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Jensen Electric

Electrical, Lighting, Basement Remodeling,

About us

Jensen Electric was established in St. Charles, IL. in 1986 by Robert Jensen. We maintain a core of 5 employees with additional employees added as demand dictates. Our license # is 11-00007519. We appreciate payment at the time of service unless other arrangements are made.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Electrical Contractor - Upgrades, Kitchen, Bath, Basement, & Whole House Remodel, Troubleshooting, Recessed Can Installation, Under Cabinet Lighting, & Fixture Retrofitting.

Services we don't offer

Sound & Video Wiring Installation, Sound & Video Equipment Installation, & Landscape Lighting.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Erika M.
06/2015
5.0
electrician
  + -1 more
Bob was great! Replaced all the old lighting in our kitchen with can lighting. He was prompt, reliable and efficient. He and his team were very friendly as well.
Description of Work: He ripped out the old fluorescent lighting and installed can lights and island pendants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

RONALD J.
03/2013
5.0
electrician
  + -1 more
fixed it
Description of Work: fix whirlpool electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LEDRA S.
05/2012
5.0
electrician
  + -1 more
Bob, at Jensen Electric, was very accommodating to my schedule and even came after 7PM in the evening to make an estimate so that I did not have to take time off work. At the initial appointment for an estimate, he quickly found the problem to my outlets, which was the first outlet behind a piece of furniture was a GFCI which had a tripped switch. We did not know it was there! He quoted us $200 for the remaining work. On the appointed day -- a Saturday -- again so that I did not have to take time off of work, he arrived on time. he and his partner worked quickly and were in and out in an hour. The area was left clean and the work was neatly done. He charged us exactly what he quoted -- $200. We were very pleased with Jensen Electric and plan to have them back again for some planned work in the future.
Description of Work: trouble shoot some outlets that were no longer working and install a 4 outlet electrical box for the upcoming installation of a water softener an whole house water filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Craig W.
04/2012
5.0
electrician
  + -1 more
Excellent
Description of Work: Performed a pre-cooling season checkup on our central A/C unit. Two employees came to the house for the checkup. They answered all my questions as they performed their work, including explaining details of what they were doing and the results to my satisfaction. We moved into our house in October 2011 so we had not used the A/C unit. Once this was explained to them, they provided me their overall opinion of the condition of the 20+ year old A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Cheryl J.
04/2012
5.0
electrician
  + -1 more
He is extremely professional and courteous. One thing that was amazing to me is that he patched up the holes that were left after the lights were removed and my painter didn't have to do any work to go over what he did. My house looks brand new. He brought in the right amount of people to get the job done and each one of his workers was just as pleasant to deal with as much as Bob, the owner was! If every contractor did things the way Bob did Angie's List may be out of business because everyone would be happy with their contractors!
Description of Work: He took down two sets of track lights, a fluorescent light, put in eight can lights, removed baffles from four existing can lights, and put in white baffles to give me more lighting, and replaced eight outdoor coach lights. He also put dimmers on all of my can lights as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,728

INARA S.
04/2012
5.0
electrician
  + -1 more
He is very very good. I have liked his services so far. He will be coming back to do the work as the problem is reoccurring. The work is still in progress. I would recommend him to others. I think I have spent $120 so far. I don't know what the entire thing will be because he couldn't give me an estimate as the wiring work is quite tricky. It is an old house. I don't think he will be very expensive. I think the quality of his work is good. He is doing the best he can. He is professional and I have no problem with his responsiveness. I would use him again in the future.
Description of Work: Jensen Electric is doing some electrical work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jill K.
03/2012
3.0
electrician
  + -1 more
Bob came out and gave us a quote for a large job. His quote was many thousands higher than the next two (one of which is known for its high prices). He also said he didn't know about the Angie's coupon (he is the owner) and would not accept the coupon. He said if he had known the coupon was in Angie's, he would have adjusted his price upwards to cover the coupon. He was a very nice person and we had no doubt that he could do a quality job. He was just way overpriced.
Description of Work: Bob came out and gave us a quote for a large job. His quote was many thousands higher than the next two (one of which is known for its high prices). He also said he didn't know about the Angie's coupon (he is the owner) and would not accept the coupon. He said if he had known the coupon was in Angie's, he would have adjusted his price upwards to cover the coupon. He was a very nice person and we had no doubt that he could do a quality job. He was just way overpriced.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Jensen Electric
Many thousands higher? I would be interested in seeing all three bids side by side and I am also curious to know if all three bids were for the exact same scope of work and was the bid you accepted for the same scope of work originally bid. Member, I do not recall meeting you; I believe my dealings were all with your husband. As for the coupon, there is obviously a misunderstanding and it is a serious one because it questions my integrity within the Angie's List community. No reasonable contractor would offer a coupon and refuse to honor it because they didn't get a chance to jack the price up before offering the discount. I think that would be fraud and I do not participate in fraudulant business practices. I am very sorry this incident occured and that we could not come to an agreement. I wish you much enjoyment with your new living space .

