Additional phone - (224) 856-1744. Independently owned & operated. Additional DBA - CertaPro Painters Ltd. Residential & commercial services.
Interior & Exterior Painting. Deck Staining. Stucco Repair. Carpentry. Power Washing. Wallpaper Removal. Popcorn Removal. Drywall Repair.
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10%
Number of Stars | Image of Distribution | Number of Ratings |
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81% | ||
10% | ||
5% | ||
0% | ||
5% |
"Very surprised/disappointed to see this. Certainly, fall weather in IL is such that a three week or greater exterior timeline for production is very common and normal. I'm sorry that we didn't make that more clear to you, and as well, that you didn't reach out to us and inquire about the start date if there was a concern. I am very sorry."
"Hi [Removed member name]! I am so sorry. I have confirmation that we emailed your proposal as promised on 4.5.14, the day following your estimate. If you would like for us to re-send, we would certainly be willing to do that."
"The proposal was emailed 2 days after the estimate to the email address that was provided during the estimate. Fast forward to us seeing your review and not understanding the situation. After research, we realized with the customer's help that they had provided us the incorrect email address. We had provided the proposal but the customer didn't know it, nor did they reach out to us to inquire about it so that this could have been avoided. Thank you again for the opportunity."
"Very sorry and disappointed to see your comments. We met with your husband and had mentioned to him that we were unfortunately not able to do this type of work. I apologize for any misunderstanding. Please call us with any questions."
"We really appreciated the opportunity to work with this customer! It was a fun interior project that included changing the color of the baseboard trim. Following the completion of or painting, the customer changed the carpeting of a room with a lower pile carpet. This of course exposed more of the baseboard not accessible with the original carpet. Immediately after the customer brought this to our attention, we promptly fixed the issue at not cost to the customer. Thanks again for your business and the following painting project we completed with you!"
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Sunday: | Closed |
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | Closed |