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Founded 2011 • With Angi since April 2014
1619 Weld Rd.
Elgin, IL 60123
Service Provider Response
Jim, We are very glad to hear you are happy. If you need anything in the future, please do not hesitate to contact us. Sincerely, Kristin Martinak-Cooke Applaudable Roofing & Construction, LLCService Provider Response
We assigned Mr. [Member Name Removed]'s account to one of our claims specialists named Bob (who by the [Member Information Removed] has quite a few wonderful reviews here on Angie's List) on October 8th. Mr. [Member Name Removed] sent Bob a text message on Monday, October 9th at 5:34pm (Bob saved the text conversation and took a screen shot of each message so that we would have documented proof of this conversation) asking "Hi, you are coming for roof maintenance this Saturday, right? Just wanted to confirm.". Bob replied on Wed, Oct 11, 9:21 AM - "Yes you are scheduled for this Saturday the 14th between 10 and 1030 Weather permitting, if it rains will have to reschedule and just so you know it's a 65% chance of rain that day. If it is raining or rain the night before and the roof is still wet I will call you before the appointment time and reschedule accordingly. Sorry I didn't get back to you sooner, we are swamped. Hopefully I'll see you this Saturday, have a great day. Bob sent another text message Oct 11, 11:22 AM - "Please confirm you received this message". Mr. [Member Name Removed] replied right back "Yes, I received the message. Thank you. Hope to see you this Saturday unless there is a rain". As predicted by the weather forecast it did in fact rain on Saturday so naturally Bob did not go to the appointment as we cannot inspect wet roofs. Bob sent a text to Mr. [Member Name Removed] on Sun, OCT 15, 9:57 AM - "How is your schedule looking for this week?". Mr. [Member Name Removed] replied back Sun, OCT 15, 3:53 PM - "It is difficult to manage the time during weekdays. Are you available next Saturday?". Bob replied Sun, OCT 15, 5:04 PM - "Yes, does 10am work for you?". Mr. [Member Name Removed] replied right back "Great, See you at 10am then. Hopefully weather will cooperate this time." Mr. [Member Name Removed] texted Bob on Tue, OCT 24, 5:41 PM "Hi Bob, did you send me an email for the roof maintenance? Did you even go to the roof/ Visual inspection from the ground shouldn't have had to wait because of wet roof. I am little confused about the service I purchased." Bob did make a concerted effort to reschedule the appointment as we do not inspect roofs in the rain or when they are wet for obvious safety reasons. It is also important to note that this package is for a very basic/simple tune up on a small to medium sized home, hence the low price tag, that is why there are disclaimers such as *up to 2,000 SF roof and height and pitch (steep roof) restrictions. Mr. [Member Name Removed]'s roof is at least 4,000 SF and a 10/12 - 12/12 pitch (twice the largest size allowed for this offer and very steep and unsafe to walk on). Bob should have explained that your home doesn't fall within the parameters of our standard offer and quoted you the proper price to have another party who is trained to walk on steeper roofs from our company provide you with this upgraded service. Please contact Kristin at our office and we would be happy to refund the $149.00 you paid for this service. We apologize for the inconvenience.Service Provider Response
Thank you so much [Member Name Removed] for the great review. We are extremely happy that you are happy with our services. If you need us in the future we are just a phone call away. Applaudable Roofing & Construction, LLC -" A local contractor taking care of local customers ". Thank you again!!Service Provider Response
[Member Name Removed], we are happy to hear that Bob identified the gas leak and that your family is SAFE. If we can be of any further assistance, please do not hesitate to contact us. Applaudable Roofing & Construction, LLC - "A local contractor taking care of local customers".Service Provider Response
To whomever reads this review please understand 1 very important thing; The HOME OWNERS ASSOCIATION with whom we have a maintenance agreement is the bill paying customer NOT the home owner. We were given specific instructions by the HOA (our client) to report our findings directly to the association NOT the home owner. We decided to send the most personable sales person we have; Brian, the owner of our company, who is a licensed roofing professional and a very stand-up, like-able man with a great sense of humor. The home owner asked Brian what the challenge with the house was, he explained that he was directed by the home owner's association to report directly to them with our assessment and that the association would communicate our findings to them. At this point the home owner became very upset and yelled at Brian and told him to "Get the F**K out of my house", Naturally, Brian left immediately and contacted the home owners association to let them know what happened.General Contractor - Remodeling, HVAC, Plumbing and Electrician Â
Angi Certified
Here at Next Door and Window, we a ready to bring you the best options for your new window and home door project. Next Door and Window has the best windows by Marvin, Integrity, Marvin Infinity and Sunrise. Wood Clad, Vinyl and Fiberglass Windows and Entry and Patio Doors by Albany and Provia. Next Door and Window will have one of their highly trained professionals meet with you and discuss all the possible options for your window and door project, they will then provide you with a FREE NO OBLIGATION quote for your project. Best of all, Next Door and Window will paint or stain your window and trim to match any color you need with our paint match program. Most others leave the project for you to finish with paint or stain, but, at Next Door and Window we do that for you! Next Door and Window also provides the best installation procedures and materials to make certain your project is done right and we back it with the industries best warranties. We have a full team of installation and service professionals to answer your questions…fast! If a visit is necessary to your home we will work around your schedule within a half-hour window of time to handle your issue quickly, often within 24 hours. We have over 25 trucks in the field to serve you fast. We are there when you need us. Additional DBA - Wolt Window & Door. Additional showroom addresses: 815 E. Ogden Ave, Naperville, IL 60563, & 718 E Rand Rd Arlington Heights, IL 60004. Â
Angi Certified
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Interior painting contractor, 30 years experience, Cabinet painting, drywall repair, wallpaper removal. Fully insured. Â
Angi Certified
Exterior Services, Roofing, Siding, Windows, Doors, Exterior Painting & Decks, Exterior Trim, Garage Doors, Gutters, Soffit & Fascia. Interior Services, Basement Remodeling, Bath Remodeling, Demolition, Doors, Drywall, Flooring Carpet & Tile, Insulation, Kitchen Remodeling, Painting, Trim Work
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Applaudable Roofing & Construction LLC is currently rated 4.5 overall out of 5.
Applaudable Roofing & Construction LLC is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Applaudable Roofing & Construction LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, Applaudable Roofing & Construction LLC offers free project estimates.
Yes, Applaudable Roofing & Construction LLC offers eco-friendly accreditations.
Yes, Applaudable Roofing & Construction LLC offers warranties.
Applaudable Roofing & Construction LLC offers the following services: Exterior Services, Roofing, Siding, Windows, Doors, Exterior Painting & Decks, Exterior Trim, Garage Doors, Gutters, Soffit & Fascia. Interior Services, Basement Remodeling, Bath Remodeling, Demolition, Doors, Drywall, Flooring Carpet & Tile, Insulation, Kitchen Remodeling, Painting, Trim Work