
Xclusive Concrete & Brick Paving
About us
Tony Grisanzio started his career in concrete construction in the early 1990s. He worked for more than 10 yrs before realizing that unprofessional operators, poor craftsmanship and unorganized job sites were common practices among the majority of concrete contractors in the industry. He was driven to make a difference and believed he could create a better concrete construction process and service that customers appreciated. So he decided it was time to build something of his own and launched Xclusive Concrete, Inc. in 2000. Since then he expanded into brick paving, concrete stamping and foundation building as well as many other related services. Xclusive prides itself on quality results that are on time and within the customers budget.
Business highlights
Services we offer
Aprons, Brick Maintenance & Repair, Crawlspace Floors, Driveways, Foundation Crack Repairs, Garage Floors, Patios, Pool Decks, Power Washing, Room Addition Foundations, Sidewalks, Steps
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
87% | ||
6% | ||
0% | ||
0% | ||
6% |
"Please read for an accurate response. We have a protocol to follow with the concrete supplier as to when concrete concern areas are happening or have happened. I have explained the process to you and have never refused to cooperate with contacting the concrete supplier. The concrete supplier was notified immediately after Xclusive Concrete was notified from you of the concerning concrete areas. The timing process was explained that the time process will be a long duration of time as the concrete supplier will need time to collect the data of the concrete pour, batch weights tickets, and to have the Ozinga representative(s) determine the cause. Xclusive Concrete does not make our concrete in house, we have the concrete supplier that we order the ready mix concrete and Xclusive Concrete pours the concrete from the Ozinga truck. The condition of the concrete is not considered a faulty workmanship manner with Ozinga. Ozinga has determined the possibilities (with no core test) that there has NOT been excessive bleeding during the concrete finishing procedures and the areas seem to be small, isolated areas. In reference, there was not concerns of the bleeding water to getting trapped . The areas of concern do appear to be at the sections of the slab where a car might have been parked. Excess of salt drippings from cars or tires could lead to the scaling issues. In addition, water added was 2 gallons and would NOT have any impact on the issues. Xclusive Concrete offers a One Year Limited Workmanship Warranty that also was given, reviewed, signed , and returned back by the other party of the proposal to Xclusive Concrete explaining the Workmanship Warranty. Once, a determination has been made we can then proceed on to find a solution. At first, we need to know what the cause has been determined and to find a possible resolution. Thank you, Xclusive Concrete"
"Hi! We are so glad to hear the wonderful outcome of not one but both projects that we have completed and work with you! It has been such a pleasure working with you on your project! We are glad that the work has been completed to your expectations, we value feedback! Thank you for reviewing us for our potential customers to read! Thank you for your business! Xclusive Concrete Team"
"Hello Des Plaines Customer, Thank you so much for allowing us to provide our artistic skills to complete your project! We appreciate all the wonderful feedback, and hope that you can refer us to customers! Thank you for your business! Xclusive Concrete Team"
"Hello Des Plaines Resident, Thank you for hiring us to complete the scope of work of the Edging Patio! Thank you for posting pictures of the completed project. Pictures always help the potential customers! Tony says a HUGE thank you for posting this wonderful review and for recommending Xclusive Concrete! Thank you for allowing to service your Brick Paver scope of work! Thank you The Xclusive Concrete Team!"
