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ServiceMaster of Central Illinois

About us

ServiceMaster of Central Illinois has been providing quality work and has been the standard for customer service since 1971. SMCI is a leader in the Disaster Restoration Industry and has completed thousands of projects throughout its existence. SMCI is proud to be a preferred vendor of all leading insurance companies. We work with your insurance company to provide exceptional service and quality work on every project we undertake. SMCI also works on non-insured projects as well if our loss is not covered. We are trusted in the industry and the community. ServiceMaster of Central Illinois; locally owned, nationally known.

Business highlights

Emergency services offered
54 years of experience

Services we offer

Along with being a national leader in carpet cleaning, etc.) or fire damage in your household or business. ServiceMaster of Central Illinois is a QRV (Quality Restoration Vendor) and a member of the Better Business Bureau. We also are Certified Mold Remediation Professionals and will be happy to provide an estimate for work as needed., flood, pipe break, we are the second call you should make (after calling your insurance agent/provider) when you have a water problem (basement

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Showing 1-2 of 2 reviews
Cathy T.
Jun 2014
3.0
Yes, I recommend this pro
$3,300
The crew that came assessed the situation. I suggested taking items out of the basement through a large window in the basement instead of climbing the steps and removing it through my bedroom. They decided they couldn't do that because of a water line that ran thru the side of the window for the outside spigot. The end result was they got poop on my bed (literally) and changed it to take stuff out thru the window I suggested.
They brought in a dumpster to place the lost items in but had it removed the next day before they had removed the items but after they had sanitized. They had moved stuff into a different area of the basement in anticipation of removing it but then another crew came in and they failed to remove it before they sanitized thus requiring additional sanitizing and more time with the very pricey machines in my basement.
I requested an estimate before the work started and was told that the guy that did that wasn't available. Later, after work had started, they provided an estimate of $1800.00. Upon completion of the job they charged my insurance 3300.00 ... almost twice the estimate.
Unfortunately, they are the best in the area but still lacking. If you use them I suggest that you are fully mobile and can keep track of what is going on. Don't let work begin that you aren't able to oversee.



Susan C.
Mar 2012
5.0
Yes, I recommend this pro
I can't recommend them enough, can't imagine having a better job done. A's across the board, there was no down side.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ServiceMaster of Central Illinois is currently rated 4.0 overall out of 5.

ServiceMaster of Central Illinois accepts the following forms of payment: CreditCard

No, ServiceMaster of Central Illinois does not offer free project estimates.

No, ServiceMaster of Central Illinois does not offer eco-friendly accreditations.

No, ServiceMaster of Central Illinois does not offer a senior discount.

Yes, ServiceMaster of Central Illinois offers emergency services.

No, ServiceMaster of Central Illinois does not offer warranties.