Anderson Window & Gutter Cleaning

It was very good. They were very polite . He was sorry for what happened that he didn't came on time . He made up for what is happened it was completed with a good job.

Excellently

Excellent. Changes were part of an overall landscaping project and downspout installation needed to be coordinated with landscaper & grass/plant installation. Excellent communication between Anderson and the landscaper - project completed seamlessly.

Excellent job

They did a great job and clean up.

We are happy with the window cleaning

They completed the work when they said they would and did a great job. Before I had the work done, Tom Anderson was always available to answer questions. I spoke with him on the phone at least a few times to discuss possibly installing gutter screens. He was never pushy. I decided against the screens for another year because I had just moved into my house and am not sure if they will be necessary. I want to see how my gutters look after a full year. Tom never once tried to push me into any products or services that I did not need. He is a genuinely nice, honest guy and I look forward to having his company clean my gutters, wash my windows, and possibly install those gutter screens in the future. I strongly recommend Tom and his company.

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The two men were here about 45 minutes +/-.  They placed the gutter debris in buckets, they did not throw it on the ground.  They scraped the gutter to loosen the hardened debris. They placed all the debris in a large container in the back of their truck and took it all away.  They did a very good job.

Poorly, I have a gutter that was never fixed and and 4 different invoices with random prices and scratched out amounts.  I asked Tom or Jimmy ( the gentlemen who did the original work) to come out so we could discuss. Tom did and said he would return with different elbows and possibly run a new gutter down the side of the house, I was up for all of it?he set and appointment and never showed.


Update 11/13/14, in response to the company's response:

I am happy to pay a bill for services performed, no services were performed. Anderson Window and Gutter is attempting to muscle the money out of me by threatening collections. Bottom line, my gutter was not fixed, it remains how it was before they came out, what am I paying for?

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First time I called to schedule, we were told the gutters would be scheduled to clean the next week.  We were quoted $150.  No one ever showed up or called.  Second time I called, we were told the gutters would be scheduled to clean the next week.  Again, no one ever showed up.  I think this is their standard response.  A couple weeks later, we received a phone call asking us if the work had been performed to our satisfaction - but the work had never been performed.   It was finally scheduled for that week.  The person they sent to perform the job called first and asked what we had been quoted and if we had gutter guards.  We told him $150 and we had gutter inserts.  He seemed very displeased and told us it would be an additional $25 to remove these inserts and dispose of them.  They arrived and performed the work.  That evening, my son was outside and found the gutter inserts laying in our yard, in the bushes, and stuck in the tops of trees.  The invoice reflected a charge of $200, which had been crossed out and written in as $175.  Overall, our experience with this company was unsatisfactory.  I would not recommend them to anyone, and we will never use them again. Forgot to mention they trampled my Hydrangeas and destroyed one of my landscape bushes in the front yard.

They did an excellent job. I would highly recommend them.

Having been using Anderson for several years then tried another company on Angie's list; now I'm back with Anderson.  Responsive in making appointment.  Showed up on the date as scheduled.  Goes the extra step to make sure gutters are clean and water flows out appropriately.

They were good. I had an extraordinary amount of windows in my house. Their work was fine. For the price, they were like everybody else.

Anderson responded quickly and was at our house in 2 days. No issues, everything went as expected.

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We needed our gutters cleaned because they were overflowing and possibly causing seepage in our basement. It is a two story house and we could not get up tnere to clean them out ourselves. I called Anderson. The man who scheduled the service said that it would probably be a few days before anyone could get out to our home, but we would receive a call before they arrive. I received a call from Anderson the next day and they did the work that next day. Great service, great job.

Mary the receptionist was very nice and gave me all the information I needed and advised me of a time frame when they could come out to do the job. I was amazed when I received a phone call from Steven, one of the gutter cleaning guys, that they would be out the same day! Within a half an hour of his phone call, Steven and two other men showed up and proceeded to do an awesome job on our gutters. They cleaned up after themselves, worked quickly and professionally.Very nice guys. I highly recommend Anderson to anyone that needs their gutters cleaned. They left an invoice with us, and off they went. Outstanding service.

 Anderson did a good job with the windows and quickly replaced the piece of soffit.