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ESTATE FLOORING
Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,
About us
Our reputation for traditional craftsmanship, exceptional resources and a never ending devotion to our discerning clientele has made us stand out from the crowd since 1979. We have worked with the same highly skilled craftsmen for over 20 years. Payment is due upon completion for cleaning and buffing. Sanding, sealing and finishing requires 1/2 of payment due upon scheduling and 1/2 of payment due upon completion. Installation will require the money for the materials upfront. We may be reached at 847-498-6281 or [email protected]. Please call us for a free consultation on your next hardwood flooring project.
Business highlights
46 years of experience
Services we offer
... CUSTOM COLORS AND DESIGNS ARE AVAILABLE. ESTATE FLOORING ASLO OFFERS CLEANING AND BUFFING OF EXISTING FLOORING. INSTALLATION, POSTS, RAILINGS, RESTORATION OF EXISTING HARDWOOD FLOORING INCLUDING SANDING, SEALING AND MAINTAINENCE OF CORK FLOORING IS ALSO AVAILABLE, SERVICES OFFERED BY ESTATE FLOORING: INSTALLATION OF HARDWOOD FLOORING, SPINDLES, STAINING AND FINISHING WITH ECO-FRIENDLY WATER BASE FINISHES AND TRADITIONAL OIL BASE FINISHES. WE ALSO DO STAIRCASES
Amenities
Free Estimates
Yes
Reviews
4.311 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 18% |
Showing 1-11 of 11 reviews
Dana G.
Sep 2016
unknown
Ruth Y.
Mar 2011
The workers were very good and very efficient. They pretty much did what they said they were going to do. They did a good job and kept it within their price. They were excellent. I had a fine experience with them. I'm thinking of using them again.
NORMA R.
Aug 2010
The men were very personable, polite and professional. Work turned out beautiful. Mr. Quinn returned one extra day because he thought an area wasn't up to his standards and redid it. I am very happy with the outcome and would highly recommend the company.
Carol W.
Jan 2009
The experience went well. You have to plan when they come out. In my case I had to have the toilet removed by the plumber so they could work. The price was good and he showed up on time. He came at the same time for 3 or 4 days in a row. He was very punctual. The worker was perfect for a small job like this.
David C.
Oct 2007
The first assignment went mostly OK. Second job done on Sept 10. Casey said he would sand surface and refinish; fill in scratches and gouges for a uniform finish; and finish a dozen wood steps on an adjacent spiral staircase. After he did floor, and while we were waiting for it to dry, he insisted on full payment & was indignant when I proposed holding back $300 until he returned to finish work -- none of nicks and gouges filled in, spiral steps not begun, and many visible paint spots (he had not wiped or sanded floor as promised!). He said he couldn't come for two weeks, then called nite before to postpone for one more week (attending to clients!). No one returned 12 phone messages I left in last week; Casey came in for less than an hour, scraped at paint spots, and left suddenly without saying a word to me. Now will not return phone calls. I have been polite at all times. His behavior has been strange and hard to understand. Don't pay for work until completed per initial agreement!
Response from ESTATE FLOORING
"THE FLOOR WAS NEVER TO HAVE BEEN REFINISHED. A FRESH COAT OF POLYURETHANE WAS APPLIED TO A PREVIOUSLY POLYURETHANED FLOOR AS STATED IN THE PROPOSAL. UNFORTUNATELY WE WERE UNABLE TO HAND SAND OUT ALL OF THE PAINT THAT WAS SPLATTERED ON THE FLOOR AND SUGGEST THE HOMEOWNER USE A DROP CLOTH NEXT TIME HE PAINTS. PHONE CALLS WERE RETURNED FOR MANY DAYS BUT WE WERE UNABLE TO SATISFY THIS MAN. HE WANTED HIS FLOORS COMPLETELY REFINISHED BUT DID NOT WANT TO PAY FOR IT."
Lori G.
Apr 2007
The day before the work was to be done Casey called saying he would have to reschedule. With much convincing I got him to come out a day later. When I got home to inspect the work, it was a lot quieter, much to my relief. But Casey decided to use nails which left holes everywhere instead of plugs, which we had originally agreed to. Also in one room, to eliminate the squeak, he put in 20 nails and screws in a 2 foot square area, which looks awful. He claims we said we would be laying carpet for sure, so he thought this would be ok. I immediately told him that this had to be fixed, at least with plugs, to make it look decent. I made the mistake of paying in full at the time. Now, two months later and three canceled appointments, he still has not fixed the work. He claims he does not have time to come out. I would not hire him again.
