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KAP CONSTRUCTION GROUP

Roofing, Exterior Painting, Siding,

About us

Serving our community for over 24 years"

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

# 1 source for ALL your roofing needs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Janis D.
07/2012
1.0
roofing
  + -1 more
Roof Renovation and Skylight did not go very well. We had faith in a contractor to do quality work and yet we are still having a problem with our roof skylight in bedroom leaking. Call was made to KAP CONSTRUCTION GROUP, apparently they have chose to ignore our problem. We have had 2 leaks near our skkylight. One in kitchen and another ongoing in bedroom near skylight. July of 2011 KAP CONSTRUCTION GROUP came to our home for estimate. We chose to go with KAP CONSTRUCTION.Contract dated 7/28/2011, presented to us to sign 8/19/11. Work finally started in October, when skylight was taken out. While attempting to take out our Foyer skylight....skylight shattered and glass was covering foyer floor.. Yes, KAP CONSTRUCTION cleaned up glass. Wooden boards were put on hole where skylight was. Skylight was not installed until December. Roof was not completed until early December. Garage fan (roof) was installed by KAP COSTRUCTION after installaltion, fan ran constantly 24/7. We asked that it be fixed.....no return calls on that. We finally had to get another contractor to fix and correct problem.Many of these issues could have been taken care of by KAP CONSTRUCTION returning our calls. We made numerous calls, only to get answering machine. I feel that communication was a major factor in the issues that we had and have with KAP CONSTRUCTION. They simply will not retun phone calls. This roof repair should have been done in a timely manner. As a consumer, one can only hope for quality work and done in a reasonable time frame. Not 4 months! It was going into winter before this roof and skylight were finished.This Roof and skkylight installation went on way too long. And problems were not addressed on KAP CONSTRUCTION'S end. It seems they were swept under the rug. We are still having a problem in our bedroom, with a leak around our skylight. A call was made....no return call. At this point, we do not want KAP CONSTRUCTION to fix this as they seem to have made more work for us. We will find another contrctor to fix their work. This has not been a good experience for us...from start to finish. We have a 5 year warranty, apparently they do not honor their contract. We have given KAP CONSTRUCTION every opportunity to fix this problem. We do not enjoy sending out unacceptable reviews, but had no other choice but to send this. Also, we did not have problems with our skylights leaking prior to this roof renovation. The leak in our bedroom has ruined our custom paint and wa We are extremely dissapointed and would not recommene this company to anyone.
Description of Work: Roof renovation (shingle) Replace Skylight in Foyer Install Garage fan in roof ceiling

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,042

    Contact information

    40 Crystal Lake Plz, Crystal Lake, IL 60014

    www.teamkap.com

    Service hours

    Sunday:
    7:30 AM - 12:30 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:30 AM - 12:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Exterior Painting,
    Siding,
    General Remodeling,
    Gutters

    FAQ

    KAP CONSTRUCTION GROUP is currently rated 1 overall out of 5.

    Sunday: 7:30 AM - 12:30 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:30 AM - 12:30 PM

    KAP CONSTRUCTION GROUP accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, KAP CONSTRUCTION GROUP offers free project estimates.
    No, KAP CONSTRUCTION GROUP does not offer eco-friendly accreditations.
    No, KAP CONSTRUCTION GROUP does not offer a senior discount.
    Yes, KAP CONSTRUCTION GROUP offers emergency services.
    Yes, KAP CONSTRUCTION GROUP offers warranties.
    KAP CONSTRUCTION GROUP offers the following services: # 1 source for ALL your roofing needs

    Contact information

    40 Crystal Lake Plz, Crystal Lake, IL 60014

    www.teamkap.com

    Service hours

    Sunday:
    7:30 AM - 12:30 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:30 AM - 12:30 PM