"Hello Niles Residents! Thank you for hiring us to provide the concrete work at your residency! We appreciate your wonderful review in our work performance as this shows for the potential Xclusive Concrete customers! We appreciate your business, Thank you for the opportunity of servicing your concrete needs. Thank you , Xclusive Concrete Team"
"Mrs. [Member Name Removed] We would like to address our apologies that the project from a year ago that you hired us to complete has not meet your 100% standard satisfaction. Xclusive Concrete stands behind our pride in our work as we meet 100% satisfaction to ALL of our customers. Situations do occur in the real development of projects as we strive for satisfaction, as we have been honored to be successful. We had assisted you with the concerns as to the proper company, and proper departments to escalate the concerns as you obviously did not agree too. We apologize for your opinion in the matters. Xclusive Concrete"
"The Berberts: Your kind review is very well appreciated of Xclusive Concrete! Thank you for the wonderful feedback, more importantly thank you for choosing to be an Xclusive Concrete Customer! We value each customers jobs that we start to finish. We hope you enjoy your cheerful Holiday Season! Warm Regards, Xclusive Concrete Team"
"Mr. [Member Name Removed]: Thank you for the kind feedback of our completed scope of work! We appreciate your business, and leaving such a wonderful review! Thank you for choosing to be an Xclusive Concrete Customer! Warm Regards, Xclusive Concrete Team"
"Dear [Member Name Removed]: Thank you for choosing Xclusive Concrete to complete the scope of work that you hired us for. We are extremely satisfied that your job was completed to all of your expectations! It was a pleasure serving you! Thank you for the generous words of our staff, we greatly appreciate the wonderful review! Sincerely, Xclusive Concrete Staff"
patio looks new
door sill job was perfect
"Mr. [Member Name Removed] Thank you for the wonderful feedback! Your kind review is well appreciated. Thank you for choosing to be an Xclusive Customer, we appreciate your business. Warm Regards, Xclusive Concrete Team"
"Mr. [Member Name Removed] Thank you for the wonderful review of the scope work that we had completed. We value you choosing Xclusive Concrete to become a customer! Thank you again for the great feedback! Warm Regards, Xclusive Concrete Team"
"It was our pleasure servicing your concrete work! Thank you for the wonderful reviews and thank you for choosing to be an Xclusive Customer, we value your business!"
"It was our pleasure servicing your concrete work! Thank you for the wonderful reviews and thank you for choosing to be an Xclusive Customer, we value your business!"
"[member name removed], Thank you for the wonderful review posted on Angies List, we appreciate your business! Thank you for choosing to be an Xclusive Customer!"
Because of the blow winter struck on concrete, we had a horrible time getting any companies to give us bids or to respond after seeing the job. This was one of two companies that went through the whole process and we chose them because we felt better about Xclusive than the other (moonlight).
The start date was delayed many times because rain, etc., put them behind on other jobs. That was OK. We felt we were lucky to have a decent company commit to doing the job, since so many stood us up, wouldn't return calls, etc.
Need to insert here that they never responded to our phone calls. They usually did, however, respond to e-mails (a woman named Grace I think).
They came the week of Nov. 4. They told us it would take one to two days. We were told they would come between 7 and 7:30. They never came that early. They worked Monday and Tuesday on the deconstruction part, leaving that yellow construction tape up (which is a good thing). They didn't show up Wednesday or Thursday. They didn't respond to our e-mails asking what happened, why they weren't done and when they would finish. They came back Friday and Saturday. It appears they finished Friday but left the tape over the stairs so not entirely sure. Hope to find out for sure today.
One thing I give them points for is cleaning up after themselves each day they worked. They moved their stuff into the side or back yards so it wasn't thrown on the front lawn. They did, however, dirty up the railing and didn't make any attempt to clean it (at least not as of today when I came to work). We plan to have it sanded and repainted, anyway, so it won't matter long term.
One thing I wish is that they had told us we might want to get new railings. I didn't even think of it until I saw them laying on my side yard and noticed how crummy they looked.
How I feel about them: If concrete companies were not in such great demand at the time we were searching for one, I would tell you they were just fair. But the fact is they were one of only two (of eight to 10 maybe) that even bothered with us, and for that we can't help but be grateful. So under the circumstances, I'd rate them a good.
"[Member Name Removed], Thank you for the wonderful review posted on Angies List! We appreciate your business, and choosing to be an Xclusive Customer!"
"[member name removed], Thank you for the wonderful feedback posted on Angies List! We appreciate your business, and choosing to be an Xclusive Customer!"
A little lacking in the communication department to begin with. We signed the contract for 6 weeks in the future, never called to schedule the job or called to say he would be coming in 2 to 3 weeks. Once I reached him, the owner explained that they were behind schedule due to the weather. He was very good about following up after that point. Crew showed up on time, very hard working and professional. The owner was there to supervise the pouring of the concrete and the finishing. We are very happy with the results and would recommend his company to family and friends needing concrete work. Pricing was much better than many other contractors.
"[member name removed], Thank you for the wonderful posting on Angies List! We appreciate your business and value you as an Xclusive Customer!"
Licensing
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