
Durable Roofing & Coating Systems
About us
We provide a wide range of home improvement and construction services across the Greater Chicago-land area. We bring with us a wealth of experience, knowledge and ability to create the most enviable changes to your home. Along with our level of craftsmanship, we make it our mission to also bring honesty, pride and dedicated customer service to every project. No job is too small or too big. For a free estimate, please contact us. Mission Statement: It is Applaudable Roofing & Construction's mission to provide professional and reliable services through building profitable relationships with our customers and vendors, utilizing our employee's experience, skills and characteristics such as honesty, integrity and dedication. From interior to exterior, we do it all. We invite you to browse our Gallery/Testimonials page to read how Applaudable other customers find our work. **BY APPOINTMENT ONLY ON SATURDAY'S AND SUNDAY'S**
Business highlights
Services we offer
Basement Remodeling, Bath Remodeling, Demolition, Doors, Drywall, Exterior Painting & Decks, Exterior Services, Exterior Trim, Flooring Carpet & Tile, Garage Doors, Gutters, Insulation, Kitchen Remodeling, Painting, Roofing, Siding, Soffit & Fascia. Interior Services, Trim Work, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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81% | ||
13% | ||
0% | ||
0% | ||
6% |
"Jim, We are very glad to hear you are happy. If you need anything in the future, please do not hesitate to contact us. Sincerely, Kristin Martinak-Cooke Applaudable Roofing & Construction, LLC"
"We assigned Mr. [Member Name Removed]'s account to one of our claims specialists named Bob (who by the [Member Information Removed] has quite a few wonderful reviews here on Angie's List) on October 8th. Mr. [Member Name Removed] sent Bob a text message on Monday, October 9th at 5:34pm (Bob saved the text conversation and took a screen shot of each message so that we would have documented proof of this conversation) asking "Hi, you are coming for roof maintenance this Saturday, right? Just wanted to confirm.". Bob replied on Wed, Oct 11, 9:21 AM - "Yes you are scheduled for this Saturday the 14th between 10 and 1030 Weather permitting, if it rains will have to reschedule and just so you know it's a 65% chance of rain that day. If it is raining or rain the night before and the roof is still wet I will call you before the appointment time and reschedule accordingly. Sorry I didn't get back to you sooner, we are swamped. Hopefully I'll see you this Saturday, have a great day. Bob sent another text message Oct 11, 11:22 AM - "Please confirm you received this message". Mr. [Member Name Removed] replied right back "Yes, I received the message. Thank you. Hope to see you this Saturday unless there is a rain". As predicted by the weather forecast it did in fact rain on Saturday so naturally Bob did not go to the appointment as we cannot inspect wet roofs. Bob sent a text to Mr. [Member Name Removed] on Sun, OCT 15, 9:57 AM - "How is your schedule looking for this week?". Mr. [Member Name Removed] replied back Sun, OCT 15, 3:53 PM - "It is difficult to manage the time during weekdays. Are you available next Saturday?". Bob replied Sun, OCT 15, 5:04 PM - "Yes, does 10am work for you?". Mr. [Member Name Removed] replied right back "Great, See you at 10am then. Hopefully weather will cooperate this time." Mr. [Member Name Removed] texted Bob on Tue, OCT 24, 5:41 PM "Hi Bob, did you send me an email for the roof maintenance? Did you even go to the roof/ Visual inspection from the ground shouldn't have had to wait because of wet roof. I am little confused about the service I purchased." Bob did make a concerted effort to reschedule the appointment as we do not inspect roofs in the rain or when they are wet for obvious safety reasons. It is also important to note that this package is for a very basic/simple tune up on a small to medium sized home, hence the low price tag, that is why there are disclaimers such as *up to 2,000 SF roof and height and pitch (steep roof) restrictions. Mr. [Member Name Removed]'s roof is at least 4,000 SF and a 10/12 - 12/12 pitch (twice the largest size allowed for this offer and very steep and unsafe to walk on). Bob should have explained that your home doesn't fall within the parameters of our standard offer and quoted you the proper price to have another party who is trained to walk on steeper roofs from our company provide you with this upgraded service. Please contact Kristin at our office and we would be happy to refund the $149.00 you paid for this service. We apologize for the inconvenience."
Also, Bob Cooke, the claims specialist for Applaudable was the best! Very responsive. Answered all of our questions about the job and efficiently coordinated the work with our insurance company. The same goes for the owner, Brian.
We would definitely use Applaudable again and recommend them to anyone in the area.
We could not have asked for a better experience with a contractor.
"Thank you so much [Member Name Removed] for the great review. We are extremely happy that you are happy with our services. If you need us in the future we are just a phone call away. Applaudable Roofing & Construction, LLC -" A local contractor taking care of local customers ". Thank you again!!"
"[Member Name Removed], we are happy to hear that Bob identified the gas leak and that your family is SAFE. If we can be of any further assistance, please do not hesitate to contact us. Applaudable Roofing & Construction, LLC - "A local contractor taking care of local customers"."
I have to say I had never made an insurance claim of any sort and I am so grateful that I chose Applaudable. They literately told me what to expect every step of the way and were there for me from day one till the day of completion. I consider my roof a deal of my lifetime and received the best price, the best service and professionalism and a beautiful quality roof.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.