New Heights Roofing
About us
New Heights Roofing is a locally owned company which is owner operated and provides respectable crew members. Serving Central IL for over 25 years, insuring quality workmanship, clean job sites and attention to detail. Licensed, insured and bonded. Call for a quote and a proposal will be provided. Contracted jobs require 1/2 total cost deposit with remainder to be paid upon completion. Cash or checks, only.
Business highlights
Services we offer
Shingle - Shake - Tile - Metal Roofing Layovers - Tear Offs - Flat Roofs - Roof Conversions
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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"I apologize that I dropped the ball with responding to your follow-up concerns in a timely manner. Hopefully, meeting with you and addressing your roofing needs has improved our "grade." Again, so sorry for the late response. Ron"
Because it was leaking? it was done roughly within a week. At the time of the estimate he gave me a timeline of when the work was to be done and we both knew I was going to be out of town. I don't know how long it took or how many people etc. All I can say on that is it looks good and zero cleanup on my part.
It's a 1568 sq ft typical single story ranch so there was nothing difficult.
I only have good things to say.
"Thank you for your kind words. Our desire is to meet the needs of our customers and exceed their expectations."
They work very clean, a big tarp is put down on the ground where ever they are going to work so the 2 guys on the roof can toss shingles onto it and there is 1 guy on the ground with a wheel barrow picking it all up and disposing of it in their trailer.
They go to lunch and before going they make sure most of their stuff is picked up and not in the home owners way. We appreciated that !
it took approx. 2 days for our new roof to be put on ..we picked a color you don't see anywhere else in the neighborhood and I have to say it really makes a difference in the way our home is presented.
I would DEFINATELY recommend New Heights Roofing to anyone who wants a good job done by 3 hard working guys !
"Thank you for your kind words. We are very proud of the crew and how respectful they are with our clients."
We got 4 estimates/ bids ( 13500, 13,200 including gutters, 21,500 and Rons at 13,900 ) and New Heights was not the cheapest but we weren't looking for the cheapest -we were looking for someone who could do a great job and quality work ! Ron Lance is the owner and he took his time with us explaining whatever questions we had. We found him to be open, honest and forthright. He also gave us addresses of about 10 houses in El Paso and Eureka that he'd done and said to feel free to talk with the owners.
We did drive by and look over those houses and we knocked on peopled doors and asked about their experiences. Not one had anything negative to say and they were all very pleased with their roofs. These were large older homes like ours so that really gave us confidence that he was the right guy to roof our home. Being well known and respected for your work in your own community was very helpful for us in making our decision.
Going with the cheaper guy would have maybe ?saved us 2k (only because his bid included gutters) but we really felt the job was too big for him . (And would we have really saved if he upped his price as the project was underway ? ) Ron is on every roof they do overseeing his crew and we felt that valuable where as our other bidders werent .
Our roof took about 9 days to complete. There was one rain day in there also .They were here every morning around 7am and they cleaned up every day when they were ready to leave. His crew are all very polite and hard workers. Along the way Ron found we had an old covered over built in gutter that had been partially torn out (and covered with shingles along the perimeter of our roof) . They had to tear the rest out and then fill that gap with wood . He also found a small section near our chimney that he said he'd prefer to re-deck . He didn't charge us extra for these things. We paid what he bid .
All that being said, we unreservedly recommend New Heights roofing
"[member name removed], it was a pleasure working with you! Thank you for being so kind to take the time to fully share your experience with us."
"Member, thank you for your kind words. It was a pleasure doing business with you. Your comment generated a letter from Angie's List to our business and prompted me to create a profile page. I am looking forward to receiving more feedback from more homeowners."
Licensing
State Contractor License Requirements
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