Emc Floors Inc. is a flooring service company dedicated to the people of Chicago land and surroundings providing a variety of solution for residential and commercial.The company was founded in 2003. With a vast experience in flooring,new construction and remodeling industry,our goal is to deliver high quality services and complete satisfaction to our customers.
New floors installation, accessories installation, buffing, cleaning.Solid unfinished, engineered and laminate floors installation.stairs sanding and repair., prefinished, refinishing, repair, replacements, sanding, waxing
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I hired EMC Floors, Inc./Emanuel Tibu, to install wooden floor on first/second floor and stairs (floor and stair nose provided by customer) for $7150. The job was started on 3/21/16, Emanuel T. and his crew installed the second floor and stairs, they were not able to do the refinishing of the stairs, replace wood broken during the installation of the stairs, including the step-nose on foyer and because of it the riser, baseboard and base-shoe on the foyer (pictures available). They left on 3/23/16, to go to "two new big jobs" (as Emanuel expressed), with the plan of returning on 4/4/16 to continue and complete the job as per contract, they were paid $4000. On 3/23/16, p.m., I received an e-mail with invoice showing $4,000 payment and balance of $3,150, with a note that the wooden floor I had ordered was going to be picked up at Home Depot on 4/2/16 and, that the stair-nose was going to be ordered. By 4/3/16, I had emptied the first floor for floor installation on 4/4/16. On 4/3/16, before going to bed, I checked my e-mail and, had received an e-mail from EMC Floors, Inc., sent that p.m., with an invoice of $0 balance and a note stating that, because I was not happy with their services, they have decided "not to go forward with the second section" of the project. I immediately responded that it was not the case and that I expected them as scheduled. Emanuel, had not picked up the wooden floor at Home Depot on 4/2 as planned and, he did not showed up on 4/4/16 as planned. Emanuel did not respond to text message and e-mail sent on 4/4/16, did not respond to e-mail sent on 4/5 either. In the e-mails, I was giving him the chance to rectify his attitude and to complete the job. Emanuel T., responded to e-mail sent on 4/6/16, where legal action and a report to the BBB was mentioned. Emanuel T. was asked to refund me the $4,000 I paid him if he wanted to brake the contract and not to complete the job.Â
After I took them to court, they came back out and resolved the issue. I would hire them again.Emanuel Tibu, president of EMC Floors, Inc. responses: "Go ahead and go to the court", "You think I am stupid ... to give you money back. I am not so stupid ... do what're you want".
My floor is now uplifted after going to court to get him back out to do the first floor. I will give him the chance to come back and if not I will be going to court again. He said he wouldn't come back out to give me his opinion unless I gave him an A rating."Hi (Member name removed).I am happy that you are satisfied with the services performed in your home.We are here for any assistance you need for future projects. It was pleasant to work with you. Emanuel Emc Floors Inc."
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