Mark Brown Piano Tuning

4.9(
16
)

Piano Tuning

Services we offer

Piano tuning, repair, cleaning & appraisal.

Services we don't offer

Refinishing.

Accepted payment methods

Check

Reviews

4.916 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Write a review
Showing 1-16 of 16 reviews
Cathy K.
02/2011
5.0
piano tuning
  + -1 more
Mark went above and beyond what he needed to do, and we're grateful for his help. He told us which piano makes and models to look for and offered to check any piano before purchase. Mark just seemed like a nice honest person who enjoys what he's doing -- a pleasure to talk with.
Description of Work: We asked Mark to come out and look at our 1940's piano and let us know if it was tune-able and/or worth any investment. Mark informed us that the piano could hold tuning but had mold. He said that for the cost of tuning/repair, we'd be better off buying a used piano on Craig's List.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JOHN P.
03/2009
5.0
piano tuning
  + -1 more
Mark Brown Piano Tuning's worker came out and found out that one of our piano keys was broken. He was a very personable guy and he was very helpful.
Description of Work: Mark Brown Piano Tuning tuned our piano.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ADAM R.
08/2008
5.0
piano tuning
  + -1 more
Mark is great. We highly recommend him.
Description of Work: Mark came and tuned our piano. He was prompt and professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Linda D.
02/2008
5.0
piano tuning
  + -1 more
Went well, sounds great.
Description of Work: Piano tuning on piano badly out of tune.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
JOHN P.
09/2007
5.0
piano tuning
  + -1 more
He was very good. He referred us to the piano re-finisher. He also did some extra work on the piano itself. The price was very reasonable. The price for the tune up was only ninety dollars. The price is higher because there was extra work involved.
Description of Work: He did a piano tune up. It took him around three hours or so because the piano had a couple of keys broken.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
JEFF A.
08/2007
5.0
piano tuning
  + -1 more
He was extremely knowledgeable, thorough, and friendly.
Description of Work: He tuned and appraised a piano for me. He also did some minor adjustments.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Mark Brown Piano Tuning
THE FEE THAT I CHARGED THE MEMBER WAS FOR APPRAISAL ONLY. THANKS TO THE MEMBER FOR HIS KIND REMARKS.
Roberta M.
10/2006
4.0
piano tuning
  + -1 more
Charged us more than any previous Angie`s List customer but said that was his standard rate. Pushed having a second tuning in a week which we declined. It is hard to judge the quality of the tuning.
Description of Work: Tuned a Baldwin console piano.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$95
Response from Mark Brown Piano Tuning
I'M SORRY SHE WAS UNCOMFORTABLE WITH MY RATE. HER PIANO HAD NOT BEEN TUNED FOR QUITE A WHILE, AND I AM SORRY, ALSO, THAT SHE WAS LEFT DOUBTING MY EXPLANATION THAT HER PIANO REQUIRED A SECOND TUNING IN ORDER TO BE AT PITCH AND STABLE. I WONDER IF I COULD HAVE BEEN CLEARER IN MY EXPLANATION. I MAKE IT MY POLICY TO EXPLORE THE HISTORY OF TUNING WHILE ON THE PHONE WITH A PROSPECTIVE CUSTOMER, AND, WHEN APPROPRIATE, MENTION THE POSSIBILITY THAT UNDER SOME CIRCUMSTANCES THERE IS A LIKELIHOOD THAT A PIANO MAY REQUIRE A SECOND TUNING IN ORDER FOR THE PIANO PITCH TO BECOME STABLE AT STANDARD PITCH---JUST SO THERE ARE NO SUCH SURPRISES. ONCE IN A WHILE THE CIRCUMSTANCES OF THE INITIAL CALL DON'T PERMIT THIS TO TAKE PLACE, OR I NOTICE THAT I FORGOT TO DO THIS, AND AT THAT POINT A CUSTOMER HEARS ABOUT THE PIANO'S NEED (IF, INDEED THIS IS AN ISSUE) AFTER I'VE ALREADY STEPPED IN THE DOOR. I HOPE THAT I CAN THEN ENGENDER EACH PERSON'S TRUST, BUT ONCE IN A WHILE I KNOW THAT PEOPLE ARE LEFT DOUBTING. I REGRET LOSING YOU. THANKS FOR THE FEEDBACK.
AJ C.
07/2006
5.0
piano tuning
  + -1 more
Mr. Brown was courteous, prompt, and professional. I will hire him again to tune our piano.
Description of Work: Tuned our Baldwin 5'8'' Grand Piano.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
