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Mr Sewer

Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace, Septic System Repair,

About us

Owner Bruce Winborn has been in business since 1982. With over 30,000 service calls to his credit he has been called by many: "Central Illinois' Sewer-Hero!" Located in Creve Coeur, IL we serve all of central Illinois. Locally owned and operated, we have unclogged everything from bathtubs clogged with hair to main sewers with tree roots as large as a man's leg. In addition he specializes in kitchen sinks, floor drains and toilets. Watch our videos on YouTube. My business is based on loyal, satisfied repeat customers and their referrals. If people aren't glad to see me, I must have the wrong place. Call me for fast, reliable sewer service!

Services we offer

sewer/drain cleaning services

Accepted Payment Methods

  • CreditCard
Reviews
4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%
Showing 1-9 of 9 reviews
Nathan S.
Mar 2019
1.0
$200
I was really concerned that he was unfit to work. When he showed up I asked him how it was going and he said "It's to early to tell". He could barely walk and clearly had a back or other health issue. He did get the drain unclogged. The toilet he removed to clean the drain out was not reinstalled correctly. It had wax coming out everywhere from the ring and only two of four bolts were put back on. The toilet wasn't even flat with the floor, it was at an angle. Our bathroom looked like a sewer water bomb had gone off. It took a whole afternoon to clean up. He broke the cast iron clean out screw plug and put a new plastic plug on that leaked everywhere and I had to replace a few days later. He was in so much pain and not fit to work that he did just the bare minimum. I would not recommend hiring him.
Response from Mr Sewer
"I was doing a routine check on my reviews and saw this post. I feel that I should tell my side of the story. Yes, I did work at this job site-I was actually the second person they called (other person either wouldn't or couldn't do the job) It was very time consuming and on a Saturday morning to boot. The job wasn't perfect, but the alternative was jackhammering the concrete basement floor and replacing 70 feet of 4-inch cast-iron pipe-which would have been very expensive and even messier. It just goes to show you how little gratitude some people have, once the service is rendered. As far as any issues-A phone call would be more appreciated-rather than some negative review on Angie's List-four months later. In my generation, we would at least give the person a chance to resolve any details-we didn't run and cry on the internet. This F-rated review is a slap in the face,(compared to all my A+/5-star ratings) by someone that doesn't have the guts to say it to my face. If I could go back-I would just said that I couldn't help you and politely left. Go ahead and tear up your floor-then you'd really have something to cry about. BTW-I charged $225.00 not $200.00 I try to keep my facts straight. As far as an F rating-Just remember that the door swings both ways. Another thing-Making snide comments about the way someone walks and talks will not get you far in this world. (funny how we go from "Oh, please help me sir" to- "I wouldn't hire this guy". A word of advice-Nobody likes a back stabber-( I hope all your friends and co-workers are reading this.) Anyways, good luck with your renovation."

Douglas D.
Nov 2017
5.0
Yes, I recommend this pro
$150
I have used Mr. Sewer periodically since I purchased my home in Fall of 2008. He is dependable, knowledgeable, and competitively priced. I would rehire Mr. Sewer anytime.

Susan L.
Jun 2017
5.0
Yes, I recommend this pro
$175
Good, problem solved

Shelli F.
Mar 2017
5.0
Yes, I recommend this pro
$125
Mr. Sewer has been to our home too many times to mention. He has never let us down. If you have a drain problem, he will fix it!

Kristin H.
Aug 2015
5.0
Yes, I recommend this pro
$175
unknown

Lawrence H.
Oct 2014
5.0
Yes, I recommend this pro
$95
unknown

Dan M.
Apr 2014
5.0
Yes, I recommend this pro
$175
unknown

Vicki G.
Apr 2013
5.0
Yes, I recommend this pro
$175
It went well. No problems.

Bradley M.
Jan 2013
5.0
Yes, I recommend this pro
$150
Fantastic, reasonable, and fast. We had a drain back up in the basement and had service within 2 hours of calling...and it was late in the evening. would definitely use this company again.

Licensing

State Contractor License Requirements

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FAQ

Mr Sewer is currently rated 4.6 overall out of 5.

Mr Sewer accepts the following forms of payment: CreditCard

No, Mr Sewer does not offer free project estimates.

No, Mr Sewer does not offer eco-friendly accreditations.

No, Mr Sewer does not offer a senior discount.

No, Mr Sewer does not offer emergency services.

No, Mr Sewer does not offer warranties.