Response from ESTATE FLOORING
"I WILL ADMIT THAT WE WERE RUNNING A DAY LATE AND DID ASK THE HOMEOWNER TO RESCHEDULE. WE LIKE TO COMPLETE ONE JOB BEFORE BEGINNING ANOTHER AND SOMETIMES A JOB GROWS AS YOU GET INTO IT BECAUSE OF UNEXPECTED FACTORS. THE HOMEOWNER STATED FROM THE START THAT THE FLOOR WOULD BE COVERED WITH EITHER CARPET OR AREA RUGS AND THEY WERE WELL INFORMED THAT THIS MAY NOT BE A PRETTY FIX. I EVEN BROUGHT OVER A SAMPLE OF A SOUNDPROOFING PAD FOR THEM TO TRY OUT UNDER THEIR RUG BUT THEY WERE TOO LAZY TO PUT IT DOWN-A 2 MINUTE JOB AT MOST. THE REASON FOR THE JOB BEING SPREAD OUT OVER 2 MONTHS, THE CUSTOMER KEPT CALLING BACK FOR MORE BECAUSE THE SOLUTION WAS WORKING WELL FOR THEM. CASEY INFORMED THE HOMEOWNER THAT THE 2 FOOT AREA SHE TALKS ABOUT WOULD HAVE TO BE REMOVED AND REPAIRED SHOULD THEY DECIDE TO REMOVE THE CARPET BEFORE SELLING THEIR HOME. THE HOMEOWNER WAS VERY RUDE, SCREAMING AND YELLING ON THE PHONE AND THEREFORE WE WERE UNABLE TO SPEAK WITH HER. THE JOB WAS FINISHED AS FAR AS WE KNOW AND THE CARPET WAS TO HAVE BEEN LAID THE FOLLOWING DAY. THE HOMEOWNER STATED SHE WOULD FILL THE NAIL HOLES HERSELF WITH THE FILLER CASEY LEFT FOR HER. WE TRY OUR BEST TO SATISFY OUR CUSTOMERS. I ACTUALLY TRIED TO CONTACT ANGIE'S LIST ABOUT THIS CUSTOMER BEFORE THE JOB WAS COMPLETED. THIS IS A CUSTOMER THAT WE WOULD CHOOSE NOT TO WORK FOR AGAIN."
Carol W.
Dec 2006
Casey was prompt and polite and very neat from start to finish. We are very happy with the work he did.
STEPHANIE E.
Mar 2006
Estate Flooring was wonderful! My new floors match the existing wood floors perfectly. The work was completed in a timely fashion with meticulous attention to detail. Everyone I encountered was conscientious and pleasant. I was thrilled with the ease of the process and the fabulous results. Should the need arise, I would definitely use Estate Flooring again in the future, and continue to highly recommend them to my clients.
CYNTHIA L.
Aug 2005
CASEY WAS ON TIME, THOROUGH, POLITE, HONEST, AND HARD WORKING. HE CAME WHEN HE SAID HE WOULD COME. HE FINISHED WHEN HE SAID THAT HE WOULD BE FINISHED. WE COULDN'T BE HAPPIER WITH HIS PROFESSIONALISM, ATTENTION TO DETAIL, AND ARTISTRY.
BETTY L.
Jun 2005
POLITE, CAME ON TIME, WORKED HARD, QUICKLY, GAVE THE WOOD A GOOD SHINE. EXPLAINED ADDING STAIN TO POLISH, GAVE OPTIONAL QUOTES, SUGGESTED HOW TO KEEP FLOORS LOOKING GOOD.
ELIZABETH P.
Aug 2003
CASEY IS A PERFECTIONIST - ESTATE FLOORING IS RECOMMENDED BY MOST OF THE HISTORICAL SOCIETIES ON THE NORTH SHORE, AND I KNOW WHY. EXCELLENT!
Licensing
State Contractor License Requirements
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FAQ
ESTATE FLOORING is currently rated 4.3 overall out of 5.
Yes, ESTATE FLOORING offers free project estimates.
No, ESTATE FLOORING does not offer eco-friendly accreditations.
No, ESTATE FLOORING does not offer a senior discount.
No, ESTATE FLOORING does not offer emergency services.
No, ESTATE FLOORING does not offer warranties.