Two Men and a Truck

The crew arrived on time - they were very efficient - very professional - and completed their job very quickly. Cost came in under budget. Very happy and will hire them again in the spring to move back to new house.

Everything went very smoothly, one item was particularly heavy and needed to be carried up two flights of stairs. Was done very well and arrived in mint condition. Extremely happy with the care and attention to packing and moving of the items.

We did not use Two Men and a Truck from this location. Would not hire from this location because it is not in our area.

Terrible! We were told the move would cost $600 at most. The "men" would be gone 10-15 min every time they brought a load down to the truck (which was parked right in front of the building). Just loading the truck took over 5 hours and this is for a one bedroom apartment. In the end, the move took over 8 hours and we were charged $1200...again for a ONE BEDROOM APARTMENT. Not sure if there was a conscious effort to extend the length of the move or if the movers were just incompetent. In addition, the coordinator, Jared, was unapologetic and unresponsive to our complaints. We have since filed a complaint with the Better Business Bureau. There are plenty of better options for movers than these guys.

The crew of 3 men showed up at the appointed time and asked for a tour of the house prior to starting the move. They started moving immediately and working very quickly but very careful with all of the items being moved, The crew was very professional and very experienced. I was quoted 8 hours for the job, and they finished in less than 6. I was very impressed with the work and completely satisfied with the move. When I move back to the original house, I will contact and use Two Men and a Truck again!!!!!

All furniture was damaged and boxes soaked in water. They took 8.5 hours to move 2 bedroom apartment. Needless to say that everything was packed and ready before they start moving. I have filed the claim for damages and the company paid for repairs but I would never risk again calling this company for my moving needs because I am not sure if they would send the same 2 guys again.

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Went better than expected! I was very happy with the service, promptness, and overall experience.

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The move was booked via telephone with a representative about three weeks prior to the event. The details were confirmed via email and needed documents (certificate of insurance specifications required by the building site and a parking permit to be obtained from City Hall) were identified as my responsibility to obtain and to relay back to the representative. Other pertinent explanations and documents were provided electronically to me by Two Men and a Truck, although these materials can be sent via surface mail, if preferred. I returned the certificate of insurance specs and a digitized copy of the parking permit. After a subsequent email and two calls, however, the booking agent neither confirmed reception nor forwarded a certificate of insurance executed by the firm. I followed with more calls and became worried. I reasoned that if the movers couldn't handle the paperwork and follow up in an orderly fashion, then perhaps the actual move would prove problematic, too. Eventually I learned that my representative was a new employee and an apology for the run around eventuated. The needed information was forwarded to me two days prior to the scheduled move.
On the appointed day two men arrived promptly to help with boxing and doing the physical move. They were exceptional workers. The move began at 9:30 AM and finished at 3:30 PM. It was a complex undertaking, involving multiple tasks and three sites (two collection points eight miles apart and the ultimate destination, a suburban storage facility). The men were polite, personable, interactive, hard-working, and systematic. I've hired movers across the last decades on numerous occasions for varied reasons and have never seen greater care in the padding and wrapping of furniture or in the boxing of materials. They displayed a conscientious work ethic throughout the process and genuinely cared about doing a superior job. I was impressed and appreciative. Though this was my first time using Two Men and a Truck, it will not be my last. The final bill was quite close to the original estimate. It would have been right on the nose, if I had been able to do all packing prior to the move. I had some back spasms, so notified the office on the day prior to the move that I might need last minute boxing aid. Of course, this elongated the time span and increased costs a tad. I highly recommend this branch of the firm, Two Men and a Truck, located on Dempster Avenue in Des Plaines, IL. They capably navigated both urban and suburban locales and were extremely careful, courteous, and competent throughout the move.

they don't tear up the house while moving items, all personnel was professional, courteous and polite. I have used them at least 4 times and always had excellent service.

Great service, nice guys, pricing competitive!

They did very well. They were professional and I've used them three times over the 20 years. They were careful with our furniture and boxes. The price was reasonable.

They were early, courteous and respectful and very careful with our items. The final cost was a little more than the initial estimate because we had more stuff than we thought. Scheduling was good and I would recommend their services to others.

They made a complicated job simple. It was nice to work with someone with such good attitudes. Nothing was broken.

They were polite, helpful and tidy. They went out of their way to expedite things such as working around traffic. They did a great job moving those items into the storage facility.