Re-Bath of Illinois

Promises were made to adjust the original specs. Management was extremely INeffective in their communication with installers. We wound up with a Master Bathroom with a smaller shower than promised. They ignored our mid-project communication with pictures and left us holding the bag at the cost of $30K. Look elsewhere.

Commitment by Rebath, Decatur, IL to complete the job on time was AWFUL. Was informed the work would take 5 days; actual time to complete was 140 days. Would certainly not recommend them.

Difficult to get scheduled.

No I would not recommend them.

Jeff and Curtis were wonderful to work with.

The installer was professional, installed drop cloths from the front door to the bathroom and did a beautiful job installing the new glass surround. The company called weekly to update me on the status of the order and when to expect them. The door arrived sooner than I anticipated.

Our bathroom had not been updated in 15 years. Our ReBath consultant helped us decide on design and colors for this update. We were very happy with the consultant and the installer who performed thetransformation. We love our new beautiful modern bathroom now. We are so proud to show it to our friends! Thanks ReBath for wonderful job and experience. Do yourself a favor and hire these professionals.

They were always on time and very courteous with my schedule and finish exactly when they said they were going to. Their workmanship and communication were excellent. I m very happily satisfied with my new bathroom and would recommend them to others 100%.

We had an excellent experience with Re-Bath. Our installer showed up early, was very courteous and cleaned everything up after he was done. We are hoping to use Re-Bath on our next bathroom remodel.

If I could rate a 0, I would. The salesman that came to my house made many promises and created a contract with the work that we discussed. After that, a consultant came to take more measurements, and stated that he was concerned with some of the items in the contract, and advised that the new faucets that we had discussed for the shower and tub could not actually be replaced within the quoted amount, and I would need to instead choose options of the same brand as the existing faucets (with were both different brands). A couple weeks later, yet another consultant came for what I was told were more measurements. This time, I was informed that both the salesperson (who they stated was no longer with the company) and the first consultant had provided me incorrect information, and in order to change the faucets, I would need to pay over a thousand more to have the valves changed out, and also that the subway tile for the shower that was in the contract could not be completed as quoted, and I would instead need to replace the entire shower unit for yet thousands more. He advised the only thing they could do at this point was to cancel their contract and refund me in full, since the salesperson also had required payment in full at the consultation. After many texts and unanswered called, I finally got a refund about a week later. This company is awful, and I would not recommend to anyone. I do not understand how it is legal to have a customer sign a contract and pay up front for work that they later attempt to extort more money for and are not able to complete in the first place.