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A1A Plumbing / Tom Chapman and Son Company

4.8(
5
)
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Tom Chapman and Son's A1A Plumbing is a family owned and operated business. Built on trust for over 40 years, we've always got our customer’s best interests at heart. From Plumbing Repair to Bath Remodeling, our goal is to provide fast complete RESIDENTIAL AND COMMERCIAL service at the lowest possible pricing. Our everyday low rates are the unmatched. We guarantee cost savings compared to other plumbers due to our low overhead costs since the owners complete the work. All trucks are fully stocked, ready to supply the needs for your plumbing job. A1A Plumbing takes pride in serving the Metro Decatur Illinois surrounding Central Illinois region. The owners, whom are Master Illinois Licensed Plumbing Professionals, perform all work. Licensed Bonded and fully Insured, We at Tom Chapman and Son's A1A Plumbing treat you as a person and your home or business as it was our own. All work is guaranteed so please give us a call! WE pride ourselves of maintaining old fashioned friendly relationships with our customers the way we did when the Chapman family plumbing business was founded over 40 years ago. We are continuing to train in the newest innovations in plumbing including energy star rated fixtures, water conservation and in plumbing technology. We are always happy to answer any and all questions. A1A will work hard to be your plumber! We are part of AAA Home and Business Services, a family company. AAA is a commercial and residential general contractor which focusses on you the customer! The company motto is "One Call Can Do it All"..... things building related. Our trained staff can professionaly address all of your home and business construction needs! Please call our owner Tom Chapman today to discuss how we may serve you! Angie's List members can mention Angie's list at time of billing to receive a 10% discount off all labor charges.

Business highlights

Emergency services offered
43 years of experience

Services we offer

backflow preventors, baths, bathtubs, commercial plumbing, drain cleaning, drain lines, jacuzzi, kitchen sinks, outside water faucets, plumbing emergencies, plumbing inspection, plumbing remodel, plumbing renovation, plumbing repair, residential and commercial standard and tankless water heaters, residential plumbing, roto rooter drains, sewer lines, sillcocks, sinks, thaw frozen water lines, toilets, waste disposers, water faucets, water leaks, water lines, water services, whirlpools, null

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.85 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%
Write a review
Showing 1-5 of 5 reviews
Susan B.
Jun 2019
5.0
Yes, I recommend this pro
$1,500
very well. He replaced an old shower stall in my basement with a new one. He replaced the rotten wood holding it with new platform. Did a nice job. Cleaned up and removed the old.
Shane M.
Aug 2017
5.0
Yes, I recommend this pro
$80
Excellent. Had the issue resolved very quickly. The young man was very nice and professional. Now my tub and shower have great water pressure. Couldn't be happier!
Stephen R.
Mar 2017
5.0
Yes, I recommend this pro
$300
They do good work.
James D.
Mar 2016
4.0
Yes, I recommend this pro
$300

They were clean and quick. Just seemed a little expensive.


Clifford B.
Feb 2016
5.0
Yes, I recommend this pro
$500

price was the same as the estimate. provider did a great job.


Teresa C.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Bruce O.
Jan 2016
5.0
Yes, I recommend this pro
$95
They came the day after I called them. They are polite and professional. He was prompt.
Roger K.
Aug 2015
5.0
Yes, I recommend this pro
$90
unknown
Mona B.
Jun 2015
5.0
Yes, I recommend this pro
$115
My husband contacted them in the morning and they said they would be out in the late afternoon. They came at 1:30, much earlier than we expected which was good. They used the side door to the basement instead of tracking in dirt throughout the house. Two men came to work and it was a two man job. On the receipt, one man was listed as the mechanic @ $80/hour. The other man was listed as the helper @ $20/hour. It took 1 hour. They took a check from us. We are very satisfied.
David W.
May 2015
5.0
Yes, I recommend this pro
$800
unknown
Rick B.
Mar 2015
5.0
Yes, I recommend this pro
$125
We had a leak in the sand trap on existing water meter. This was from original construction of when the house was built. I looked at the reviews on angie's list, and decided to try A1A  since all reviews were A. This was the first time I had ever used them. I called them on the 1st and Nate said they could be here on the 2nd, witch was Friday. Nate gave me a approximate time he could be here and would call when he was on the way. He showed up when expected and I showed him what needed to be done. He cleaned up the old plumbing mess that was here when we bought the house in July of 2014. I am very particular in quality of work to be done, and they exceeded my expectations. The job was completely cleaned up and was very neat. Both Nate and JR were very polite and very knowledgeable in what they were doing. The price was much lower than I expected. What a great company to use for all of your plumbing needs. I will use them again should the need occur.
Earlie H.
Feb 2015
5.0
Yes, I recommend this pro
unknown
Susan B.
Oct 2014
5.0
Yes, I recommend this pro
$205
showed up right at the promised time and day. Were polite and good at explaining what they were doing and why. 2 guys worked and got everything I needed done in an hour and 1/2. Left no mess. Also did me a bid for a future job I need.
Dk J.
Jun 2014
5.0
Yes, I recommend this pro
$1,000
They were very nice, and they did all the work satisfactorily. They have been here several times and were always courteous.
Christopher F.
May 2014
5.0
Yes, I recommend this pro
$120
unknown
Sultan I.
Feb 2014
5.0
Yes, I recommend this pro
$150
They did pretty good and the job was done on time. The only part that is of concern a bit is the price.
Derik S.
Jan 2014
1.0
$100
Had a pipe burst and had to use A1 because of HWA. They were not happy about having to come right away. Said might be able to come in 1-2 hours. Wasn't quick enough. All water was turned off or the water was flooding my first floor. So I went with someone else who came out in less time. Still never heard from A1, so just cancelled.
Response from A1A Plumbing / Tom Chapman and Son Company

