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BOB Auto Repair

Auto Service, Auto Glass, Natural Gas Lines,

About us

Think of us as the "dealership alternative" for service on your fine vehicle. Since 1975 Bob's Automotive has been dedicated to providing you with unmatched customer service, uncompromising quality and dependable care for your high performance automobile. Expert technical skill, ethical business practices and unwavering attention to our clients' needs are the cornerstones of our business.

Business highlights

51 years of trusted experience

Services we offer

Family owned business. We specialize in domestic and import car diagnostics and repair. We work with all insurance companies / extended warranty companies. We do it right on time, first time, every time.

Services we don't offer

10% OFF LABOR

Amenities

Warranties
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

WILLIAM H.
10/2017
5.0
auto repair
  + -1 more
We dropped the car off when they told us and picked it up when they told us it was ready. No problems.
Description of Work: It was collision damage caused by another driver. Mike Carter found hidden damage the other driver's insurance adjuster missed. They fixed it and negotiated payment with the other insurer. The car was done according to the schedule they told us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BOB Auto Repair
We love having you as our customer and it is such an honor to serve you. Thank you!

john S.
05/2017
4.0
BOBS provided me with 2 options for the fix. Would have rated them an "A" if they stayed open past 6 pm.
Description of Work: flex pipe/catalytic converter

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BOB Auto Repair
We love having you as our customer and it is such an honor to serve you. Thank you!

Todd J.
06/2016
5.0
muffler repair, auto repair, car tires, towing, transmission repair, heating & air conditioning/hvac, welding, radiator service, car inspections, gas leak repair, auto glass
  + 9 more
Friendly and professional staff, particularily David, the very friendly owner, a reasonable person. Very happy to find a repair shop I can trust.
Description of Work: As I was already running late for work, my 2009 Toyota Camry would not start. It has been acting up intermittently for the last few days. Today it would not start at all, and there was not any cranking sounds at all although the lights were strong on the dashboard. I was worried about a probable high cost of a repair affecting my tight financial budget. I was not comfortable to take it to an auto repair shop nearby nor did I want to take it to the previous auto shops that I had been to in the past and recently, having encountered the negative experiences of the unreasonable pricing, poor quality of work and very short period of repair warranty provided. Therefore I did a quick online research and came across Bob Auto Repair. The shop had excellent ratings of almost of all the comments in the reviews. In summary, the total cost of the repair including that of the vehicle problem diagnosis would have been $185. However, David was so generous that he did not charge me for diagnostics. He really made my day. I hope that there are more people like him, being friendly, professional, honest, reasonable at pricing and generous at times for a possible minor repair. Since then, I have refered my relatives, colleagues and friends to go to Bob Auto Repairs for future auto repairs. I myself will definitely go back there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from BOB Auto Repair
We love having you as our customer and it is such an honor to serve you. Thank you!

Beata O.
06/2016
5.0
muffler repair, auto repair, car tires, towing, transmission repair, heating & air conditioning/hvac, welding, radiator service, car inspections, gas leak repair, auto glass
  + 9 more
By far the best and most honest auto repair shop.
Description of Work: My car had an unusually complex problem with dying and not idling right, which turned out to be a couple of different things at once. Unfortunately, most of the population does not realize that 90% of mechanics have no clue what they are doing and always take the easy way out to band-aid problems, which cause even more problems, and they still charge you a full price. I wasted a few hundred dollars taking my car to different shops, but none of them fixed the problem. However the last place suggested I should take my car to Bob Auto Repair and see David. Bob Auto Repair was the only shop in town that was able to diagnose it. David fixed it amazingly and even kept in line with the estimate. They even fixed another problem that another shop had screwed up on my car while it was there. I have been ripped off by mechanics so many times I can not bare the suffering of others in these type of issues. Bob Auto Repair and David with all of his crew are the only place I will take my car to. They are by far the best and most honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from BOB Auto Repair
We love having you as our customer and it is such an honor to serve you. Thank you!

    Contact information

    2001 OGDEN AVE, Downers Grove, IL 60515

    http://www.bestofbestauto.com

    Service hours

    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    7:30 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Glass,
    Natural Gas Lines,
    Auto Inspections,
    Auto Radiators,
    Welding,
    Heating and Air Conditioning,
    Auto Transmission,
    Auto Towing,
    Auto Tires,
    Auto Mufflers

    FAQ

    BOB Auto Repair is currently rated 4.8 overall out of 5.

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Saturday: 7:30 AM - 2:00 PM

    BOB Auto Repair accepts the following forms of payment: Discover,MasterCard,Visa
    No, BOB Auto Repair does not offer free project estimates.
    No, BOB Auto Repair does not offer eco-friendly accreditations.
    No, BOB Auto Repair does not offer a senior discount.
    No, BOB Auto Repair does not offer emergency services.
    Yes, BOB Auto Repair offers warranties.
    BOB Auto Repair offers the following services: Family owned business. We specialize in domestic and import car diagnostics and repair. We work with all insurance companies / extended warranty companies. We do it right on time, first time, every time.
    10% OFF LABOR

    Contact information

    2001 OGDEN AVE, Downers Grove, IL 60515

    http://www.bestofbestauto.com

    Service hours

    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    7:30 AM - 2:00 PM