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Quality Carpet Cleaning Co

Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpets or Rugs - Clean Offsite,

About us

Locally owned & operated by Michael Naskrent, and recipient of the 2015 Super Service Award. Quality Carpet Cleaning is a family owned and operated company located in Elgin. Providing year round, home, office, and commercial carpet cleaning services professionally in Elgin, South Elgin, St. Charles, Algonquin, and the surrounding Fox Valley area in IL. We are the best at what we do, just look at our reviews of what others are saying. Quality work at an affordable price. Make Your Carpet Look New Again! Our proven deep cleaning method loosens and lifts the dirt and soil from your carpet, without the abrasive brushing of other cleaning methods. Say goodbye to dust, allergens and other microscopic pollutants. 80 – 95% of the moisture is pulled out of the carpet, making drying time faster. Your carpet has no leftover soapy residue. Professionally trained carpet cleaning technician. Choose from many convenient scheduling times. The Quality Carpet Cleaning carpet cleaning process is quick, convenient and hassle-free. Your home is back to normal in a flash. So, make your carpet look new again.

Business highlights

14 years of experience

Services we offer

Carpet & Upholstery Cleaning Including Mattress, Floor, Odor & Urine Removal. We also service commercial clients., Oriental Rugs, Pet Stains, Tile & Grout

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
3%
2
0%
1
0%
Showing 1-25 of 38 reviews
Alice M.
May 2018
5.0
Yes, I recommend this pro
Excellent job

Alice M.
Sep 2017
5.0
Yes, I recommend this pro
Excellent job.

Julie R.
Aug 2017
5.0
Yes, I recommend this pro
I was very pleased with the work. Joe was delightful and very knowledgeable. Andrew was good also. I would definitely recommend this business.

Gaby F.
Aug 2017
5.0
Yes, I recommend this pro
....................................................................................

Anthony B.
Jul 2017
5.0
Yes, I recommend this pro
$150
Awesome. Professional and great job.

Kathy S.
Jul 2017
5.0
Yes, I recommend this pro
$800
I am highly recommending Quality Carpet Cleaning! The service team was early and very professional. All steps of the cleaning process was fully explained to me as well as cost prior to the start of the project. After a very efficient process, I was left with a VERY clean home. Thank you Quality Carpet Cleaning.

Diane C.
Jun 2017
5.0
Yes, I recommend this pro
I thought they were very, very reasonable. I was very impressed with them. Quality was very good. Responsiveness and punctuality was good. They were very professional.

Beth K.
May 2017
5.0
Yes, I recommend this pro
$279
Great! The technician called me when he was finished and explained everything that he did and how it came out. I went to the property the next day and was very happy with how the carpet looked.

Mary B.
Feb 2017
5.0
Yes, I recommend this pro
I called Quality Carpet Cleaning after moving into my new home and seen it desperately needed a cleaning. They were very professional, courteous and friendly. They arrived right on time. I showed them the stains I was concerned about and they explained the pretreatments they would do, very knowledgeable. They even moved some of my furniture for me. I was very happy with the results, especially since I had white carpeting. I also asked them if they would be able to clean one of my throw rugs and they were very happy to do it. Very reasonably priced and did a great job. I would highly recommend them and would definitely use them again myself.

Shelby R.
Aug 2016
5.0
Yes, I recommend this pro
$320
I was supposed to get my carpet cleaned on 6/23 at 830 am but due to our home closing getting rescheduled, I had to call and reschedule our carpet cleaning. Michael was awesome. He was able to call his other customers and move some stuff around to accommodate the time of the carpet cleaning due to the time of our closing. When they came to our home they were very knowledgable and very professional. Michael looked at our carpet and explained to us what they were going to do. We had 3 rooms and a hallway cleaned. It looked fantastic! Would definitely recommend. I will be calling in the next week to get our couches cleaned too!

Pete A.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Jim S.
Dec 2015
3.0
unknown
Response from Quality Carpet Cleaning Co
"Hello [Member Name Removed] I just received your feedback for our carpet cleaning services. You had mentioned that some of the stains did not come out. Were you referring to the pet stains or some other stains? We would be more than happy to come out again to take a look at those to see if there is anything that we could do. Sometimes pet urine goes into the carpet pad, as well as the sub floor. Once we clean the carpet with our hot water extraction, it reactivates some of the urine below the carpet which causes the urine to wick to the top of the fibers as the carpet dries. Some types of nylon carpets dyes do not respond well to acidic urine. Either case, we would be happy to come out to your home, of course, no charge, and see if we could help. Thanks again, we really appreciate your feedback. Sincerely Michael"

