BRYAN'S GARAGE DOOR SOLUTIONS

They were very responsive and provided very good service.

Bryan is the best. He's quick to respond, has a fair price and is very professional. Our overhead garage door wouldn't close and was off the track. He came out and replaced the broken spring quickly. I was worried because it was attached to our house that we were visibly leaving our garage open overnight, but he solved it quickly

Excellent

Thank you Bryan! I texted early on a Sunday morning because my garage door was broken, stuck open. With a quick reply and a few photos sent, Bryan scheduled the fix within 24 hours. This is the 2nd time I've happily used this service, as well as my friends that recommended him. Bryan is trustworthy and I had no problem leaving the key while I was at work.

Excellent work

Quote over phone and fixed same day for a fair price. Thanks! Will reach out again when it’s time for a new door.

I'm so glad I called Bryan! He came out the same morning I called him. I asked him to give me a 30 minute "heads up" so I could meet him at my home. He did just that. Once he took a look at the problem, he knew the garage door springs needed to be replaced. Once he took care of that, he then fixed several parts of my old door (added screws that were missing, lubricated rollers and hinges, and even put a new cover on my existing keypad). Bryan was personable, punctual, and great to do business with. I wish all contractors worked like Bryan!

Bryan was excellent. He tried to accommodate our schedule even though he had been out of town. He came out on his day off to do the repair. He explained the charges upfront so there were no surprises. He was very professional and took care of not only the broken spring but a few other things that weren't done correctly originally. I would recommend him highly.

He is really good. When I told him what the problem was he knew exactly what to do to fix it. He completed the services quickly, does not mess around, reasonable pricing, prompt and very knowledgeable.

I was having problems with my existing Craftsman garage door opener. I contacted DuPage Overhead Door, the company which originally installed it, and got nothing but the runaround from them. I called them several times, but the owner kept forgetting about me. It was a painful ordeal and I’m not going to waste too much space here on it. Needless to say, I was frustrated and done with them. I went onto Angie’s list and found Bryan’s Garage Door Solutions, which had exceptional reviews/ratings, and called them. I spoke to the owner, Bryan, and told him what I was dealing with. He spent a considerable amount of time with me on the phone in an effort to diagnose the problem in hopes I could resolve it myself and save some money. I advised him that I had already attempted switching out the logic board myself and I didn’t want to put any more time or money into my older unit. I told him I would prefer to have it replaced. Bryan advised me that he is a certified installer for Liftmaster products, a name I was familiar with from my old home. I gave him the dimensions of my overhead door (18’ w x 8’ w) and advised him that it was a heavy insulated door that sits below the master bedroom. He gave me a couple of model numbers from the Liftmaster Premium Series, but based on his experience and the size/weight of my door and its location under the bedroom, he steered me to the Elite series Model 8557W, which is a 3/4 ton, belt-driven, AC motor unit. He thoroughly went over the advantages and disadvantages of an AC motor versus a DC motor and I’m glad he took the time! He also advised me that the Liftmaster rails are one-piece rails, not sectional rails like you find on the door openers sold at the home improvement stores. I was elated because the sectional rail on my old unit always seemed to sag in the middle. The one-piece rail is much sturdier and more reliable than a sectional rail. Bryan quoted me a fair price and we scheduled the install for a Monday morning about a week out. He clearly explained that he does his installs Monday-Wednesdays and saves Thursdays and Fridays for repair work as well as odds and ends. He advised me that he does not schedule work after 4pm or weekends, unless it’s an emergency service call (his website clearly states this as well). As a family man myself I certainly appreciate a person who wants to dedicate time for himself and his family. I respect that. He did respond to my initial call over the weekend though and answered messages that I had left him in the evenings on the same day. Bryan came out Monday morning promptly between the 8am and 9am window of time he had given me. He then went right to work. He first checked the counter balance of my overhead door. He lubed all of the rollers and hinges. He then had to adjust the double torsion springs, which were not counter balanced properly to help lift the heavy door. He also adjusted my torsion tube which was misaligned. The previous installers did a butcher job. This probably explains why my motor failed prematurely and why it is important having a professional, trust-worthy installer put in your garage door opener. Bryan also took the time to install a door handle on the door in the event we ever lost power, which would make it easier for my wife to pull up on the door. He had extra parts in his truck discarded from previous jobs and didn’t charge anything extra for it. He saves parts that are discarded and uses them to help customers where he can. I’ve seen that in other posted reviews as well. I thought it was worth mentioning again. After adjusting and lubing all of the components and testing the door to make sure it opened and closed flawlessly with minimal effort, Bryan went to work on installing the opener. He installed it, tested it and then helped me set-up the Homelink opener in my wife’s car, the single door remote that came with the unit, the wireless keypad on the exterior of the garage (which was separate from the kit) and the MyQ Wi-Fi feature, so that I can open the garage door with my cell phone. I could have easily followed the instructions and done all of this myself which would have taken some time, but Bryan being very familiar with the products he installs, wanted to make sure he didn’t leave until everything was working as expected. That, in my opinion, is a true businessman who values his customers and counts on word of mouth and repeat business! Needless to say, Bryan was professional and thorough. He is old-school and made sure I was completely satisfied before he left. I will definitely be using Bryan if I have any garage door issues in the future and will recommend him to all of my family, friends and neighbors who live within his service area.

