Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Pristine Cleaning, LLC

4.5(
8
)
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Professional residential and commercial cleaning, specializing in carpet, upholstery, tile and grout cleaning. Hard water removal and bio-hazard certified specialized in hoarding syndrome. Licensed, bonded and insured, member of the Edwardsville chamber of commerce, the BBB with an A+ rating. IICRC certified company and technicians to maintain the warranty on your carpet. When you cannot find another company to clean that job for you, call Pristine Cleaning, we will do the job.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Bio-hazard cleaning, Fire and smoke restoration, Pressure and soft washing, Residential and Commercial Cleaning, Sanitation and Disinfection, VCT floor refinishing, concrete floor cleaning, hoarding syndrome., mattress cleaning, specializing in carpet cleaning, tile and grout, upholstery cleaning, window cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.58 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%
Write a review
Showing 1-8 of 8 reviews
Tory P.
Jul 2016
1.0
$250
DO NOT TRUST these people in your home.  The breach of trust and professionalism is beyond shocking.
Lynnette H.
Mar 2016
5.0
Yes, I recommend this pro
$175
unknown
Chet H.
Feb 2015
5.0
Yes, I recommend this pro
$150
unknown
Paul B.
Jun 2014
5.0
Yes, I recommend this pro
$140
.
Paul B.
Jun 2014
5.0
Yes, I recommend this pro
$140
unknown
Response from Pristine Cleaning, LLC

"Thank you so much (removed member name) for the review."

Sabrina B.
May 2014
5.0
Yes, I recommend this pro
They are very flexible. I think they offer a lot of different things as well. They have cleaned my carpet twice and are excellent. They go above and beyond for house cleaning and carpet cleaning.
Response from Pristine Cleaning, LLC

"Thank you for the review (removed member name), looking forward to cleaning your carpets again soon."

Jennifer B.
Dec 2013
1.0
Called the business several times over two days and no one ever answered. Eventually left a message and never received a return phone call.
Response from Pristine Cleaning, LLC

"We have never received a call, and also do not service the St. Jacob area. There is another company that services your area that is in Collinsville with the same exact business name, we have had many complaints that we do not call back and it is not us. We have 2 business phones and if one doesn't get answered the other one rings, we answer the phone every time it rings. I apologize for any inconvenience this may have caused you, we are in the process of remedying the situation with the other company who also has our name."

Glenn W.
Sep 2012
5.0
Yes, I recommend this pro
$100
Home is cleaned thoroughly every other week. Owner, Erin is easy to communicate with. Team is professional and thorough and trusted.
Tina S.
Jul 2011
5.0
Yes, I recommend this pro
$115
Erin has been cleaning my home for a few months now. I searched Angie's List initially but couldn't find a good service that was affordable with reliability and a great reputation. I took a shot in the dark and called from an ad and I am SO glad I did. Erin is very professional and extremely detailed and responsive. She and her team come to my home once a month. I have two floors and a large home with mostly wood floors. The second time she came out, I had asked her to come a week early because I had company coming to stay. She gratefully squeezed us into the schedule even though she couldn't personally come. (She likes to work wiht the team the first few times to make sure it is done properly and there is good communication). There was some miscommunication and they didn't clean the basement because they thought they were not supposed to. I called Erin and they came back the same day with a huge apology for missing it! Another time, one of my couch pillows had gotten stuck in the vacuum and they left it on the counter with a note explaining the situation and offering to do whatever was necessary to make it right. They are very honest and very thorough. If I have had any suggestions or wishes she promptly responds and makes sure her customers are happy. She only charges $115 to come in once a month and they do a fabulous job. I was having problems with getting my wood floors to shine and had used all types of products. She has been working to restore them and each time they look more and more beautiful. Thanks Erin! I can't say enough about this company what a great and caring job she does!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pristine Cleaning, LLC is currently rated 4.5 overall out of 5.
Pristine Cleaning, LLC accepts the following forms of payment: CreditCard
Yes, Pristine Cleaning, LLC offers free project estimates.
No, Pristine Cleaning, LLC does not offer eco-friendly accreditations.
No, Pristine Cleaning, LLC does not offer a senior discount.
Yes, Pristine Cleaning, LLC offers emergency services.
No, Pristine Cleaning, LLC does not offer warranties.

Contact Information

7371 Jerusalem Rd, Edwardsville, IL 62025

Share project details to get started.