Joyce S.
Oct 2015
5.0
Yes, I recommend this pro
iBecause I needed to purchase a home with all the living space on one level, my options were limited.  When I first looked at the house, the smell of cat urine was srong enough to make my eyes water.  I couldn't even tell where the smell was coming from, the odor was so pervasive.  i joined Angies List, knowing I would need many services since the house was short-listed.  I decided to try Quality Carpet Cleaning Co because they had a special of $238 for 5 areas.  I was hoping the odor would be a little more bearable until I could afford to have the carprt ripped out.  Scott, the techician, had a black light which showed where the smell was coming from.  He called me and reported that there were multiple problem areas that he would treat with a deodorizer.  He called again because one spot was very saturated from multiple cat accidents.    He would need to use a special process on the spot and industrial chemicals.  At my request he marked all the problem areas with blue tape so I could check them for odor.  He also informed me that the carpeting was quite new and of high quality which changed my mind about removing it . I am happy to say that the carpeting looks beautiful and that the cat stink is completely gone.  Some carpet cleaning companies charge by the spot, but Scott only added $165 for all the extra work.  I like that he informed me of the additional charges before he did the work so I could decide whether or not to have them done.  I am very pleased with Scott and Quality Carpet Cleaning Co and would use them again in a heartbeat. Definitely an A+ company!

Barb S.
Oct 2015
5.0
Yes, I recommend this pro
$700
Very professional, thorough and great results.  The owner called me to follow-up regarding the work done and was very interested in my experience.  The owner has a wealth of knowledge and is so willing to offer help and advice.  
I would definitely utilize their service again!

BRIAN M.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Nikolina R.
Sep 2015
5.0
Yes, I recommend this pro
$180
unknown

Bruce C.
Sep 2015
5.0
Yes, I recommend this pro
$333
.

Kathleen B.
Sep 2015
5.0
Yes, I recommend this pro
$144
Quality Carpet Cleaning is simply the best! They contacted me right away after my purchase.  They arrived promptly at the scheduled time.  They explained the cleaning they were going to do and the possible issues they might have -- heavy traffic areas, pet stains, etc.
They pretreated the rugs and thoroughly cleaned them.  The rugs looked beautiful.  I highly recommend Quality Carpet Cleaning.  I would definitely use their service again.

Mary M.
Jul 2015
5.0
Yes, I recommend this pro
$300
Carpets looked almost new.  Stains were treated and removed.  Would highly recommend Quality Carpet Cleaning.

Gayle D.
Jun 2015
5.0
Yes, I recommend this pro
$400
I have white carpeting and had several carpet stains left from my grandchildren that were especially difficult to get out.  Before Scott did anything for the stains, he told me what he could and couldn't do to get them out.  He tried everything, and as a last resort did an extra ($25 per stain) cleaning with a very strong solution. One stain (from red gatorade) is still faintly visible, but 100% better than what I was able to do on my own.  Very professional, polite, on time, and efficient.  My carpeting looks beautiful.  I will definitely use them again.

Cathleen C.
May 2015
5.0
Yes, I recommend this pro
$140
Excellent job. Highly recommend.

Mabel T.
Apr 2015
5.0
Yes, I recommend this pro
$300
unknown

Heather D.
Apr 2015
5.0
Yes, I recommend this pro
$275
unknown

Ellen G.
Apr 2015
5.0
Yes, I recommend this pro
$207
Michael and his assistant did an amazing job!
 
His customer service is A+, he is very responsive and was able to schedule
my carpet cleaning very promptly.
 
He arrived right on time, and explained in detail what they were going to
do.
 
They were very respectful of my home, and cleaned up when they were done
and left my house in great condition.
 
My Carpets look great! I would recommend him in a heartbeat! I will
definitely use Quality Carpet Cleaning again!

Chieko I.
Mar 2015
5.0
Yes, I recommend this pro
$333

Michael and Scott did a wonderful work!  They arrived on time and explained a cleaning process in detail. Michael has a great knowledge of not only carrpet,but also making healthy home. He gave me a lot of good advice.

They vacuumed,steamed with hot water,deodorized,and protected.

My 30 years old carpet  became like a new one !

I bought the big deal of 8 areas carpet cleaning for $333. Their work  was more than I expected . They did a great work !



Showing 1-25 of 38

Licensing

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FAQ

Quality Carpet Cleaning Co is currently rated 4.9 overall out of 5.

Quality Carpet Cleaning Co accepts the following forms of payment: CreditCard

Yes, Quality Carpet Cleaning Co offers free project estimates.

No, Quality Carpet Cleaning Co does not offer eco-friendly accreditations.

No, Quality Carpet Cleaning Co does not offer a senior discount.

No, Quality Carpet Cleaning Co does not offer emergency services.

No, Quality Carpet Cleaning Co does not offer warranties.