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Compass Heating & Air

Heating and Air Conditioning

About us

Compass Heating & Air is located in East Dundee, IL, and serves all of the Chicagoland west, southwest and northwest suburbs. We offer a full range of financing for installations and repairs from 6 months short-term to 5 years @ 0%. All of our technicians have several years experience and attend regular factory-sponsored training and are active in the NATE Certified program. We are a family owned and operated business dedicated to rapid 24/7 response and high integrity service. Our expert technicians will get your heating and air unit up and running again in a timely manner, guaranteed. Our products and services include: Ductless split systems Furnaces and boilers Air conditioners Dehumidifiers Humidifiers UV disinfecting systems Air purification Installation Maintenance and repair 100% satisfaction guarantee Call Compass Heating & Air today to get fast, friendly service and get comfortable!

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Repair, installation and maintenance of gas furnaces, electric heaters/air handlers, air conditioning systems, dehumidifiers, humidifiers, UV disinfecting systems and air purification systems.

Services we don't offer

We do not service fireplace equipment or perform chimney sweeping services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-12 of 12 reviews

Henry S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
The work went very well and would recommend their services.
Description of Work: Needed work on air conditioning units and pre-season furnace inspection. Also had new Aprilaire steam humidifiers and Wi-Fi thermostats installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I wish I knew to call Compass Heating and Air first. These guys actually know what they are doing. Compass Heating and Air corrected the previous service provider's installation mistakes. Now both humidifiers are working as they should.
Description of Work: Corrected installation mistakes made by a different service provider. Two whole house humidifiers were installed by a different service provider. One installed humidifier never worked properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

sherrin K.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barry S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
I don't know where to start. Mike and his crew were EXCELLENT. First he and most of his workers are veterans. The main reason why I chose to work with him even though he was more expensive than the rest of the other companies because of his HONESTY. I can't begin to explain how difficult it is to find honest and professional workers. He personally came to my house and gave me a quote and he assured me that he would personally install the units with his crew. All the other companies had sales representatives do the quote and have a different crew install the units. When you have the same person do the quote and do the work there is less room for miscommunication. Mike was very informative, he explained everything in great detail. I would definitely recommend Mike because of his honesty and his attention to detail.
Description of Work: Installed a new heater and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,993

Aaron I.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace. Great bunch of guys, very nice, courteous, and worked hard to get the job done. Would definitely recommend

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Shari S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

joel G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were very reliable and responsive. They did the best cleaning we have ever had on our AC system. They explained the process thoroughly and let us decide what work was to be done. I like that they contact us to setup any appointments.I would use them again in the future.
Description of Work: We have a signed service contract to service our AC unit and furnace twice a year with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maurice K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Installed new whole house humidifier, replacing an old humidifier which turned out to have been poorly installed. Mike was very thorough, and explained how everything worked, including answering heating questions unrelated to the services I paid for. He had some things to check on and followed up a few days later with his findings.
Description of Work: Installed new whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Diane R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our roofer had noticed moisture in the attic while he was conducting an inspection on a separate issue. We called Compass Heating & Air to see if they could determine the cause. Their service technician Mike came and was able to determine the cause of the moisture and frost build up and provide us with a solution. He was very knowledgeable, thorough and personable. I would recommend this company to others.
Description of Work: Inspection of our attic to determine the cause of moisture build up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Jeremiah H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
I had water by the furnace and Mike came out the first day and cleaned out the trap for free. When that didn't work they came back right away the next day and re piped and it took care of the problem. They made it a priority to fit me into the schedule. I feel like they are both very knowledgeable and trustworthy. A combination that can be hard to find.
Description of Work: Re-piping of the trap

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Lucia R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Air conditioner cleaning was very thorough.
Description of Work: Air conditioner cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$78

Michael A.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

    Contact information

    566 Rock Road Dr, Dundee, IL 60118

    http://www.compassheatingandair.com/

    Service hours

    Sunday:
    5:00 AM - 11:30 PM
    Monday:
    5:00 AM - 11:30 PM
    Tuesday:
    5:00 AM - 11:30 PM
    Wednesday:
    5:00 AM - 11:30 PM
    Thursday:
    5:00 AM - 11:30 PM
    Friday:
    5:00 AM - 11:30 PM
    Saturday:
    5:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Compass Heating & Air is currently rated 4.9 overall out of 5.

    Sunday: 5:00 AM - 11:30 PM

    Monday: 5:00 AM - 11:30 PM

    Tuesday: 5:00 AM - 11:30 PM

    Wednesday: 5:00 AM - 11:30 PM

    Thursday: 5:00 AM - 11:30 PM

    Friday: 5:00 AM - 11:30 PM

    Saturday: 5:00 AM - 11:30 PM

    Compass Heating & Air accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Compass Heating & Air offers free project estimates.
    Yes, Compass Heating & Air offers eco-friendly accreditations.
    No, Compass Heating & Air does not offer a senior discount.
    Yes, Compass Heating & Air offers emergency services.
    Yes, Compass Heating & Air offers warranties.
    Compass Heating & Air offers the following services: Repair, installation and maintenance of gas furnaces, electric heaters/air handlers, air conditioning systems, dehumidifiers, humidifiers, UV disinfecting systems and air purification systems.
    We do not service fireplace equipment or perform chimney sweeping services.

    Contact information

    566 Rock Road Dr, Dundee, IL 60118

    http://www.compassheatingandair.com/

    Service hours

    Sunday:
    5:00 AM - 11:30 PM
    Monday:
    5:00 AM - 11:30 PM
    Tuesday:
    5:00 AM - 11:30 PM
    Wednesday:
    5:00 AM - 11:30 PM
    Thursday:
    5:00 AM - 11:30 PM
    Friday:
    5:00 AM - 11:30 PM
    Saturday:
    5:00 AM - 11:30 PM