HOUSE OF GLASS
About us
House of Glass has been serving Chicago and the surrounding suburbs since 1975.
Business highlights
50 years of experience
Services we offer
Glass - Residential & Commercial. Shower Doors. Mirrors.
Accepted Payment Methods
- CreditCard
Reviews
4.812 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
25% | ||
0% | ||
0% | ||
0% |
Showing 1-12 of 12 reviews
Howard M.
Jul 2015
About a month ago a vertical strip of glass on the master bath mirrors fell. Shattered on the floor. There are 3 very large mirrors,each approx 5'x5'. One mirror is over the vanity/sinks and the glass strip overlapped the edge to the mirror next to it. A third mirror is on the wall right angled to the second mirror.Mirrors 2 and 3 are over a tub.
This was on a Saturday at 1:30 in the morning. Sunday I called several glass companies to see if they could come to repair or at least support the one mirror as it had tilted downward, pushing under the mirror next to it. The top of the backsplash on the vanity and the light fixture were supporting the mirror. I was fearful that vibration might bring the whole thing down. Now, all these mirror companies say they provide emergency service on weekends. Their definition of an emergency is when a window is broken they will provide men to board up the window.
.So on Monday I called one company which sent 2 men to repair the mirror. They trimmed the mirror on the edge.They reglued the mirror to the wall. Put shims underneath the mirror and said to remove the shims in a day. There was a chrome strip above the mirror which they put back and it was slightly bent and not aligned to the wall. The bottom strip they left on the backsplash and said to reapply when the shims were removed. Both strips were filthy. Also these men said they would not touch the other mirrors as they will shatter and cant be fixed. I talked to the company about the work and said they would have nothing to do with fixing the mirrors.
So I contacted a second company which came to the house and said it will be difficult to fix these mirrors and quoted me a very high price close to $2000.
.A contractor friend told me about House of Glass. He had used them on a number of projects as well as doing work in his home. Said they do great work and are reliable.
I called House of Glass and spoke to Matt Cooney. I explained the problem and he came out the next day. He was on time. Very nice low key person. Very knowledgeable about mirrors. He spent a lot of time examining the mirrors. He said they can do the job. Their quote looked like this:
1 -72" X 62" >1/4" CLEAR MIRROR POLISHED(replaces the mirror over the vanity/sink.)
1- 3-1/2" FIXTURE CUT OUT AND TWO 1" HOLES
REMOVE THREE MIRRORS (SAVE TWO ON LEFT IF POSSIBLE), INSTALL NEW J CHANNEL SHIMMING OUT OVER VANITY TO MATCH PLANE, CUT DOWN ONE MIRROR FLUSH WITH BACK SPLASH AND POLISH, INSTALL NEW MIRROR W/ CUTOUTS OVER VANITY, INSTALL NEW FACE MOULDING ALONG CEILING.
If they had to install 2 additional new mirrors:
1 -62" X 56" >1/4" CLEAR MIRROR POLISHED #2
1 -64" X 56" >1/4" CLEAR MIRROR POLISHED#3
The glass strip that fell will not be replaced as it had a very dated appearance.
The original quote was about $1300. We scheduled for the following week and Mat and a helper arrived on time. They laid tarps to protect the vanity, sink and tub.The job took around 4 hours. They did everything as promised. The new mirror over the sink is flush with the edge of the backsplash on the vanity and the edge of the mirror butts smoothly to mirror #2.They were able to save Mirrors #2 and #3. The finished job looks great. Matt used a colored caulk where the channel meets the tile. They cleaned up after their work, and took away the old mirror. The final bill was for the one mirror plus the cut out and labor- $817.
I am very impressed with their work and would hire them again. Nice guys!!
This was on a Saturday at 1:30 in the morning. Sunday I called several glass companies to see if they could come to repair or at least support the one mirror as it had tilted downward, pushing under the mirror next to it. The top of the backsplash on the vanity and the light fixture were supporting the mirror. I was fearful that vibration might bring the whole thing down. Now, all these mirror companies say they provide emergency service on weekends. Their definition of an emergency is when a window is broken they will provide men to board up the window.