Bryan came out about two hours after our initial call. He explained what was wrong, went over the cost of repair vs replacement and was very patient with our questions. The work was done in no time and he even explained to us how to do a stripping replacement job ourselves. He is very professional and we would call him again for any additional problems we may have.

He's wonderful! Great service!

Came over on the coldest day of the year and got the job done and even lubed the rollers as well. Used before and would consult with again.

I Called him and he came out the same day, he knows his stuff. Gave me some good advice. Really happy with the work he did and will be recommending him to anyone in need of garage door work.

Came on time and had the work done quickly. Price is very reasonable.

Arrived on time and did a great job replacing my garage door spring. Have used Bryan's Garage Door Solutions before and would highly recommend for great service and prices.

It went great! Bryan's a nice guy! He came highly recommended to me by one of my neighbors. My garage spring broke and we were unable to open our garage. Bryan was easy to get a hold of. Very knowledgeable. Upfront with costs and the breakdown of costs. No BS. Stated the time frame he needed to complete the job and was spot on. I will definitely be calling him again if our old door gives us more issues in future! Compared to past repair men we've had- he was very personable and I didn't feel uneasy at all with it just being me at home without my husband. Thumbs up!

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Everything was great. Bryan was very efficient. He definitely looked like the pro who has done this many many times. I was completely satisfied and can definitely recommend his services. I am glad I found his business on Angie's list.

I have had nothing but positive experiences with Bryan. On multiple occasions, Bryan has made service visits on the same day of my call. I appreciate how clear and honest Bryan is in explaining the work he recommends be done, as well as how patient he was while my wife and I decided on the door that we wanted to purchase. Bryan contacted me immediately upon the door being delivered, and was able to install it the very next day. The work was very well done, and it is clear that Bryan takes pride in his work. In the event that I need any work done on the garage door or opener in the future, I will definitely be contacting Bryan.

Better than I could have scripted .My door broke over the weekend and I couldn't get my car out. I have an 18 foot by 8 foot oversized door. I went to Home Depot and signed up for a door. delivery and install- 3 to 4 weeks. Crap. My buddy told me about Bryan so I called Sunday 2pm. Long story short I cancelled w the depot and I had a better door for less installed by 1:30 pm Tuesday. I'm a construction manager and I NEVER see service like this. He also fixed my opener no charge!

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Bryan was referred by a neighbor, I called him Tuesday evening, explained what my door wasn't doing, gave him my opener's information. He told me he would be out the next afternoon to repair the opener and quoted his price. He called me about 20 minutes before he was scheduled to come to let me know he was on his way. Super friendly and was very efficient in his task. I mentioned that my door's weather strip was separating  and he went back to his truck, and inserted some screws to reattach it.
Was extremely happy that I didn't have to replace the unit, and would gladly recommend him to anyone in need of this type of repair. Thanks Bryan

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