J J Swartz Co

well fist off they screwed me over by changing the contract that was agreed on through emails,when drove 40 mins to signed contract i was told it was the same one agreed on in the emails when i handed them a 10,000.00 check as down payment as required to start job, but later when going over emails they changed it in scope of work when i tired to back out saleman told me that money i put down would be surrendered if i didn't use them,so work began an 2 weeks into it they flooded my house for the first of three times,an not once offering to help clean up messes, as work come closer to completetion they hired subs to do work(subs were drunks an drank the whole time in my house) i contacted them about it an nothing ws done the drunks contiuned to work,then i paid 6700.00 for an electrical upgrade,they wouldn't finish what i paid for ,so contacted the city of sprinfield an they made them finish(they left a live meter box sticking through my new kitchen floor for over 5 weeks)so electrical got done an more damage to other wires in my house as it was completed( AT&T an dish lines) then when it rained i got my new inside finished walls in 3 places got damaged from water from poor craftsmen ship,an all along i was calling an complaining about what was going on an the owner blew me off an i couldn't get a call back from the salesmen,then we notice a bunch of cracks had appeared along the way as they did the construction in our drive way along with it sinking allowing yet more water in the basement once again i called an talked to owner an he stated they didn't do the damage so i took pictures an sent them to him VIA email,he sent me back pics they took pre construction an they didn't show any of these large cracks an sinking driveway,but he still insited they didn't damage the driveway,after haven to threaten to take them to court,then they decided to fix the damage they caused,during the finishing time on my end me an my spouse both got electocuded from wiring that there electrician left breakers on in panel, but told use all wires installed by them that breakers were off,another LIE , i had to go to emergency room from the electrocusion, an when i called the owner again,i was told it was my fault that i purposely turned breakers on,really i been working with eletricity for over 25yrs why would i energize a circuit an then work on it, then J J swartz made me pay for the emergency room bills, when project was completed,they wanted paid so i proceeded to cut them a check for $43,000.00 lke agreed on an they came up with $16,000.00 worht of extras that were NOT in the contact or any other type of agreement,I questioned all these extra chrges they tried to justify them i told them i didn't agree on them an they threatened to put lirn on my property,talked to an attorney about this an he went over there papers they gave me when we signed the contract (which salesman told me was the 1 we agreed on an wouldn't let me read over before i signed it,stateing he was ina hurry an assured me it was the same as before) my hands were tied so i had to give them the other $16.000.00. so i would never use nor recommend this company to anyone to do any type of work unless you got lote an lots of money you want to just throw away !!!

unknown

no problems...provided materials and installation as expected; pricing was a bit high but we had limited options

Everything went well except for the communication part. Everything else was excellent. They were supposed to call me when it was done, because I was out of town, and they never did. They were supposed to call me another time, and they never did. Their communication could be a lot better, otherwise they do excellent work, they are highly rated.

Everything was good. They were trying to finish the job as it was raining and they left a little bit. Probably they didn't even notice it and I called them the next day, then they came back in two days and fixed it in two days. Because of the rain they were trying to get it all done and there was little spot but it was excellent. They didn't pick up a buzz and were happy to take care of the problem that ensued. They would have done that also if there wasn't an approaching storm. Their price was best. I checked with many places and they did the required for the money that I had and what was appropriate by my insurance company. The quality of work was excellent and there was warranty.

Fast work, came soon after I called even though I'm sure they were busy due to the storms.

UPDATE 1/25/13:
However, less than 2 years after the repair work was done, the same shingles are missing off of the roof. After calling them, they and quot;looked into itand quot; and replied that they would be out to repair it sometime in the next week. However, I would be charged the $175 again because they do not warranty any of their roof work. If you cannot stand up for the work you do, why even do it?

This company is a sham, this is the second time I have had a bad interaction with them and I would NOT use them again.

Pretty good work overall--we are happy with the new appearance of our basement wall + new window. The painting job they did was good. We also paid extra to have them install new silver replacement doorknobs throughout the house (20 total doors!). This was awkward--they did not bring enough to finish the work even over a couple of days, so had to come back, bring more doorknobs, etc. and it took a full week to have the total doorknobs installed. Some of the doorknobs' areas on the doors were left dirty/dinged-up (so we weren't too happy about that) so will definitely have to do some touch-up paint on some of the doors. In addition, the workers left occasional cigarette butts out in the yard and our driveway which didn't go over well with us. We're in the process of considering to have this company maybe do some additional work for us (but are getting a couple of other competitive bids from other companies) as will likely have at least $2,000 more in work done.

I would definitely get different people to do any storm damage repairs. Independently, a friend of mine had a tornado badly damage his house several years later and he had EXACTLY the same kind of experience with these folks (dragging-out completion), so unfortunately, they are NOT improving with age.

They went directly with my insurance, so it just cost me a small amount. They were great and we had no problems.

Great Good contractor and would use them again.