.So on Monday I called one company which sent 2 men to repair the mirror. They trimmed the mirror on the edge.They reglued the mirror to the wall. Put shims underneath the mirror and said to remove the shims in a day. There was a chrome strip above the mirror which they put back and it was slightly bent and not aligned to the wall. The bottom strip they left on the backsplash and said to reapply when the shims were removed. Both strips were filthy. Also these men said they would not touch the other mirrors as they will shatter and cant be fixed. I talked to the company about the work and said they would have nothing to do with fixing the mirrors.
So I contacted a second company which came to the house and said it will be difficult to fix these mirrors and quoted me a very high price close to $2000.
.A contractor friend told me about House of Glass. He had used them on a number of projects as well as doing work in his home. Said they do great work and are reliable.
I called House of Glass and spoke to Matt Cooney. I explained the problem and he came out the next day. He was on time. Very nice low key person. Very knowledgeable about mirrors. He spent a lot of time examining the mirrors. He said they can do the job. Their quote looked like this:
1 -72" X 62" >1/4" CLEAR MIRROR POLISHED(replaces the mirror over the vanity/sink.)
1- 3-1/2" FIXTURE CUT OUT AND TWO 1" HOLES
REMOVE THREE MIRRORS (SAVE TWO ON LEFT IF POSSIBLE), INSTALL NEW J CHANNEL SHIMMING OUT OVER VANITY TO MATCH PLANE, CUT DOWN ONE MIRROR FLUSH WITH BACK SPLASH AND POLISH, INSTALL NEW MIRROR W/ CUTOUTS OVER VANITY, INSTALL NEW FACE MOULDING ALONG CEILING.
If they had to install 2 additional new mirrors:
1 -62" X 56" >1/4" CLEAR MIRROR POLISHED #2
1 -64" X 56" >1/4" CLEAR MIRROR POLISHED#3
The glass strip that fell will not be replaced as it had a very dated appearance.
The original quote was about $1300. We scheduled for the following week and Mat and a helper arrived on time. They laid tarps to protect the vanity, sink and tub.The job took around 4 hours. They did everything as promised. The new mirror over the sink is flush with the edge of the backsplash on the vanity and the edge of the mirror butts smoothly to mirror #2.They were able to save Mirrors #2 and #3. The finished job looks great. Matt used a colored caulk where the channel meets the tile. They cleaned up after their work, and took away the old mirror. The final bill was for the one mirror plus the cut out and labor- $817.
I am very impressed with their work and would hire them again. Nice guys!!
Teresa H.
May 2015
.
Jody B.
Feb 2015
unknown
AL S.
Oct 2014
Job went well, techs removed old hardware and installed new glass
Jeannette S.
Sep 2014
It went perfect. We will being using them for another project in a few months.
Barbara F.
Jul 2014
They did a fine job. They guy that came to the house I got a general broad quote over the phone. He came out and she said somewhere between 300 and 450. He came out and said 396. The guys came out and did it and everything was as it should have been. I would say very good, excellent. I had the other one replaced. It was original non-tempered glass.
John E.
Feb 2014
Excellent service and the glass looks great!
Renee A.
Aug 2012
We broke a large bathroom mirror that had electrical attached to the mirror. I called House of Glass and they gave me an estimate over the phone and actually came out the next day. The men removed the mirror, cut in the new electrical access and even installed the electrical boxes. The new mirror was up in a matter of hours. They cut everything on site and were a neat as ever. The BIG surprise . . . the phone estimate was exactly what they charged. No additional fee!
Homeowner
Nov 2003
PAID A HUNDRED DOLLARS FOR THE SERVICE THAT DOES NOT INCLUDE THE WINDOW AND THE GLASS, BUT I WOULD DEFINITELY RECOMMEND THEM.
JOHN L.
Aug 2001
THEY GAVE ME AN INSTALLATION OPTION. THEY WERE VERY FLEXIBLE.
Homeowner
Aug 2001
unknown
JOHN B.
Aug 2001
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
HOUSE OF GLASS is currently rated 4.8 overall out of 5.
HOUSE OF GLASS accepts the following forms of payment: CreditCard
No, HOUSE OF GLASS does not offer free project estimates.
No, HOUSE OF GLASS does not offer eco-friendly accreditations.
No, HOUSE OF GLASS does not offer a senior discount.
No, HOUSE OF GLASS does not offer emergency services.
No, HOUSE OF GLASS does not offer warranties.