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Mark's Appliance Service Center

About us

Since 1994, Mark's Appliance has remained a family-run appliance store with locations in Edwardsville and Jerseyville serving the St. Louis Metro-East area. We stand out from the competition by staffing in-house parts and service teams to make us a one-stop-shop for appliance sales, service, and parts. Mark's is an authorized dealer of top brands like Whirlpool, Maytag, GE Appliances, Café, KitchenAid, Sub-Zero, Wolf, True Residential, and even Traeger Grills. Our electronic price tags automatically beat any Big Box store price, so you can confidently shop local while knowing you'll get personalized service at the lowest price.

Services we offer

We are a one-stop shop for appliance sales, and service., parts

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%
Showing 1-9 of 9 reviews
Deborah H.
Jul 2018
5.0
Yes, I recommend this pro
It was going to cost more than I wanted to pay to repair a very old machine. I ended up buying a new washer and dryer at Mark’s Appliance in Edwardsville. I was very pleased on the entire process. The service rep was great and the sales person was also I will definitely be shopping there for any other appliance purchases and recommending them to friends and family!

Andy B.
May 2018
5.0
Yes, I recommend this pro
$228
The technician was on time, courteous and did a good job. Just very expensive to use them as always (in my opinion).

Kara T.
Apr 2017
5.0
Yes, I recommend this pro
$170
Timely and professional service.

Peggy B.
Nov 2016
5.0
Yes, I recommend this pro
$200
Both fixed

Tamarina D.
Nov 2015
5.0
Yes, I recommend this pro
$288
The diagnosis , defrost of evaporator and replace new jazz board took about an hour. Everything went smoothly. I have no complaints as this is the third time they have repaired appliances I have. All three technicians have been knowledgeable and very personal and friendly. The only complaint I have is the phone number on the work order 618-656-9656 when you call and leave a message no one calls back. This happened to me after leaving a couple messages. I then googled the company and found another number and had no problems after that.

Jerry H.
Mar 2014
5.0
Yes, I recommend this pro
$200
I called a different company on Monday for a price quote which turned out to be about the same price as was quoted by Mark's Appliance Service Center however, they stated that they would not have the part until Friday and Mark's said that they would order the part and have it the next day. So, since we didn't have a working stove I decided to go with Mark's so I could get next day service.
John arrived and completed the work with great knowledge and professionalism. Removed the top and side panel on the stove and replaced the burner element. He had to work extra hard to get the new element to seat back in where the original was and he didn't give up until the job was completed back to original condition.
I would definitely use Mark's Appliance Service Center again in the future.

Paul B.
Jul 2013
5.0
Yes, I recommend this pro
$1,000
great information on products available, solid recommendations for our specific needs, responsive and helpful -we are very happy with products and service

ROBERT B.
Aug 2010
3.0
$50
They said that they could fix it but they ended up breaking it. We called them and told them the problem. So they said that they would fix it but the guy who came out couldn’t figure out as to how to fix it and ended up breaking it while he was fixing it. So we haven’t been able to use our dishwasher since then. We have to buy a new one, but we can’t afford a new one now. It wasn’t a good thing. They were nice but they just didn’t do the job and made a mistake. They just gave us a credit for a new dishwasher but we can’t use our old dishwasher now. Hopefully, they will compensate us but we still paid for the service call. I feel that it’s better to go for the factory service. I would not use their services in the future.

Eric O.
Jan 2010
5.0
Yes, I recommend this pro
$150
They were wonderful. They did a good job on the dryer. They have to give the washer back.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mark's Appliance Service Center is currently rated 4.8 overall out of 5.

Mark's Appliance Service Center accepts the following forms of payment: CreditCard

Yes, Mark's Appliance Service Center offers free project estimates.

No, Mark's Appliance Service Center does not offer eco-friendly accreditations.

No, Mark's Appliance Service Center does not offer a senior discount.

No, Mark's Appliance Service Center does not offer emergency services.

No, Mark's Appliance Service Center does not offer warranties.