Kyle Donoghue

This review is for the work on my roof and siding that was done in early Fall of 2024. If I could leave more than 5 Stars, I would. I lucked into finding DuPage Construction as I had previously chosen another company that wasn't the best with their communication and ended up switching to DuPage Construction. I could tell from the start, that I wasn't just another customer. All the staff, I had dealt with from ****, ***** ****** *****, ****, were very professional and personable. The insurance claim I received and passed on to DuPage was explained to me and I didn't feel like any questions I had were a bad question. The process of selecting roof and siding colors went smoothly too. I had asked and was provided with addresses of houses they had done in the area so I can see my color choices in my own eyes. The sub contractors they used for the roof and siding were personable and professional as well. They tidied up after each day and provided updates when they would be back and what was left to be done. All in all, I'm extremely grateful and cant thank the DuPage group enough. They were very patient and understanding and were willing to work through my situation. I hope you'll give them an opportunity to earn your business.

We recently had roofing work done through Dupage Adjusters, and the entire experience was very good. From start to finish, Jason, our adjuster, was incredibly responsive, professional, and helpful. He guided us through every step of the process with clear communication and genuine care. One of the biggest reliefs was that Jason and the team handled everything with our insurance company directly. It took a huge burden off our shoulders and made the process smooth and stress-free. Any issues that arose were addressed quickly and resolved without hassle. The quality of the work was good, and we’re extremely satisfied with the results. We highly recommend Dupage Adjusters, and especially Jason, for anyone needing roofing or insurance-related repairs. They truly went above and beyond.

They communicated effectively with me throughout the process. Jason handled my claim and served as my primary point of contact. Kyle and Aaron, the production managers, took charge on the day of the tear-off and installation and promptly addressed all my inquiries, providing detailed explanations when necessary. I 10 out of 10 recommend their services for the exceptional overall experience, exceptional customer service, and excellent communication.

The DuPage Construction LLC team did a great job. Jason, my adjuster, gave an excellent professional presentation during my first meeting. He explained things step by step and was an outstanding communicator. He worked hard with my insurance company on my behalf accomplishing what another adjuster with another company could not. The team was very professional. My home looks amazing and Jason helped me pick the perfect color shingles for my home. I would highly recommend this team.

We recently got our roof and gutters replaced by DuPage Adjusters. Overall it was an excellent experience and we’re very satisfied with the results. Jason from DuPage worked with our insurance company and is a great guy. I would highly recommend DuPage Adjusters and DuPage construction to anyone reading this.

Jason provided excellent communication and managed the insurance aspects of our roof replacement efficiently. His team was professional, completed the job on time, and cleaned up thoroughly. I would recommend Jason and DuPage Construction for a reliable and well-executed roofing project.

I recently replaced my roof. My project consisted of a roof tear off, new shingles, and a complete new roof deck. This roofing crew was extremely hard working. They did a beautiful job and cleaned up very well. I would recommend this company to all family and friends! I also used Dupage Adjusters to work with my insurance company for billing and that process was seamless as well!

After having Dupage Adjusters work with us on an insurance claim for a roof replacement due to hail damage, Dupage Construction did the actual work. They replaced our roof, gutters, downspouts, and fascia. Their crews were clean and professional, and they did a good job cleaning up the job site. We worked with Jason, and he was very professional, responsive, and quick to communicate. The work that was done was excellent, and we only had one minor hiccup in the project, which Dupage Construction bent over backwards to rectify and did so to my satisfaction. I would use them again in a second, and I highly recommend them.

I wish I could give 0 stars - Beware! My husband and I spent months putting together a project to build our dream deck. We hired DuPage Remodeling to install 12 concrete footers for our deck's foundation, but James (owner) and his team repeatedly let us down with their disappointing performance and lack of professionalism. Below is a recap of how DuPage Remodeling failed us. We provided our project specs to James on day 1 before the work began, clearly indicating a 15-inch gap was required from the top of the concrete footers to the target deck height marked on our house. James hired a subcontractor whose on-site manager was not present for the initial conversation. This miscommunication nearly ruined our project. Prior to any tangible work commencing, James informed us that we needed to remove a concrete slab in our backyard to achieve the 15-inch gap, costing us an additional $600. Despite this, they still failed to provide the necessary 15-inch gap. 8-inch wooden barriers were unnecessarily installed on top of the 42-inch-deep concrete footers, resulting in a height nearly 9 inches too high above the desired height for our deck framing. At no point did they inform us that these 8-inch wooden barriers would be installed, or that we would not be able to build our deck to the desired 15 inches on top of the concrete. We approached DuPage Remodeling with our concerns, noting that the height of the concrete footers were too high. Despite this, James consistently assured us that everything was fine and that we would "just have to redraw and resubmit our drawings/plans to the City of Wheaton." For those unfamiliar with the lifecycle of building a deck, this process can take upwards of six weeks to complete. It was incredibly frustrating to hear this as his sole solution, given that we had already spent weeks preparing the specs and obtaining approval from the City of Wheaton before hiring DuPage Remodeling. Due to DuPage Remodeling's failure to perform the work we hired them for, we faced two choices: redraw the plans at a lower height, causing us to lose 56 sq. ft of deck due to overhang issues, or install three additional concrete footers in our yard at an additional cost of $1,050. The height of the concrete footers installed by DuPage Remodeling were so erroneously high that both options still resulted in our deck sitting over 3 inches above our target line, overlapping our ground-level windows, which we were adamant about avoiding when we initially discussed our plan with DuPage Remodeling. Additionally, the hired crew skipped installing part of the infiltration barrier, leaving over 80 sq feet of bare ground uncovered. Had we not caught this and called it out, grass, plants, and weeds, would inevitably have started seeping through our deck over the years. James proved impossible to work with over the succeeding days and weeks. Despite our pleas for him to meet with us and discuss the numerous issues we found with his crew and their work, he insisted that the job was finished and there was nothing to discuss. After several unsuccessful attempts to address the issues via email, during which we outlined the problems we encountered, he became hostile and aggressive. Refusing to acknowledge the issues, he continued to demand payment for a job that remained incomplete and was done incorrectly. He resorted to repeated threats of legal action, even intimidating us by claiming he would "own our house and own us" by placing a lien on our property if we didn't pay the remaining 30% owed, approximately $2,500.

