Approved Pro
Approved Pro

Natalia's Cleaning Service

Maid Service, One Time Interior House Cleaning,

About us

With over 13 years of experience serving the Illinois area, Natalia's Cleaning Service is your solution for all your cleaning needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship, so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!

Business highlights

20 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.562 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
19%
3
5%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 62 reviews
Nora A.
May 2025
5.0
Maid Service
Natalia and Tomasz have been cleaning my mom?s house for a long time. They both are very caring and went above and beyond to help with the house when my mom was having a lot of health issues. They are always on time, thorough, and reasonably priced. We are so grateful to know them!

Jeff W.
Feb 2020
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
My experience with Natalia and Tom was excellent. I had a house that needed a through DEEP CLEANING from top to bottom. They came and gave an estimate and we set a date. They were there to do the job on time and the work they did to make this house so it could be rented again was amazing. As soon as you walked through the door you could smell the cleanliness . That are absolutely GREAT people to deal with both friendly and professional. I HIGHLY recommend using their service I know I will the next time I need it.

Gail or Peter D.
Apr 2019
5.0
Maid Service
Yes, I recommend this pro
Natalia and Tom did an amazing job @ our townhome. Seniors and busy working parents would be very happy with the results. Absolutely wonderful!

Judi M.
Apr 2019
5.0
Maid Service
Yes, I recommend this pro
They pay attention to detail and do exactly what you ask. Very nice people!!

James T.
Jan 2019
4.5
Maid Service
Yes, I recommend this pro
$7,000
I had my first cleaning yesterday and the place looks great. Natalia and her husband Thomas were very thorough. They will be coming back regularly. The couple is very, very nice and super easy to work with. Highly recommended.

Rose H.
Aug 2018
4.5
One Time Interior House Cleaning
Yes, I recommend this pro
$12,000
Natalia and her husband did a great job cleaning our small rental apartment.There was a really bad spot on the tile floor that I didn't think would come clean, but, they got 98% of it! I was amazed! Nice job!

D S.
Aug 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Good, honest and efficient.

Joan B.
Jul 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Great service

Tina K.
Apr 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$16,000
Natalia and her husband did an initial deep cleaning of my condo. My vacuum had been broken for several months so I had an issue with excessive cat hair. They did such a fabulous job that I am going to retain their services once a month moving forward. It's so nice to see people doing an excellent job and actually exceeding your expectations. In today's world that is not very common.

Max C.
Jul 2011
N/A
One Time Interior House Cleaning
Not happy. Overpromised & underdelivered.

Brina R.
Jul 2011
N/A
One Time Interior House Cleaning
Yes, I recommend this pro
She was on time and did an excellent job

Mike D.
May 2011
N/A
Maid Service
Yes, I recommend this pro
Natalia is very thorough and friendly!

Don W.
Feb 2011
N/A
Maid Service
Yes, I recommend this pro
very friendly,good workers.

MOHSEN K.
Apr 2010
N/A
Maid Service
Yes, I recommend this pro
.

Randi V.
Mar 2010
5.0
Maid Service
Yes, I recommend this pro
wonderful wonderful I was very happy

Laura L.
Mar 2010
5.0
Maid Service
Yes, I recommend this pro
Very happy with Natalia's service, they were very professional and quick.

Mike B.
Feb 2010
5.0
Maid Service
Yes, I recommend this pro
Natalia was very quick to follow up on my request. She came out to estimate job as it was in dire need of a clean-up. The team was on time and worked great. End result was very good. I am going to try out on a bi-monthly basis.

Karen C.
Feb 2010
5.0
Maid Service
Yes, I recommend this pro
Natalia and her crew were thorough and addressed all my concerns. They cleaned things that my last crew did not, such as doors, baseboards etc. I was satisfied. There was a time scheduling and committment issue, so I am hoping this was a one time thing and that subsequent scheduling gets ironed out.

Kristine P.
Dec 2009
3.0
Maid Service
Yes, I recommend this pro
They were very fast. They charged extra to dust blinds where that was standard with my old cleaning service and they did not dust my kids' rooms. Yes, they have some stuff on their shelves as do normal kids, but they did not lift and dust. They didn't dust ceiling fans either so I still have a lot of dust in my house. But overall it was very clean, especially the floors, but I guess other things (like making beds to make the room look clean) would be extra. I just don't have that kind of money so I may not be hiring them again.

Carol C.
Nov 2009
5.0
Maid Service
Yes, I recommend this pro
It was very nice coming home to a clean house. She did and excellent job. She moved everything ont he counter and didn't just wipe around it. Love it. Will be hiring her again!!

Chris H.
Nov 2009
4.0
Maid Service
Yes, I recommend this pro
very nice they came cleaned everything

Mandy S.
Oct 2009
4.0
Maid Service
Yes, I recommend this pro
Everything was very clean and organized. A good way to keep the house clean for a reasonable price.

Mark N.
Oct 2009
5.0
Maid Service
Yes, I recommend this pro
Natalia and her husband came on time and did great job.I`m very happy I found them to clean my house.Will recommend their service to all my family and friends.Thank you service magic for matching me with Natalia`s Cleaning Service.

Carol S.
Sep 2009
1.0
Maid Service
When Natalia & Tom (husband) left, I was fairly pleased with the apparent results. They had not allocated sufficient time for a nasty job, despite Natalia's visiting my apartment before submitting a bid. However, I felt I had received my money's worth. Soon I discovered the kitchen sink was plugged & plunging brought up reams of refuse. I told them the house is over 100 and the drain in the kitchen is slow & needs a screen insert (provided) since there is no disposal. I then discovered that many items were put away dirty & the floor only mopped where it showed. There's MUCH more but insufficient space to continue. I am very disappointed. CAS

Shannon D.
Aug 2009
3.0
Maid Service
They were very fast and efficient, however, they missed 3-4 things that I had to go back and do. While the majority of the house was done very well, there were some key spots that were missed.
Showing 1-25 of 62

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Natalia's Cleaning Service is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: Closed Sunday: Closed
Natalia's Cleaning Service accepts the following forms of payment: CreditCard
Yes, Natalia's Cleaning Service offers free project estimates.
No, Natalia's Cleaning Service does not offer eco-friendly accreditations.
No, Natalia's Cleaning Service does not offer a senior discount.
No, Natalia's Cleaning Service does not offer emergency services.
No, Natalia's Cleaning Service does not offer warranties.

Contact Information

1471 Yosemite Circle, Crystal Lake, IL 60014

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:Closed
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