"My company never worked for this customer. I have no record of him calling. We are based in Decatur Illinois and do not service the Urbana area. I, Tom Chapman the owner, answer over 90% of the phone calls. During this emergency we had changed our voicemail to direct customers to other local plumbers as we focussed on working for our customers and were unable to answer calls.During the 30 below zero wind chill freezing we were not accepting calls for new customers for over a 2 weeks period as we had booked our schedule in advance for regular residential and commercial customers working 10-12 hours each day under extreme weater conditions. Angies list is a great site yet when one person is mistaken, it becomes an issue as a company is marked for an issue it was never associated with. We keep our promises and stay in constant communication with our customers, We work on a first call, first to schedule, first served basis. Derik Schneider refers to us as A1 being used under a HWA. None of our companies work for any home warranty companies and will never due to their inconsistent basis and inabilty to cater to customers at our high standards. Sincerely the post shouldn't be here at all, but since it is, I want to share the facts and allows consumers to know our perspective, Thank your for your interest in A1A Plumbing,"

John H.
Sep 2013
5.0
Yes, I recommend this pro
$150
Took my call on Sunday. Arrived promptly on Monday. Fixed on the spot.
Teresa C.
Sep 2013
5.0
Yes, I recommend this pro
$150
He arrived exactly when he said he would, and was very quick in his work, informing me of what he was doing at all times. I have had my kitchen sink worked on for a leak several times since I had my kitchen redone by other people,he is the only one that totally replaced all the pipe, now it is dry. He was very professional and friendly and cleaned up everything when he was finished. I will definitely use this company again.
Elizabeth K.
May 2013
5.0
Yes, I recommend this pro
$500
They were very prompt. They did a very nice job and everything is clean and put back together and it was ready to go.
Mary C.
Nov 2012
5.0
Yes, I recommend this pro
$75
I think everybody should use him. I am already telling all my friends about him. He knows exactly what he is doing and takes his time. He explains everything he is doing as well which is very nice.
Beth S.
Oct 2012
5.0
Yes, I recommend this pro
$3,000
Overall the job went smoothly despite difficulties that were encountered.
Stephen R.
Aug 2012
5.0
Yes, I recommend this pro
$125
A1A responded promptly and in a very limited time frame. I either called the day prior, or on the same day for service and it was no problem for them. The guys came and did a professional job, however more care needed towards cleanup. I am not a picky person, but for a review to fellow Angieslist members...I will be.
Pj H.
Apr 2012
5.0
Yes, I recommend this pro
$150
Tom, the owner, was very prompt in contacting us by e-mail. He explained that if we could wait the weekend, which also happened to be a Holiday weekend, we would save considerable on the price of the work. I called the following Monday and set a time up with Tom. Tom and his son arrived at our house, at the time he specified, asked a few questions then assessed what needed to be done and started to work right away. Apparently tree roots had found there way into the clay sewer pipe outside our home along with flush-able wipes wrapped around the tree roots. They purged our whole sewer line from both bathrooms, of both tree roots and wipes. It took about an hour to clean the pipe thoroughly. Both Tom and his son were very professional and informative as to what they were doing. I have dealt with many a professional in this kind of labor intensive work but this is the first time I have dealt with someone who was there to get the job done, was pleasant and informative, and did the job not only in a timely manner but was reasonable. We will use Tom Chapman and Son again when we re-do our main bathroom. (FYI: don't use flush-able wipes. They are not what they claim and clog more sewer drains than you would think.)
Murrel O.
Mar 2012
5.0
Yes, I recommend this pro
$2,000
He was here when he said he would be. It took quite awhile to do all the work, and I was very satisfied with it. He even went to the hardware store to pick up the lime. I was very happy with his service.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

A1A Plumbing / Tom Chapman and Son Company is currently rated 4.8 overall out of 5.
A1A Plumbing / Tom Chapman and Son Company accepts the following forms of payment: CreditCard
No, A1A Plumbing / Tom Chapman and Son Company does not offer free project estimates.
No, A1A Plumbing / Tom Chapman and Son Company does not offer eco-friendly accreditations.
No, A1A Plumbing / Tom Chapman and Son Company does not offer a senior discount.
Yes, A1A Plumbing / Tom Chapman and Son Company offers emergency services.
No, A1A Plumbing / Tom Chapman and Son Company does not offer warranties.

Contact Information

PO Box 25, Decatur, IL 62525

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