Geek Squad - Best Buy

3.6(
5
)

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, Dishwashers, Flat-Panel, LCDs, Microwaves. TVs: LEDs, Plasma, Ranges (gas or electric), Smart TVs, Washer/Dryers, including older TV models. Computer & Repair Services, major brands, most brands, whether purchased at Best Buy or anywhere else., whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators

Accepted Payment Methods

  • CreditCard
Reviews
3.65 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
60%
3
0%
2
0%
1
20%
Write a review
Showing 1-5 of 5 reviews
Maury G.
Apr 2012
4.0
Yes, I recommend this pro
I used them a couple of times.  If you have any viruses or anything, they fix it online, and if not, you can take it in, and they fix it right away.  I've got kids.  It depends who you get, I got one bad guy, he didn't fix it, but, there are others that can do it. 
THOMAS S.
Jul 2009
4.0
Yes, I recommend this pro
$21
It is a good firm. The only thing that irritates me is that, when I bought a computer from them I was told that if I pay off in 6 months there would be no interest. However, after a month I got a bill from them. They were actually billing from the day I bought the computer, which means they were billing me the interest all those months. I did not know about this. They had not explained it clearly. It was not a big deal though. They seem to be pretty good otherwise.
KEVIN P.
Oct 2007
5.0
Yes, I recommend this pro
I would recommend them to anyone, they were fantastic. From the time we called them, they came around relatively quickly, and they were very efficient. We were very satisfied. I would highly recommend them to everyone.
ARTHUR F.
Aug 2005
1.0
I AM A LONG TIME CUSTOMER OF BEST BUY, THAT IS, I WAS! I PURCHASED AN EXTENDED SERVICE AGREEMENT FROM THEM FOR MY VIEWSONIC MONITOR. I DECIDED TO TAKE THE MONITOR INTO THE EVANSTON STORE. THEY LOOKED AT IT, SAID IT NEEDED TO BE SENT OFF AND THAT IT WOULD TAKE 4-6 WEEKS. I SAID THAT THIS WAS UNACCEPTABLE TERM FOR REPAIR AND WANTED TO TALK WITH THE MANAGER. AFTER WAITING 30 MINUTES, HE SAYS THAT THIS IS THE SERVICE AGREEMENT, THAT SOMETIMES IT DOESN'T TAKE THIS LONG AND THERE WAS NOTHING MORE HE COULD DO. AT WHICH POINT HE WALKS AWAY. THE MONITOR WAS TAKEN IN ON THE 14TH OF AUGUST AND THEY PREDICTED A SEPT. 8TH RETURN. TO STATE THAT IT COULD TAKE 4-6 WEEKS IS CERTAINLY NOT WHAT I CALL SERVICE. IF THIS WERE TO HAPPEN ON THEIR CAR OR SOMETHING IMPORTANT TO THEM, WOULD THEY FIND IT ACCEPTABLE? I DOUBT IT!
Homeowner
Aug 2001
4.0
Yes, I recommend this pro
THEY DELIVERED ON TIME, GOOD COMPANY BUT EXPENSIVE

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.6 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: CreditCard
No, Geek Squad - Best Buy does not offer free project estimates.
No, Geek Squad - Best Buy does not offer eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.