Nancy P.
12/2011
5.0
electrician
  + -1 more
I couldn't be more pleased with Jensen Electric. I placed a call to the business and heard a recorded message asking for my name and phone number. I was informed I would be called back. Within 10 minutes or so, Bob Jensen returned my call and I told him my outside Christmas lights would not turn on and the reset buttons on the outlets didn't work. Bob said he would come over and check out the problem. Upon his arrival within the hour, he looked at the outlets then proceeded to the basement to check out the panel and timer. Everything checked out there, and Bob determined that two new boxes would be the solution. The cover was completely off of one of them and the box itself was warped. Off he went to get two new boxes with bubble covers to keep out dust , rain, and/or snow. Bob was back after a short time and changed out the boxes. Voila! We have lights again!. Mr. Jensen was prompt and friendly. He explained what he saw and what was needed, and the charges for his service were reasonable. I would definately call him again and would happily recommend Jensen Electric.
Description of Work: Bob replaced 2 electrical outlet boxes outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Charles B.
09/2011
5.0
electrician
  + -1 more
It was a beautiful thing!!! Bob was VERY knowledgeable and courteous!! He said he's been doing electrical since 1964 and it shows in his knowledge base. (He looks great!!!) I will definetly spread the good news to everyone that I know!! |8 : D
Description of Work: Bob traced the problem to the Point of Entry in the outside box. The connections were loose & Bob tightened them up. He told me that over time the nut can actually work themselves loose; they call it "therm-o-ratcheting".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Karen Q.
09/2011
1.0
electrician
  + -1 more
unknown
Description of Work: I left a message on their voicemail and never received a call back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jensen Electric
I apologize for the failed communication and I'm sorry I missed the oppportunity to work with you.

Michael A.
07/2011
5.0
electrician
  + -1 more
They were really good and I really enjoyed them. I actually had a bit of an emergency and they came out right away. The price wasn't too bad and it was right on the mark. The guys were really friendly. They were amazing and wonderful. I will use them always for my electrical needs in the area. The first time I used them was an emergency call and it was $300. They are going to have to replace my entire panel. They said they would bill me because it is not technically my apartment; it is my landlord's apartment. He was really nice and didn't want to take any money from me to get the process started.
Description of Work: I used Jensen Electric to replace a breaker that had burned out. My entire electrical panel needs to go but they temporarily replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ruth C.
07/2011
5.0
electrician
  + -1 more
It took two appointments following the initial estimate, but I was satisfied because Bob made sure that things were working correctly. He also did not recommend an unnecessary upgrade to my panel and charged a reasonable amount for the work. I appreciate that I was not charged for the second appointment.
Description of Work: Jenesen electric installed a new outlet, upgraded my panel and installed an exterior sensor light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Bryan H.
07/2011
5.0
electrician, lighting
  + 0 more
I spent about $1800 on the job. They were very professional. I thought they were fairly priced. They had some problems and they did not charge me extra for the problems that they had during their visit. They went above and beyond. They did some extra work that they did not charge me for. I will use them again in the future.
Description of Work: I used Jensen Electric, three weeks ago. They put in some new junction boxes and extended the electricity to them. They also fixed some outdoor lighting fixtures in my commercial building. They also replaced some photo cells for our outside lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Mel T.
06/2011
4.0
lighting
  + -1 more
We are very happy with them. We thought their price was a little high for hanging one chandelier, but nonetheless we did it and we liked their work. They were very responsive.
Description of Work: We used the service of Jensen Electric to hang a chandelier.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark H.
02/2011
5.0
electrician
  + -1 more
He is excellent, and he will take on projects others might not. He has standard prices. He is not the cheapest nor the most expensive, but you get what you pay for. He also does an excellent job with drywall work when patching around previous light fixtures. He is phenomenal.
Description of Work: He has put in lighting in our existing home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jensen Electric
Thank you for the good report Member. Appreciative customers like you make it easy to go to work every day.

JACKIE E.
03/2009
5.0
electrician
  + -1 more
He came out to give an estimate and was very informative. I use candle lighting in my kitchen and he gave good advice on the best balls I could use instead. He also got some balls for me and is very nice. He is good and doesn't try to rip you off.
Description of Work: He put in a couple of electrical outlets in the garage, rewired a light in the ceiling and took care of the wires in the drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Jensen Electric
Thank you for taking the time to file a report about Jensen Electric. It was so gratifying to find out that you had done this.

    Contact information

    1174 Fisk Rd, Compton, IL 61318


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Lighting,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Ceiling Fans,
    Homebuilders,
    Garage and Shed Building,
    Home Security Systems,
    General Remodeling

    FAQ

    Jensen Electric is currently rated 4.9 overall out of 5.
    Jensen Electric accepts the following forms of payment: Check
    Yes, Jensen Electric offers free project estimates.
    No, Jensen Electric does not offer eco-friendly accreditations.
    No, Jensen Electric does not offer a senior discount.
    Yes, Jensen Electric offers emergency services.
    Yes, Jensen Electric offers warranties.
    Jensen Electric offers the following services: Electrical Contractor - Upgrades, Kitchen, Bath, Basement, & Whole House Remodel, Troubleshooting, Recessed Can Installation, Under Cabinet Lighting, & Fixture Retrofitting.
    Sound & Video Wiring Installation, Sound & Video Equipment Installation, & Landscape Lighting.

    Contact information

    1174 Fisk Rd, Compton, IL 61318