AL'S TRANSMISSIONS

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Very well. He decided toy purchase the car from me.

I brought my daughter's car into the company for diagnostic and repair (if necessary) due to the transmission not upshifting at interstate speeds when the car was and quot;coldand quot;. After keeping the car for 3 days and performing the diagnositics, Al didn't recommend any transmission service but did recommend that I do a normal flush/change fluid since that service was overdue. Note that he did not pressure me in any way to have his company perform the service. I did agree to have his company do the service and they did this at a price competitive to other companies. My daughter immediately noticed an improvement in the transmission after this was performed. Al was pleasant and professional in my dealings with him.
I would have given the experience an A- or B+ if such ratings was available due to the minor item of not being informed during the days that the car was at the shop of the progress of the work being done - with me having to call a couple of times to check on the car. This minor nitpick aside, I will bring my vehicles back to Al's for transmission work in the future.

I called to ask if they could look at my van and give me an estimate of the repair. Mr. Dunaway asked me to leave the van on Sunday evening and he would look at it on Monday morning. He called me in the middle of the day to tell me his findings and offer a repair plan. We discussed the repair and he explained the costs in terms of parts and labor charges. I was confident that he would be able to solve the problem. Mr. Dunaway got the parts and repaired the problem and had the van ready to go home by 4:00pm. Great service and superior work by Al’s Transmission.