Kellenberger Auto Service

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Until I started to go to Kellenbergers for both my cars, I never felt that I trusted knowledge, prices, or advice of the service people I had dealt with.  At Kellenbergers I trust them to take good care of my cars and give me good direction in car care.  They are falways riendly and accommodating .  I don't know why anyone in the Elgin area would look elsewhere for service.

Kellenberger Auto does three things very well:  High quality auto service, trustworthy auto service, and affordable auto service.   i've had my car in here twice, once for a rear mirror replacement and another for an issue starting my car that came down to the battery.  The guys at the front-desk are polite and do an excellent job talking you through the process.

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Service was performed on my husband's car as requested and was finished early and at a lower cost than the estimate.  Both my husband and I have been very happy with the service provided.  They also inspect the cars thoroughly each time we bring them in and will point out possible concerns, both major and minor.

TRUSTWORTHY . . . in the future we will take all our car maintenance needs to Kellenberger Auto service.

When I first called the shop to schedule an appointment I spoke with Jack(one of the family that owns the service) I was glad to speak with him he was quite friendly and was able to schedule me in the next morning.  I arrived at 8:30 and was immediatley seen.  The mechanics new thier business, within less than an hour I had a list of issues and a cost to fix them.  Please understand that I brought my car into a Nissan dealer a week prior.  Nissan wanted over 2k to fix  the problems, plus they told me there was a problem with the pipe size of the exhaust system and they would not TOUCH it.
Kellenberger auto not only fixed my car perfectly for a fraction of the cost, becaus they are HONEST, Friendly and made me feel very welcome at their shop.  I now have a shop that I can trust with all my repair and maintenance care.  Thanks guys for making a believer out of me.  I would HIGHLY recommend this shop to anyone.  THanks again.  Rick H

my car purrs like a pussycat...running great.

I showed up without an appointment on 12/18/12 asking for an oil change and to check one tire that was losing pressure over the last two weeks. They completed the oil change and found a nail in the tire. Based on the location of the nail  and the mileage on the tires, they advised me that a simple tire repair was not a good idea. We discussed tire replacements and said they had a sale on tires that were better than the existing and that it made more sense to replace two of them rather than just the damaged tire because of the unequal wear that would exist. I agreed and they ordered the tires. I had them installed the next day after setting a time to come over. The installation took about an hour.

I have bee a client since. I buy 2 year old used cars and drive them until they drop...10-14 years old and  150,000 - 200,000 miles. They have kept my cars going at a fair price. They  never oversell and take responsibility when something does not work. They do business the old fashioned way with trust and integrity. I am gld to have found them. David A. Rice, D.D.S.

Excellent.

We found them on Angie’s List. They were very friendly. They care about the quality of the service that they provide.

They are honest, reasonable and accommodating.

They are the only ones I use.  They did tell me something else was going to go and they warned me about it.  They knew that was on me because I have a fourteen year old car.  He said it's up to me but said that was going to go next.  He said, he told me about it last year and that I was cutting it close.  They are wonderful.  It's a family owned business and they came highly recommended to me by someone in the community.  They are the only ones I would trust.

The van was taken initially to a dealer who diagnosed the problem as a leaking rear evaporator.  The dealer was reluctant to repair the unit because the car was an older model and he estimated the repair would cost more than the car was worth.  Kellenberger diagnosed the problem as a leaking O-ring in the evaporator and repaired it for less than a third of the cost the dealer estimated.

They don't try to upsell you on different repairs.  They just do the work you ask them to, and then will let you know if a big maintenance check up is coming up. 

After several attempts at other firms to have my transmission fluid drained and replaced, including a very pricey dealership estimate, I read great reports on Kellenberger and was sufficiently impressed by their history and by other comments to schedule an appointment. Very pleased. Our new family mechanics here in Elgin.

Very well, I have done business with them many years and they are honest and fair in their business practice.

It was very good. They are a family owned business and have been here for many, many years. We are happy with their service and other people in Elgin recommended them to us. The price was reasonable.

They are very thorough. I think they are fair in their pricing because they go out of their way to check things I wouldn't know about. They don't try to charge me for extra things. They are very good at explaining things to me and educating me about my car. They are very patient, friendly and accommodating. I will continue to use them in the future.