told me I didn't have to replace my locks, they just needed to be oiled and repaired. He was informative, and was clear about what he was going to do. He was prompt and his pricing was good. He even replaced a light bulb I couldn't reach! I would highly recommend him.
Description of Work: They repaired locks on my front and back doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tina G.
08/2013
5.0
locksmith
+ -1 more
Everything transpired as expected.
Description of Work: Our front door latch wasn't hitting correctly (I don't know how else to describe the problem) so we often couldn't open the door without multiple attempts. Johnson knew exactly what the problem was and fixed it immediately. Now I wonder why we waited so many months to call for service! We've used Johnson for probably 40 years and will continue to do so.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
TRACY T.
02/2013
5.0
locksmith
+ -1 more
All went well except that when I arrived, one man was in the back, on the phone, and another in another back room, making keys. I wasn't sure if anyone knew I was there, so after 3-4 minutes I asked if only one person was a key maker. Then I was helped promptly and courteously. I wish they had a bell or someone had said and quot;Be with you in a couple of minutesand quot;
Description of Work: Had a key made
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3
Candi H.
02/2013
5.0
locksmith
+ -1 more
Went well definelty would use again
Description of Work: bought locks for our small apartment building they delivered promptly as ordered
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
ANNE B.
04/2012
5.0
locksmith
+ -1 more
They were due to come at 9:00 AM and he showed up 10 minutes early and started working right away. I thought they needed completely replaced. He was able to find out all they needed was to be repaired. All 3 locks in my home were repaired and the price was very reasonable. I was expecting the bill to be at least $200 and it was well under that. I was extremely pleased. He even helped me change a light bulb! Even the owner who I spoke on the phone with was very courteous. I will highly recommend them.
Description of Work: I have a very old home with very old locks and I had Johnson's Locksmith come out to repair them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
April M.
08/2011
5.0
locksmith
+ -1 more
Unable to lock the deadbolt on our front door, I phoned on a Saturday morning expecting to pay for "emergency" service. Instead, a technician came out within 2 hours and performed several repairs for a perfectly reasonable fee. Prompt, efficient, professional, and informative -- offering tips for ongoing maintenance and security we could implement on our own.
Description of Work: Addressed alignment issues with locks on two doors, and re-keyed a third lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JEFFREY S.
05/2010
5.0
locksmith
+ -1 more
Locksmith was very punctual and professional. He performed the services quickly and accurately.
Description of Work: Rekeyed all doors in my house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Alison H.
02/2010
5.0
locksmith
+ -1 more
We had a very positive experience with Johnson's. The technician was prompt and professional.
Description of Work: We had them rekey all locks and repair a deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
THOMAS C.
11/2008
5.0
locksmith
+ -1 more
They are very professional. They showed up on time. I would recommend them. They are very good and knowledgeable. I would use them again in a heart beat. They knew exactly what they were doing.
Description of Work: He came out and replaced and put in a new dead bolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
RAPHAEL C.
10/2008
5.0
locksmith
+ -1 more
The locksmith came during the scheduled time and was extremely friendly. When we had a slight problem with the lock later that day, he returned the following day to fix the (minor) problem.
Description of Work: Front door was re-keyed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Gail W.
08/2008
1.0
locksmith
+ -1 more
It did not go well. This just happened over an hour ago. I went out to do my daily walk and picked up the wrong set of keys, which I didn't discover until I returned. I went next door to my neighbor to see if she could call a Locksmith. She offered to go on line to find the closest one to us and I remembered Angie's List. I called Johnson Locksmith from Angie's List and from the beginning in went downhill quickly. Whoever answered the phone first dropped the phone and when he picked it up his response was not to identify the company, he answered "yeah." I gave him my name and explained that I had locked myself out of the house and asked if he had anyone available to unlock my door. His response was "in a minute." I asked when a minute would be. The response I received was neither professional nor polite. When I responded that I was a member of Angie's List and I got his name from there, his entire demeanor changed. He then told me he could have someone at my residence in 15 minutes. The service charge just to call him out would be $75 plus whatever else had to be done. Since I have never had this happen to me in my life, I thought the price, as well as my neighbor, was exorbitant. I politely thanked him and hung up. Needless to say, I ended up with some fly by night company, who did respond in fifteen minutes, but I was quoted one price and charged another. I have never been as disgusted with a service in my entire life. People talk to you any kind of way and charge any price they want because you are totally at their mercy.
Description of Work: No services was provided.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
JOHN L.
07/2008
5.0
locksmith
+ -1 more
Did a good job of rekeying several locks and repairing one lock. For some reason, the locksmith repaired the one lock that needed to be repaired, but failed to rekey that lock. We thought it was clear that we wanted all the locks rekeyed. They sent the locksmith back out at our earliest convenience to rekey that lock, and they didn't charge us another service fee for that trip.
Description of Work: Rekeyed and repaired several locks on exterior doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Scott R.
06/2008
5.0
locksmith
+ -1 more
It went very good. They have a lock out system where if it is after hours you call a number and they will call you back and tell you if they have any one available. They are very quick if there is someone available.
Description of Work: We had locked ourselves out of our house and they came and let us in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Kimeron D.
04/2008
5.0
locksmith
+ -1 more
Called late afternoon, call was answered and service call scheduled the next morning with a one hour window. Serviceman called prior to arrival during the window for better directions. He was able to replace one of the mailbox locks and the door lock with parts carried on his truck. He made two subsequent stops that morning with additional mailbox locks to complete the call.
Description of Work: Needed 3 mailbox locks and one door lock replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161
ALISON M.
03/2008
5.0
locksmith
+ -1 more
Great experience! The locksmith arrived right on time, asked clear questions and was able to fix both problems in about 20 minutes. Friendly and easy to work with.
Description of Work: Changing out of door plate to allow door to close better. New keys made for lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JENNIFER K.
03/2008
5.0
locksmith
+ -1 more
I don't remember the locksmith's name I'm sorry to say, but he was courteous, friendly and very efficient. I highly recommend Johnson Locksmith.
Description of Work: Within a half hour, someone was at my door ready to rekey four locks with six keys cut.
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Service Categories
Locksmiths,
Hardware & Home Improvement Stores
FAQ
JOHNSON LOCKSMITH INC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
JOHNSON LOCKSMITH INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, JOHNSON LOCKSMITH INC does not offer free project estimates.
No, JOHNSON LOCKSMITH INC does not offer eco-friendly accreditations.
No, JOHNSON LOCKSMITH INC does not offer a senior discount.
Yes, JOHNSON LOCKSMITH INC offers emergency services.
No, JOHNSON LOCKSMITH INC does not offer warranties.
JOHNSON LOCKSMITH INC offers the following services: LOCKSMITH SERVICES. DUPLICATE KEYS, REKEY, REPAIR, REPLACE & INSTALL LOCKS & DOOR CLOSERS. FURNISH & INSTALL MASTER KEY SYSTEMS, HIGH SECURITY & RESTRICTED KEY SYSTEMS. CAR, HOME & BUSINESS LOCKOUT SERVICE.