OTS Locksmiths

Hired to replace blown-in insulation that was removed because of water damage. I was surprised at how haphazardly the netting was installed to retain the insulation; the netting covered fixtures like lights and vents. Cutouts in the netting for the fixtures were left for the drywall contractor to do. Since they said they did blown-in insulation, I assumed they would already have their own machine to do it or have already picked up the machine BEFORE coming on site. The work lasted an additional 2-3 hours as they went to different home centers trying to locate an available blower. To the novice eye, the work was completed within the estimated timeframe and was satisfactorily done.

Showed up on time. The first time they installed the humidifiers but they were too small for the size of the home. Since after about four days I did not see any difference in the humidity in the house I called them again and they replaced with the April air 700 system at no additional cost. Excellent customer service.

Did the required work quickly - project was done within a week of me contacting them for an estimate. This was a small project but they still treated it like an important one. Crew took the time to cover furniture with plastic before doing the job, and cleaned up well after themselves. Once everything was finished, you could not even tell anything was done apart from the room being significantly better insulated.

Did the work on time and on schedule. No problems at all

came out attic was very small got in there did what they needed to sealing up and then put blown in insulation in and much more than i thought excellent !

They have no consideration for my home, no precautionary measures taken to protect it. Paint is everywhere in my home and even down my driveway.

Excellent and fast service. They came the same day. Left the house as clean as they arrived.

Employees were great and thorough

The two technicians (Sam and Hector?) were excellent and they solved my problem (non-functioning furnace humidifier) quickly.They wore booties to protect my hardwood floors. Very neat and efficient.

Ofer contacted me right away and followed up with a revised appointment date when the part didn't arrive as soon as expected. Overall a GREAT job. Very pleased with the outcome.

Job was completed within budget. There was a problem with the machine so they had to come back a second day to complete. The first day they cleaned up well, the second day they left a bit of a mess in the house and yard of insulation.

work fine very good job

This was for a central humidifier install. Ofer contacted me right away with a quote and mentioned he would match other quotes. I got a great quote from Amazon and he matched it. They did the work the next day. The crew was courteous and worked quickly, but they left trash including a muffin wrapper. A week later a rubber tube they used burnt through and the area was flooded. We contacted Ofer and he came out that day and did the repair work himself. He looked around for a couple minutes and noticed there was a copper tube hookup that must have been used for the last humidifier. He had it done very quickly. I liked him so much that when my tenant was having a heat problem I called him and he came the same day to assess the problem. His customer service is excellent!

got my system going wasn't hooked up right by someone else

Left place very clean after finish job.

Overall the service was good, but I am not satisfied for dryer vent cleaning.

Very professional and thorough. Also installed whole house humidifier and very reasonable price.

They came in and did the job. I would not use them again..

Arrived on time. Completed the job very fast. Excellent customer service and very helpful.

Knows how to provide exceptional service and owner goes that extra mile to make sure customer is satisfied, service done to my satisfaction, will call again when this clean out is needed again

Fast and did their best to minimize interference with the rest of my life while they worked. And they worked hard.

They did a great job.

Very professional and helpful. Completed the job promptly and efficiently. Very happy with their service.

Very courteous, print, professional. Great experience. I want to hire them for my office and recommend them to everyone I know.