Vance Remodeling and Restoration
About us
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Business highlights
Services we offer
Carpet and Paint Whole House Remodeling! Free Estimates and References, Ceramic Tile, Complete Interior Remodeling, Custom Decks, Custom Kitchens and Bathrooms, Privacy Fences, Roofing, Siding, Vinyl, Windows, Wood Floors
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 8% |
"Our company has been in business since 2000 and our clients [Member Information Removed] been very happy with their completed projects. Mr. and Mrs. [Member Name Removed] called regarding their grout and caulk in their bathrooms. I returned to correct the problem and informed them the shower could not be used for 24 hours to allow the products [Member Information Removed] time.They called and said the problem was not fixed. I personally [Member Information Removed] gone back to their project multiple times to correct any problems. I [Member Information Removed] several of these units with no problems, as all my reviews reflect. I cannot correct a problem that requires [Member Information Removed] time without assistance from the household. Their toilet was previously sitting on two layers of carpet, making it appear level but the basement floor is sloped, not level. The slope was discussed with the clients and they did not request additional work to adjust the slight tilt. In the [Member Name Removed]'s review, our business is accused of not following directions but the problems still exists because the product directions were not followed."
He was not a licensed roofer, but he did roofing and did a very poor job. He was our initial person he hired to do the stuff. He came and we paid him the money, which was half down on it. He did some of it. The tornado was in November so it was kind of hard for him to do stuff in the wintertime. He did what he could do and then we had some other things that had to be done. He had to rebuild part of our roof because it had to come off. There was a lot of lumber that we had to pay him for. He was allotted a lot of money for the lumber to rebuild the end of the roof with all new lumber and stuff, but he did not do that. He just pieced together some lumber pieced together some other lumber ad and kept all the money that we gave him to purchase all the lumber. On the siding for the garage I picked out the siding I wanted and told him that was what I wanted. He told us he ordered it. He ordered it from Home Depot and then he said they could not get it so, then, without even talking to us he went ahead and ordered it from another company. I told him I liked the exact color and grain of the siding and that was really what I wanted but he had already bought the other siding. I told him to go ahead and put it on. So he put it on and then as he was leaving there was a whole pack of the siding left. He started putting it on his truck. I told he we bought that with the insurance money and he said it was mine and he took it. Then he had the screen doors on our patio doors downstairs that we gave to him to repair. We called him and told me him we needed it and he said he would see about that. He was supposed to come and fix our roof after he did it but he did not show up and he said he would come that one time but he called and canceled. He said he would call us back but never did. We have not heard from him since. Then after we had already paid him the 50-percent down he came back in the winter time and asked him for more money so we gave him more money so he has money from us that he owes us. He did work from us inside the house before the tornado hit and did a very good job remodeling our bathroom. It was almost $30,000. Some of the work is not done. He was supposed to do the soffits and gutters but after he did that on the siding I could not trust the man to finish with the siding. We called out to Home Depot and they cold not show anybody ever ordered that. He admitted he had never even tried to order it from Home Depot. He was very dishonest with us, but his quality of work was okay. He could have fixed it, but he chose not to. He was supposed to do some plastering work and painting inside and he had already gotten money for this. His pricing was okay. His punctuality was fine. He is a nice person.
Jim was flexible and able to work our project into a tight turnaround time. He was exceptionally thorough and included several facets of the project that other installers had either missed or failed to mention in their estimates. With the other estimates, these would have become unexpected costs to us. Jim's eye for detail and being "up-front" with us helped us to better understand all aspects of our project and budget appropriately. He finished ahead of schedule and was spot-on budget. Jim was also excellent about keeping in communication with us and even followed up after the project was complete to make sure we were satisfied. Our flooring looks terrific and we will absolutely use Vance Remodeling and Reconstruction again!
Jim started on our job right away and juggled his schedule to meet most of our needs. We didn't have the kitchen cabinets ordered when he started, but he did the demolition and electrical work so that the plastering could be scheduled. He even worked a Sat & Sun to be ready for them. We knew going in that he would be starting another lengthy job so there was a little delay once the cabinets did arrive but we anticipated that. He juggled work between the two jobs to our satisfaction. I wouldn't recommend this to everyone, but it worked for us because we wanted to do most of the painting ourselves.
Jim also helped find us an electrician to replace the outdated panel we had. Along with this replacement, Jim helped pull old
wiring that we found in the basement area (a DIY job from the previous owner) and installed new lights and outlets in this area.
Even though we were not living in the house during the remodel, Jim and crew were good about cleaning up at the end of each day. We had already painted and carpeted the rest of the house, so we appreciated not having dirt everywhere.
We would recommend Jim's work and will contact him in the spring to get a quote on a deck we're planning.
"I'm sorry you had a bad experience with the contractor you chose, but Vance Remodeling and Restoration did not do this job. We bid on it on 2/13/2013 but we did not get this job."
I interviewed/obtained estimates from 3 contractors before choosing Vance. I also spoke with a reference of his directly. The other contractors I had out had come through direct referral of people I know, Vance I found on Angie's List so I was a little more apprehensive about hiring him since I didn't know his work first hand. He came highly recommended from his reference, his quote was more reasonable and I liked what he had to say when he was here.
He provided an estimate in the time frame he said he would. To my surprise, he was able to start the job a little sooner than expected. He worked when he said he would, provided an update each day, and cleaned up the work area so it was cleaner when he left than when he got here.
The kitchen remodel took longer than I would have liked, but Vance's portion took the amount of time he told me it would.
Overall, I think Jim and his crew did a great job and were budget-friendly. There were no surprises with charges, work was quality and crew friendly. I have already recommended Jim to several other people. I love my new kitchen!
We suffered the delay of waiting for cabinets, and then waiting for countertops. But when they would get here, Jim would be out to do the next phase of his work, as quickly as possible.
He does excellent work. My kitchen is beautiful now, and I love spending time out there.
I have already recommended him to three of my friends!
If you are considering a large remodel job and do not want to tackle it yourself, you can choose Jim Vance with confidence. He does quality work and always listens to and addresses your concerns. Thanks Jim!
Licensing
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