KENNETH K.
05/2006
5.0
piano tuning
  + -1 more
I was extremely impressed by Mark's congenial and professional manner and the obvious affection that he has for pianos and for his craft! He was responsive and punctual, explained the tuning process, answered all of my questions and made several recommendations for keeping this piano tuned going forward. I will continue to use him for future tunings and would definitely recommend him to anyone needing this service in the Chicago area.
Description of Work: Mark tuned a 35 year old Baldwin that had not been tuned for 10+ years.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
SCOTT V.
11/2005
5.0
piano tuning
  + -1 more
MARK WAS ON TIME, FRIENDLY, CERTAINLY KNOWLEDGEABLE, AND SEEMED HAPPY TO EXPLAIN NOT ONLY THE TASKS INVOLVED IN HIS WORK, BUT ALSO THE BEST PRACTICES FOR KEEPING THE PIANO WORKING WELL. I WAS EXTREMELY HAPPY WITH MARK, AND WOULD RECOMMEND HIM WITHOUT RESERVATION.
Description of Work: PIANO TUNING/CLEANING ON AN OLDER SPINET (NOT SURE OF THE ACTUAL YEAR) WHICH HADN'T BEEN TUNED IN, LIKELY, 10 YEARS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Bryon G.
09/2005
5.0
piano tuning
  + -1 more
AS EVERYONE ELSE HAS TESTIFIED, MARK IS WONDERFUL. HE WAS PROFESSIONAL AND KIND, AND I WILL CERTAINLY CALL ON HIM AGAIN.
Description of Work: MARK TUNED OUR PIANO.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
ALLISON B.
12/2004
5.0
piano tuning
  + -1 more
MARK WAS VERY FRIENDLY AND APPRECIATIVE OF THE GREAT COMMENTS SHARED BY ANGIE'S LIST MEMBERS. HE WAS EXACTLY WHAT I EXPECTED BASED ON THE REPORTS I READ...PUNCTUAL, KNOWLEDGEABLE AND PLEASANT.
Description of Work: TUNED UPRIGHT PIANO AND REPAIRED LOOSE KEY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
LAURA P.
09/2004
5.0
piano tuning
  + -1 more
MARK WAS VERY PROFESSIONAL AND COMPLETE. HE USES VERY MODERN FINELY INSTRUMENTED TOOLS TO MAKE SURE THE JOB IS DONE RIGHT. HE ALSO EXPLAINED WHY/HOW IT MOVED OUT OF TUNE. WE WILL HIRE HIM FOR REGULAR TUNING.
Description of Work: TUNED A 70 YEAR OLD UPRIGHT.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
LYNETTE A.
05/2004
5.0
piano tuning
  + -1 more
MARK IS A TRUE PLEASURE TO WORK WITH AND TALK TO. HE DOES A FANTASTIC JOB, AND IS VERY UNDERSTANDING OF MY CATS WANDERING ABOUT "INSPECTING" HIS WORK, EVEN THOUGH I CAN TELL HE'S ALLERGIC. ON THIS OCCASION, HE WAS RUNNING LATE. HE POLITELY AND CONSIDERATELY CALLED TO LET ME KNOW THAT HE COULD EITHER MEET THAT DAY, BUT HE'D BE A BIT LATE, OR RESCHEDULE FOR THE FOLLOWING NIGHT. VERY CONSIDERATE RATHER THAN JUST SHOWING UP LATE.
Description of Work: PIANO TUNED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$85
LYNETTE A.
10/2003
5.0
piano tuning
  + -1 more
ALWAYS A PLEASURE TO WORK WITH MARK.
Description of Work: SEMI-ANNUAL PIANO TUNING
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
LYNETTE A.
04/2003
5.0
piano tuning
  + -1 more
MARK HAS TUNED MY PIANO EVERY 6 MONTHS FOR ABOUT 3 YEARS... I''VE ALWAYS BEEN VERY PLEASED.
Description of Work: SEMI-ANNUAL TUNING. MARK ALSO RECOMMENDED HAVING MY PIANO CLEANED. (I''D NEVER HAD THAT DONE.) HE GAVE ME A DISCOUNT AS THE PIANO INTERIOR WAS LESS DUSTY AND IT TOOK LESS TIME THAN HE ANTICIPATED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$185

    Contact information

    433 Swan Ct, Deerfield, IL 60015

    Licensing

    Insured
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    Service Categories

    Piano Tuning

    FAQ

    Mark Brown Piano Tuning is currently rated 4.9 overall out of 5.
    Mark Brown Piano Tuning accepts the following forms of payment: Check
    No, Mark Brown Piano Tuning does not offer free project estimates.
    No, Mark Brown Piano Tuning does not offer eco-friendly accreditations.
    No, Mark Brown Piano Tuning does not offer a senior discount.
    No, Mark Brown Piano Tuning does not offer emergency services.
    No, Mark Brown Piano Tuning does not offer warranties.
    Mark Brown Piano Tuning offers the following services: Piano tuning, repair, cleaning & appraisal.
    Refinishing.

    Contact information

    433 Swan Ct, Deerfield, IL 60015