"Please read for an accurate response. We have a protocol to follow with the concrete supplier as to when concrete concern areas are happening or have happened. I have explained the process to you and have never refused to cooperate with contacting the concrete supplier. The concrete supplier was notified immediately after Xclusive Concrete was notified from you of the concerning concrete areas. The timing process was explained that the time process will be a long duration of time as the concrete supplier will need time to collect the data of the concrete pour, batch weights tickets, and to have the Ozinga representative(s) determine the cause. Xclusive Concrete does not make our concrete in house, we have the concrete supplier that we order the ready mix concrete and Xclusive Concrete pours the concrete from the Ozinga truck. The condition of the concrete is not considered a faulty workmanship manner with Ozinga. Ozinga has determined the possibilities (with no core test) that there has NOT been excessive bleeding during the concrete finishing procedures and the areas seem to be small, isolated areas. In reference, there was not concerns of the bleeding water to getting trapped . The areas of concern do appear to be at the sections of the slab where a car might have been parked. Excess of salt drippings from cars or tires could lead to the scaling issues. In addition, water added was 2 gallons and would NOT have any impact on the issues. Xclusive Concrete offers a One Year Limited Workmanship Warranty that also was given, reviewed, signed , and returned back by the other party of the proposal to Xclusive Concrete explaining the Workmanship Warranty. Once, a determination has been made we can then proceed on to find a solution. At first, we need to know what the cause has been determined and to find a possible resolution. Thank you, Xclusive Concrete"

"Hi! We are so glad to hear the wonderful outcome of not one but both projects that we have completed and work with you! It has been such a pleasure working with you on your project! We are glad that the work has been completed to your expectations, we value feedback! Thank you for reviewing us for our potential customers to read! Thank you for your business! Xclusive Concrete Team"

"Hello Des Plaines Customer, Thank you so much for allowing us to provide our artistic skills to complete your project! We appreciate all the wonderful feedback, and hope that you can refer us to customers! Thank you for your business! Xclusive Concrete Team"

"Hello Des Plaines Resident, Thank you for hiring us to complete the scope of work of the Edging Patio! Thank you for posting pictures of the completed project. Pictures always help the potential customers! Tony says a HUGE thank you for posting this wonderful review and for recommending Xclusive Concrete! Thank you for allowing to service your Brick Paver scope of work! Thank you The Xclusive Concrete Team!"

"Hello Niles Residents! Thank you for hiring us to provide the concrete work at your residency! We appreciate your wonderful review in our work performance as this shows for the potential Xclusive Concrete customers! We appreciate your business, Thank you for the opportunity of servicing your concrete needs. Thank you , Xclusive Concrete Team"

"Mrs. [Member Name Removed] We would like to address our apologies that the project from a year ago that you hired us to complete has not meet your 100% standard satisfaction. Xclusive Concrete stands behind our pride in our work as we meet 100% satisfaction to ALL of our customers. Situations do occur in the real development of projects as we strive for satisfaction, as we have been honored to be successful. We had assisted you with the concerns as to the proper company, and proper departments to escalate the concerns as you obviously did not agree too. We apologize for your opinion in the matters. Xclusive Concrete"

"The Berberts: Your kind review is very well appreciated of Xclusive Concrete! Thank you for the wonderful feedback, more importantly thank you for choosing to be an Xclusive Concrete Customer! We value each customers jobs that we start to finish. We hope you enjoy your cheerful Holiday Season! Warm Regards, Xclusive Concrete Team"

"Mr. [Member Name Removed]: Thank you for the kind feedback of our completed scope of work! We appreciate your business, and leaving such a wonderful review! Thank you for choosing to be an Xclusive Concrete Customer! Warm Regards, Xclusive Concrete Team"

"Dear [Member Name Removed]: Thank you for choosing Xclusive Concrete to complete the scope of work that you hired us for. We are extremely satisfied that your job was completed to all of your expectations! It was a pleasure serving you! Thank you for the generous words of our staff, we greatly appreciate the wonderful review! Sincerely, Xclusive Concrete Staff"

"Mr. [Member Name Removed] Thank you for the wonderful feedback! Your kind review is well appreciated. Thank you for choosing to be an Xclusive Customer, we appreciate your business. Warm Regards, Xclusive Concrete Team"

"Mr. [Member Name Removed] Thank you for the wonderful review of the scope work that we had completed. We value you choosing Xclusive Concrete to become a customer! Thank you again for the great feedback! Warm Regards, Xclusive Concrete Team"

"It was our pleasure servicing your concrete work! Thank you for the wonderful reviews and thank you for choosing to be an Xclusive Customer, we value your business!"

"It was our pleasure servicing your concrete work! Thank you for the wonderful reviews and thank you for choosing to be an Xclusive Customer, we value your business!"

"[member name removed], Thank you for the wonderful review posted on Angies List! We appreciate your business and mostly appreciate you choosing to be an Xclusive Customer!"