We had a smooth experience getting our roof replaced with Dupage. Following a recent hailstorm, we worked with Paul, who assessed the damage and worked directly with our insurance carrier to file our claim and meet with the claims adjuster. Paul explained everything clearly, answered all of our questions, and moved the process along without any issues. The team at Dupage Construction was meticulous in making sure that all materials were covered, delivered and installed properly. The project happened exactly as it had been drawn up. The roof installation team arrived on time and took care of business quickly and professionally. The new roof looks great. We are very happy to have worked with Paul and his team at Dupage and recommend them to anyone else looking for roof work. We were nervous since it is such a large project, but they made it a simple, painless process.

We had an amazing experience with Jason at DuPage Construction. From our first point of contact, everything went as smoothly as possible. I was nervous about going into this type of home project (new roof and gutters due to storm damage), but Jason was clearly very knowledgeable, reliable, and genuine in his desire to both do excellent quality work and ensure that we had the best outcome possible. He made us feel at ease every step of the way. Overall, we are thrilled with the results and cannot recommend DuPage Construction and Jason enough!

We used Dupage Adjusters to help us replace our siding due to hail damage. They were excellent and professional as a liaison with our insurance, and the siding looks wonderful. Highly recommend!

Highly recommended. They did a great job and were very responsive.

Everything went well. From start to finish, I was very pleased with the job DuPage did.

This company does a great job with installation and answering all the questions I had. Highly Recommend- Sali

5 out of 5, great experience all around. Jason with Dupage Construction/Adjusters was referred over to me by a friend and was very quick to get back to me and set up a time to assess our roof damage we had after a nasty hail storm. Jason was great with communication, worked closely with our insurance company on getting everything approved and had a quick turn around time. We just got our roof replaced yesterday and they completed the project within 1 day and the end result is fantastic. Would recommend!

We want to thank DuPage Adjusters for their amazing work on our home. We had our siding replaced on the whole house including gutters. The team was very professional and finished the job in about 3 days. Paul was very helpful throughout the process and gave us a lot of clarity and explanation of the whole process before they began work. We are in love with our new look and would highly recommend!

Very happy that I went with DuPage Adjustors after the neighbor’s tree fell on my house during a recent storm. My Adjuster, Jason Goings, was extremely professional, knowledgeable and very well versed when it came to my damages, as well as working with the insurance company. He caught many things that were overlooked/denied in my insurance company’s original estimate and quickly had them all quickly rectified. Highly recommend this company!!

DuPage Construction is top notch! They showed up early and got the job done in a timely and clean matter. Christina also showed up during the process to check in and make sure all was being handled to the specifications discussed. Following the install, she followed up and continued to do so to ensure all work was done to specifications and to my expectation. Would highly recommended Christina and the dupage team

Dupage Adjusters and Construction was professional and provided quality service. We worked with Jason. He was knowledgeable and responsive and walked us through the whole process from start to finish. Our house looks completely transformed and we are so happy with the end result!

Outstanding! Dupage Adjusters were professional and attentive. Jason took the time to walk me through the complete process. He answered every phone call and answered all my questions. The roof looks amazing. I’m extremely pleased with Dupage Adjusters and will highly recommend their company.

Paul from DA made the process extremely painless. The roofing company did an outstanding job and clean up was spotless

We worked with Dupage Adjusters and Construction in 2022. D.A. Team member Greg was extremely helpful and knowledgeable. He made the process of working with our insurance for our new roof extremely easy. The roofing team that came to do the work was thorough, polite, and helpful. They completed the job in one work day, the yard was spotless after completion of the work, and there was no accidental damage done to the house. Extremely professional! I would hire them again.

It was a pleasure working with Dupage Construction and Dupage Adjusters. Christina and Jason were so helpful in getting me approved through my insurance for a new roof replacement. The clean up was fantastic and my roof looks even better. I highly recommend working with these two!

We recently had our siding and gutters replaced. Sean was so easy to work with. Was always so responsive and walked us thru the entire process. The crew was very professional and did an amazing job!