Terminix - Danville -Termite & Pest Control

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The showed me how to get rid of mice and keeping them out.  They showed me where to patch, where to look for points of entry and how they actually sneak in. They did a great job.

I called this company after I had already tried another company that did not get back to me to set up an appointment right away. This company however did set up a inspection appointment right away. This house had been vacant for nearly a year, so the bugs were beginning to appear as soon as the warm weather started. They treated the whole house and basement, set up a contract to return quarterly to respray and told me to call if I saw any bugs in the meantime. We did see a few roaches a few weeks after the treatment. I called them back and they were out the next day and treated the house again at no charge. The young man that has been to the house twice now  is very nice and so far I am very pleased with the service. He was even able to recommend a company to address the squirrels that had taken up residence!

We use TERMINEX on a quarterly bases.  Having noticed a few spiders recently we asked for service.  Office person is great to work with in setting a time.  We had to reschedule which was not a problem.
The serviceman was prompt, professional in appearance, courteous, and efficient..

Have not decided who to work with on this contract.  even if Terminix is not chosen, they handled themselves well and would certainly seek their bid for future work, as needed.

It went well Bill came treated the kitchen and we were less then a week from our quarterly outside service so he took care of that too .
They are very good about taking care of the bugs in between quarterly service, make the call and most of the time it next day some times the same day. I have done business with them since 2005 never had a problem or a bug at least not for long.

They got in our house quick, and they did their job right away.  The employees were super clean guys.  They were great, and their pricing is very reasonable.

They are very professional and show up when I need them to. I like the fact that they will come back at no charge if you need them to before their next scheduled appointment. I feel comfortable with the service they provide.

We have had them do the work for over 5 years.  We don't even have to call them.

.The only thing I wasn't happy with is I feel the price is a bit pricey and  they did what they were  expected to do.

We pay them quarterly. The technician assigned to our account is very responsive to our needs. We live in an old house and we have ants. Unfortunately, ants are something that cannot be made to go away; we just have to manage. When they come up he is out there controlling them. The pricing of one of their competitor’s is stupid money when compared to what they do.

We have been having an ant and spider problem since we moved into our house in 2009. Been spending lots of money on do-it-yourself home bug sprays to no avail. This year, decided to try a pro. We are very happy at them. From initial phone contact they were very friendly and spelled out the services, costs, and payment methods. We made an appointment and the technician showed up promptly. He put out traps to see what types of bugs we have and sprayed the inside of the house & garage. He couldn't do the outside because a storm had rolled in. Said he would come back in one week and he did. Went under the house and sprayed all outside areas. The ants have been much less than normal. They said it could take about a week or so until all the ants are gone. Overall, very happy with service.

They were prompt, and did a great job.

They came out about two or three times. I used the Angie’s List coupon and I spent about $210 for three visits. They were excellent. The guy who came out was awesome. He came in and answered all my questions. Then he gave me information about the insects. He told me why they were coming in. He gave me information about the pesticides he was using and how it wouldn’t be dangerous after it dried. He provided me with literature. He used booties to avoid dirtying our house. The amount of information that he provided was fantastic. They do have a service plan, but they were not pushy about asking me to join it. They just told me what it was about. He was a bug guy. He was on time and prompt. His visit was about an hour. He called in advance so that if we were working, then we could get there on time. He was very responsive and helpful. You can also make an appointment the same week. When it comes to their price, I wish they could be a little cheap. When it comes to the punctuality, the guy was on time, but I was late.

We like them because they will come anytime. So if you find a problem between visits then they will come out, with no charge.

Well the immediate termite control went well. Professional and got rid of termites in a month. On going monitoring is a problem. The stations were placed too far from the house. The person who checks them would lose locations of stations and install new ones which is really monitoring is it? Billing is a nightmare. They can't seem to do monthly billing and often forget to send invoices. Then quickly send cancellation notices. I'm paying $300 dollars a year for frustration and part time monitoring. I shouldn't have to do their jobs for them. But if I try to switch companies it will cost me another $1000 bucks to start the darn service.